114017 - nokia.com - Doesn't display page on club nokia

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Daniele Dellafiore]

Go to www.club.nokia.com.
Then login, the page load for a while, then stop and leave the render incomplete.
Club nokia have a considerable number of users, I think :)

Comment 1

[R.K.Aa.]

Reporter: Please remember to include build ID in bug-reports..
Also: Have you installed PSM?

Comment 2

[Daniele Dellafiore]

Bugzilla told me that he automatically recover my build id and other Mozilla
related infos.
So, build id is 2001112009, M0.9.6 for Windows.
Same problem with N6.2

Comment 3

[Daniele Dellafiore]

Ah, yes, I have installed PSM

Comment 4

[Ludovic Hirlimann]

reporter could you check with a more recent build ?

Comment 5

[Matthias Versen [:Matti]]

wfm with win2k and Mozilla 0.9.6

Please try it again with a new profile.
(run "mozilla -profilemanager")

Comment 6

[Asa Dotzler [:asa]]

[e-mail], can you help us decide what to do with this test case?

Comment 7

[Asa Dotzler [:asa]]

oop, wrong bug. sorry. 

Comment 8

[Daniele Dellafiore]

tried with 2001121906 and nothing has changed, apparently.

Comment 9

[Asa Dotzler [:asa]]

->evangelism

Comment 10

[Doron Rosenberg (IBM)]

could you create a dummy account for us?

Comment 11

[Daniele Dellafiore]

Attachment: result page after login

attachment with the HTML i receive after login.
The page loads for a while, and at the end of transger show a blue page without

any text.

Comment 12

[GAThrawn]

Can confirm problem using 1.0 RC1 on Windows 2000 (2002041711). The only pages
exhibbiting this problem appear to be the ones *after* you have logged in.

Everything within the problem page's BODY tags is enclosed within one or more
DIV tags similar to the following:


<div id="lyrContent" style="position: absolute; visibility: hidden; width: 620px;">


Obviously the "visibility: hidden" is why nothing is showing on screen. None of
the "pre-login" screens have these DIVs, and all of those appear to work OK.

None of the stylesheets attached to the page seem to modify the "visibility"
properties at all, but a couple of the external JavaScript files do seem to
adjust the properties of these DIVs. However the scripts appear to be using a
lot of IE specific code (document.all and so on) and the only client sniffing
seems to consist entirely of:


 function oL() { preparePage(); }
 onload= oL;
 var ns= (document.layers)?1:0;
 if (ns) {
   document.writeln('<img src="/content/europe/const_pics/1x1.gif" width="1"
height='+(document.lyrContent.document.height+document.lyrCopy.document.height)+'
border=0>');
 }


Which of course will have the wrong effect with Mozilla.

Suggest this is really an evangelism issue?

PS I don't think its going to be possible to set up a dummy login very easily,
as setting up a new account needs personal details that Nokia are validating
themselves (it asks for a mobile phone number, a Serial/IMEI number from a Nokia
mobile, as well as an email and postal address). But the page attached above
(attachment 63173 [details]) is the problem page as I'm seeing it.

Comment 13

[Ian Tommins ('thelem')]

When I tried to tell nokia about the problem the form wasn't working, so I
phoned the careline and told them that the site didn't work with 'any
Gecko-based browser, which includes Netscape 6 and Compuserve 7'

They have my email address if they need more details.

Comment 14

[Ian Tommins ('thelem')]

Looks like they were having trouble with NS4 too. With my understanding, they
were using IE-specific code (document.all) in a section that is only meant to be
run by netscape.

var ns= (document.layers)?1:0;
if (ns) {
   document.writeln('<img src="/content/europe/const_pics/1x1.gif" width="1"
height='+(document.lyrContent.document.height+document.lyrCopy.document.height)+'
border=0>');
}

It is commented out, so I guess they didn't get it to work. (funny that).

Putting the following code in the head with a suitable online handler, should be
a quick workaround, but for some reason doesn't work.

<script>
function showGecko() {
 if (navigator.userAgent.indexOf('Gecko') != -1) {
  alert('set to visible');
  document.getElementById('lyrContent').style.visibility = 'visible';
  document.getElementById('lyrBot').style.visibility = 'visible';
 }
 else { alert(navigator.userAgent); }
}
</script>

Comment 15

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 16

[Michael Stadlbauer]

*** Bug 147563 has been marked as a duplicate of this bug. ***

Comment 17

[Michael Stadlbauer]

WFM know, page seems redesigned
marking FIXED