Closed Bug 1143632 Opened 9 years ago Closed 9 years ago

Unable to import contacts into Loop

Categories

(Hello (Loop) :: Client, defect, P4)

defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: standard8, Assigned: mikedeboer)

Details

(Whiteboard: [contacts, bug][watch])

I'm trying to import contacts into Nightly builds (39.0a1) and into Release builds (36.0.1), and its hanging with no error output.

STR:

1) Start up FF. Select Import
2) Enter OAuth details
3) Accept for Hello to manage contacts
4) Look at the panel

"Importing..." stays spinning permanently.

I've tried this with two different google accounts.
Rank: 10
Flags: qe-verify+
Flags: firefox-backlog+
Priority: -- → P2
Flags: needinfo?(mdeboer)
I also have hit this. I can be another test case.
FYI (another data point): Using new profiles, this works for me on 36.0.1 and Nightly on Win32.  (Note: I didn't enable gravatars on Nightly; I didn't answer the question).  Perhaps it's a specific contact?

Also, we should add a moztrap for this if we don't have one already.
Assignee: mdeboer → standard8
Iteration: --- → 39.3 - 30 Mar
Mark going to investigate
Flags: needinfo?(mdeboer)
Whiteboard: [watch][error]
Iteration: 39.3 - 30 Mar → 40.1 - 13 Apr
Weird, I've just tried this today and it works fine.

Mike: can you try this again please?
Flags: needinfo?(mconley)
Yes, I can still reproduce this.
Flags: needinfo?(mconley)
Mike, got any suggestions for Mike to test?
Assignee: standard8 → mdeboer
Mike, do you have some time to debug this together over Vidyo?
Flags: needinfo?(mconley)
Yeah, of course - ping me on IRC.
Flags: needinfo?(mconley)
Iteration: 40.1 - 13 Apr → 40.2 - 27 Apr
Rank: 10 → 25
bumping to regular bug unless we are seeing repro's again or hear from others.  we aren't able to repro anymore.
Rank: 25 → 35
Priority: P2 → P3
Iteration: 40.2 - 27 Apr → 41.1 - May 25
Whiteboard: [watch][error] → [contacts, bug][watch]
Iteration: 41.1 - May 25 → ---
Mark, I am lowering the priority here since it's showing up high but seems not reproducible and maybe fixed?
Can you please resolve if there is nothing more that can be done on this one?
Flags: needinfo?(standard8)
Priority: P3 → P4
Its working for me, but I'd like to know if Mike Conley is still having issues or not...
Flags: needinfo?(standard8) → needinfo?(mconley)
This still seems to fail for me. Again, is there any logging or instrumentation I can activate to help deduce what is occurring here? At the very least, is there a good place for me to put a breakpoint to see if I can catch an exception being thrown and eaten?
Flags: needinfo?(mconley) → needinfo?(standard8)
Aaaand now for some reason it works again. ¯\_(ツ)_/¯

Resolving WFM.
Status: NEW → RESOLVED
Closed: 9 years ago
Flags: needinfo?(standard8)
Resolution: --- → WORKSFORME
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