Closed
Bug 1116816
Opened 9 years ago
Closed 2 years ago
Thunderbird authorization for BOX fails as Filelink storage location for sharing large files "sent" in email.
Categories
(Thunderbird :: FileLink, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: thunderbird, Unassigned)
References
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Build ID: 20141126041045 Steps to reproduce: 1) Under tools\options\attachments under the outgoing tab, Add BOX. 2) For Popup selected BOX and clicked on Set Up Account for existing account. 3) Got another Popup for log-in information for BOX 3) Entered correct info for email and password for existing BOX account (previously can log-in independently into BOX with this info outside of Thunderbird). 4) Clicked on Authorize. 5) Another popup appeared and clicked on "Grant Access to Box" Actual results: Received the following message: There seems to be a problem with this app. Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help. Error: invalid_client Show Error Details scope=root_readwrite folder_id= response_type=code redirect_uri=http://localhost state= client_id=exs8m0agj1fa5728lxvn288ymz01dnzn Expected results: Filelink should have attached to BOX and "BOX" should appeared in the under the tools\options\attachments window under the outgoing tab.
Comment 2•9 years ago
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If I add "box.com" "Allow" under Options > Privacy > Web Content cookies Exceptions, then box.com file link works for me again and allows adding box to Filelink. TB 31.7.0
Comment 3•9 years ago
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TB 38.2.0, W7 (64) SP1. Error seams to persist. Cookies are allowed for "box.com", "box.net", "boxcdn.net", "boxcloud.com". Unfortunately I still receive the above cited error message complaining about "invalid_client", but for "client_id=exs8m0agj1fa5728lxvn288ymz01dnzn". Filelink is not attached to BOX.
Comment 4•9 years ago
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TB 38.2.0 Yes, stopped working for me. I tried deleting and re-adding the service: I no longer get the error message, though. It just waits forever after I click "grant authorization", with a spinning disc at "Checking authorization...". If I cancel while it's spinning, it adds a blank-named account to the list on next restart of TB. This WILL accept authorizing, but stays blank-named. However, it doesn't work for uploading files (spins forever even for small files). The cookies settings seem to make no difference to this.
Updated•9 years ago
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Component: Untriaged → FileLink
Comment 5•9 years ago
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(In reply to James Jenkins from comment #0) > User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 > Firefox/34.0 > Build ID: 20141126041045 > > Steps to reproduce: > > 1) Under tools\options\attachments under the outgoing tab, Add BOX. > 2) For Popup selected BOX and clicked on Set Up Account for existing account. > 3) Got another Popup for log-in information for BOX > 3) Entered correct info for email and password for existing BOX account > (previously can log-in independently into BOX with this info outside of > Thunderbird). > 4) Clicked on Authorize. > 5) Another popup appeared and clicked on "Grant Access to Box" > > > > > > > > Actual results: > > Received the following message: > > > There seems to be a problem with this app. > > Don't worry, your files are perfectly safe. Get in touch with Box support to > get assistance with this app. We're here to help. > Error: invalid_client > Show Error Details duplicate of bug 1045845?
Flags: needinfo?(rsx11m.pub)
I'm not sure, bug 1045845 mentions a different response "Unable to upload <filename> to Box." Also, it mentions the attempt of a folder being created, which apparently causes the failure. Neither of those is listed here as a symptom.
Flags: needinfo?(rsx11m.pub)
Comment 7•2 years ago
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This works for me in TB91. If you still encounter issues with the BOX provider, please create an issue in its repository:
https://github.com/darktrojan/box/issues
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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Description
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