Closed
Bug 112936
Opened 23 years ago
Closed 22 years ago
need documentation for transferring old mail folders
Categories
(Documentation Graveyard :: Help Viewer, defect)
Tracking
(Not tracked)
VERIFIED
WORKSFORME
People
(Reporter: rj3nagle, Assigned: robinf)
Details
Hi, I noticed a big gap in your documentation on netscape mail. (And by the way, I'm suffering now trying to figure out the right way to do it) Often I backup my mail to a CD and have a need for viewing them on other machines. I can copy the folders to the local system, but for the life of me, I have no clue what steps to take to be able to view archived mail on the new system. I've done it once before way back when, and I'm sure I'll figure it out, but the online help documentation needs to contain specific directions about how to import old folders to the mail client. For example, what is the necessary directory structure and what settings need to be added or modified? Ironically, it's significantly easier to import Outlook or Eudora mail than to import old Netscape/Mozilla folders. In fact, the import button doesn't do anything for old Netscape mail. This is an extremely common need, and quite frankly, my difficulty in importing old netscape folders has made me reluctant to use Mozilla mail very much. I know the answer exist somewhere on a newsgroup, but this needs to be in the documentation itself. Below are the major categories for documentation. I would propose that "Exporting and Transferring old Mail to Netscape" be an additional category on the same level as the categories below. Using the Mail Account Setup Wizard Setting Up Additional Mail and News Accounts Changing the Settings for an Account Viewing or Changing Your Identity Settings Choosing Between IMAP and POP3 Mail Servers Setting POP Server Information Setting IMAP Server Information Setting Newsgroup Server Information Choosing Settings for Copies and Folders Choosing Offline and Disk Space Settings Choosing Addressing Settings Choosing Outgoing SMTP Server Settings Using Instant Messenger with Netscape Mail
Reporter | ||
Comment 1•23 years ago
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I said Netscape. I meant Mozilla of course. But it's true on both apps.
Taking this. Robert, please describe more specifically what you are trying to do. Which type of mail server (POP or IMAP) are you using? Are you trying to move a Netscape 6 mail folder from one machine to another? Thanks.
Assignee: rudman → robinf
Comment 3•23 years ago
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I think there should be documentation for how to 1. Save a profile (bookmark, imap/pop mail, address) as one single file 2. copy the file (or directory) to another PC (home<->office) 3. and Mozilla can import everything back.
Bug 78585 "Import Local Folders from 4.x" is planned to be fixed for mozilla 1.0. This fix means you'll be able to import your old local mail folders.
Bug 78585 "Import Local Folders from 4.x" has been fixed, so closing this bug as worksforme.
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
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Description
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