Closed Bug 1121753 Opened 9 years ago Closed 9 years ago

atikmdag.sys Blue Screen Of Death (Updated firefox application 1/14/15)

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
35 Branch
Platform:
x86_64
Windows 8.1
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: greenleef007, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150108202552

Steps to reproduce:

1. Open firefox
2. Enter a site that uses adobe flash or other script for video processing/ graphical processing.
3. Click on video/ search on the site using flash or other graphic processing. Clicking on highlighted links or when redirects occur.


Actual results:

I recieved a Blue Screen of Death with the error reading as atikmdag.sys. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.


Expected results:

Opening the site or video playback should have gone through normally.
Please report this to ATI/AMD or try to update your video card drivers.
You can disable the hardware acceleration in Firefox in options/advanced/general but that doesn't help if Flash triggers the issue in your video card driver.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
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