Closed Bug 1113866 Opened 10 years ago Closed 8 years ago

Emails are not downloaded from the Brighthouse server

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
31 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: rrevette, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141113143407

Steps to reproduce:

Trouble started when latest version of Thunderbird (31.3.0) installed yesterday. It appears all settings are fine. The earlier versions have worked fine for 8 years now.


Actual results:

All incoming email stays on the Brighthouse server. Does not download to Thunderbird.
So what actually happens?

Possible reasons:
 - you use a (software) firewall/antivirus program that need to be configured to allow connections through
 - the server uses SSL 3 which is no longer allowed

For debugging create a pop3 or imap protocol log - https://wiki.mozilla.org/MailNews:Logging
Summary: Emails are not forwarded to Thunderbird 31.3.0. They remain on the Brighthouse server. → Emails are not downloaded from the Brighthouse server
Ray hasn't replied, so => incomplete
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.