Open Bug 1142486 Opened 9 years ago Updated 2 years ago

Logitech QuickCam Messenger webcam not detected with WebRTC applications on Linux Mint 17.1

Categories

(Core :: WebRTC, defect)

Product:
Core
Component:
WebRTC
Version:
36 Branch
Platform:
x86_64
Linux
Type:
defect

Tracking

()

Blocking Flags:
backlog parking-lot

People

(Reporter: epinal99-bugzilla2, Unassigned)

Details

Issue reported here: http://forums.mozfr.org/viewtopic.php?f=5&t=123332

The user reports Firefox Hello is not able to detect his Logitech QuickCam Messenger webcam (black screen) on Linux Mint 17.1.

His about:support:
Description de la carte NVIDIA Corporation -- GeForce GT 630/PCIe/SSE2
Fenêtres avec accélération graphique 0/1 Basic
ID du périphérique GeForce GT 630/PCIe/SSE2
ID du vendeur NVIDIA Corporation
Rendu WebGL NVIDIA Corporation -- GeForce GT 630/PCIe/SSE2
Version du pilote 4.4.0 NVIDIA 331.113
windowLayerManagerRemote false
AzureCanvasBackend cairo
AzureContentBackend cairo
AzureFallbackCanvasBackend none
AzureSkiaAccelerated 0
The reporter tried to test this WebRTC app https://apprtc.appspot.com/ and FF fails to detect his Logitech QuickCam Messenger webcam. He tried with another Logitech webcam, it worked perfectly.
Summary: Logitech QuickCam Messenger webcam not detected with Hello on Linux Mint 17.1 → Logitech QuickCam Messenger webcam not detected with Hello and WebRTC applications on Linux Mint 17.1
Flags: firefox-backlog-
backlog: --- → parking-lot
Summary: Logitech QuickCam Messenger webcam not detected with Hello and WebRTC applications on Linux Mint 17.1 → Logitech QuickCam Messenger webcam not detected with WebRTC applications on Linux Mint 17.1
Severity: normal → S3
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