Closed Bug 1126897 Opened 9 years ago Closed 8 years ago

firefox 35 can't log in to chase.com

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
35 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: mozilla, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.59.10 (KHTML, like Gecko) Version/5.1.9 Safari/534.59.10

Steps to reproduce:

After upgrading from 34.0.5 to 35.0, going to chaseonline.chase.com and entering username and password as normal.  Certificate was valid, secure connection OK. OS Mac OS X 10.6.8. All extensions disabled.


Actual results:

The window refreshed and reloaded the same login page but with the password field cleared.  After clearing all website data and upgrading to 35.0.1, the login button now has no visible effect - the page remains static with username and password fields filled in when the button is clicked.


Expected results:

Login should have occurred and page should have transitioned to account info.  After downloading a clean unpatched 35.0.1, behavior was the same.  Manual downgrade to 34.0.5 with same prefs files etc. fixes the problem - it seems to be specific to 35.
Update: nuking prefs.js appears to fix the issue.
Hi,

If you still have this problem please feel free to reopen this bug, for now I will change the Status to Resolved WFM.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
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