1127007 - headphones, speakers dont switch

Status: NEW

(Core :: Audio/Video: cubeb, defect, P2)

Description

[uleming]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150122214805

Steps to reproduce:

Headphones on, start to watch online video (html5) for example youtube (but I tried another website with html5 video content with same result). Pull out headphone jacket, no sound comes from speakers, plug it back, but not sound anymore. Video is playing still at this moment. So this tab is not playing audio anymore.  If same time I open another tab, then sound comes back on another tab but behaviour the same.

This started since update to firefox 35


Actual results:

Sound from certain tab disappears.


Expected results:

Firefox suppose to switch audio stream between speakers and headphones.

Comment 1

[uleming]

I did try to follow advice https://bugzilla.mozilla.org/show_bug.cgi?id=944108 to start Firefox in safe mode, I tried to create new profile but no success. 
Same behavior with playing just audio. 
Important notice pressing stop/play didn't bring back sound, but if i move control to play forward then sound comes back (on video, audio content on headphone, speaker whatever is now active). Volume up/down didn't help. Also helps to start playing another audio on page, if there is several audio or video on same page.

Comment 2

[uleming]

Application Basics
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Name: Firefox
Version: 35.0.1
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Multiprocess Windows: 0/1

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Comment 3

[[e-mail]]

I can reproduce this with latest nightly and new profile.

Comment 4

[Simona Badau, Desktop QA]

Mozilla/5.0 (Windows NT 6.3; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20151108030417

I could also reproduce the issue on the latest Nightly. Sound is lost after switching between headphones and speakers.

Comment 5

[Maire Reavy [:mreavy]]

I've seen some other reports about issues with plugging/unplugging.  Paul, Matthew -- Any ideas what may be going on here?

Comment 6

[Paul Adenot (:padenot)]

What audio setup to you both have?

Comment 7

[Simona Badau, Desktop QA]

(In reply to Paul Adenot (:padenot) from comment #6)
> What audio setup to you both have?

Driver Provider: Microsoft
Driver date: 8/21/2013
Driver version: 6.3.9600.16384
Driver Signer: Microsoft Windows

Please let me know if any other information is needed.

Comment 8

[[e-mail]]

I don't know which information I should provide.

windows 10.0.11082 with laptop. default audio driver

Comment 9

[Matthew Gregan [:kinetik]]

Possibly related to bug 1197047.

Comment 10

[Maire Reavy [:mreavy]]

Hi Matthew -- Can you take this bug?  If so, when do you think you'd be able to start working on it?  I'd really like to see this bug move forward.

Comment 11

[Matthew Gregan [:kinetik]]

No problem taking this, but might not get to it until next month.

Comment 12

[Matthew Gregan [:kinetik]]

Could you please run "dxdiag" from Start->Run, click "Save All Information" and attach the result to the bug?  The text file will show the audio hardware and drivers in use.

Comment 13

[Matthew Gregan [:kinetik]]

Please see comment #12.

Comment 14

[[e-mail]]

Attachment: DxDiag.txt

Comment 16

[Xavier Delgado]

I still reproduce it on Windows 8.1 
Nightly 48.0a1 (2016-03-15)

Switch is done by VLC and other softwares, not anymore on any tab of Firefox.
But perhaps it's wanted. I mean, it's the same with smartphones. Last ones don't switch.

Actually, it may be better like that? Perhaps WE are better than them like that.

Comment 17

[Simona Badau, Desktop QA]

Attachment: DxDiag.txt

Comment 18

[Xavier Delgado]

This bug WFM on 
Windows 10 x64. 
50.0a1 (2016-06-14)

Comment 19

[Simona Badau, Desktop QA]

(In reply to Xavier Delgado from comment #18)
> This bug WFM on 
> Windows 10 x64. 
> 50.0a1 (2016-06-14)

This is still an issue on Windows 8.1 with Nightly 50.0a1.
STR:
1. Navigate to YouTube and play any video
2. Unplug the headphones jack
3. Plug the headphones jack back in.

Expected results:
The video should continue to play after unplugging the jack and the audio should work properly after plugging the jack back in.

Actual results:
The video stops after unplugging the jack (the loading throbber is displayed) and nothing changes after plugging the jack back in.

Comment 20

[Matthew Gregan [:kinetik]]

I can repro it and have a fix that is almost ready, it'll be fixed in bug 1197047.

Comment 21

[Nils Ohlmeier [:drno]]

Still relevant?

Comment 22

[Matthew Gregan [:kinetik]]

Yes.  Need to find time to fix this.

Comment 23

[Bulk Bug Changes for mreavy's org]

Mass change P1->P2 to align with new Mozilla triage process