1127268 - Plugins.mozilla.org overrun due to users from Flash Blocklist link

Status: RESOLVED WONTFIX

(addons.mozilla.org Graveyard :: Public Pages, defect)

Description

[Carsten Book [:Tomcat]]

seems the text on:

Blocked:

https://addons.mozilla.org/en-US/firefox/blocked/p828
https://addons.mozilla.org/en-US/firefox/blocked/p826
https://addons.mozilla.org/en-US/firefox/blocked/p824

with "All users are strongly recommended to check for updates on our plugin check page." is now causing a massive spike in users hitting plugincheck and so plugins.mozilla.org (the db) is overrun by requests .

Can we change this text on 3 pages away from plugincheck to give the servers and db a chance to recover ?

Comment 1

[Alice Wyman]

It's not just the text on those three pages that's driving people to the plugincheck page. Users are also directed to plugincheck when they click on the red "Check for updates..." button on the blocked plugin content.  See https://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins#w_how-click-to-activate-works 
Related discussion:
https://support.mozilla.org/en-US/forums/contributors/711040?#post-63882

Comment 2

[Schalk Neethling [:espressive]]

It looks like we caught the load early enough and a bunch of folks on #moc jumped in. At the moment we are all good.

Comment 3

[C. Liang [:cyliang]]

I believe we addressed this issue by beefing up plugins.mozilla.org instead (BZ 1127254).

Comment 4

[Hector Zhao [:hectorz]]

(In reply to Alice Wyman from comment #1)
> It's not just the text on those three pages that's driving people to the
> plugincheck page. Users are also directed to plugincheck when they click on
> the red "Check for updates..." button on the blocked plugin content.  See
> https://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-
> plugins#w_how-click-to-activate-works 
> Related discussion:
> https://support.mozilla.org/en-US/forums/contributors/711040?#post-63882

I wanted to say it will points to https://get.adobe.com/flashplayer/ since Fx 36 as a result of bug 1038145, but it doesn't work as expected, filed as bug 1129287.

Comment 5

[Alice Wyman]

(In reply to Hector Zhao [:hectorz] from comment #4)
> (In reply to Alice Wyman from comment #1)
> > It's not just the text on those three pages that's driving people to the
> > plugincheck page. Users are also directed to plugincheck when they click on
> > the red "Check for updates..." button on the blocked plugin content.  See
> > https://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins#w_how-click-to-activate-works 
> > <snip>
> 
> I wanted to say it will points to https://get.adobe.com/flashplayer/ since
> Fx 36 as a result of bug 1038145, but it doesn't work as expected, filed as
> bug 1129287.

Thank you.  I'll update that article for fx36.

Comment 6

[Hector Zhao [:hectorz]]

(In reply to Alice Wyman from comment #5)
> 
> Thank you.  I'll update that article for fx36.

Sorry but I'm wrong about this, the "Check for updates..." link always points to plugincheck. The plugin info url introduced in bug 1038145 is limited to the CtP ui.

Comment 7

[Alice Wyman]

(In reply to Hector Zhao [:hectorz] from comment #6)
> (In reply to Alice Wyman from comment #5)
> > 
> > Thank you.  I'll update that article for fx36.
> 
> Sorry but I'm wrong about this, the "Check for updates..." link always
> points to plugincheck. The plugin info url introduced in bug 1038145 is
> limited to the CtP ui.
Thanks again.