Closed
Bug 1146111
Opened 9 years ago
Closed 8 years ago
crash when sending message and Thunderbird was opened by opening composing window from mailto link
Categories
(Thunderbird :: Message Compose Window, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: orschiro, Unassigned)
Details
(Keywords: crash)
Crash Data
Attachments
(2 files)
User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/41.0.2272.76 Chrome/41.0.2272.76 Safari/537.36 Steps to reproduce: Dear all, I am running Thunderbird 31.5 on elementary OS Freya Beta 3 which is based on Ubuntu 14.04. Whenever I click on a mailto link to open a new composing window, after sending of the message it launches the Mozilla Crash Reporter (see attached screenshot). This happens if Thunderbird had not previously been opened. I think that composing a message from a mailto link without having Thunderbird opened should not result in a crash. Steps to reproduce: 1. Make sure that Thunderbird is closed 2. Make sure that Thunderbird is your default client to open mailto links 3. Click on a mailto link. A Thunderbird message compose window should open 4. Compose your message and click on send. 5. The compose window should successfully close 6. Now, on my system the Mozilla Crash Reporter shows up and asks me to report the crash. But nothing crashed. I just successfully composed a message. Thanks for your help! Robert
Details of the Mozilla Crash Reporter: Add-ons: folderhider%40mozilla-russia.org:0.6,srsbdnr-%40ntispam-caseyconnor.org:1.11,identitychooser%40janek.org:1.8.8,nomessagepanesort%40janek.org:1.2,sogo-connector%40inverse.ca:31.0.0,%7B1a2d9681-ba56-11da-959b-00e08161165f%7D:0.7,%7B3e17310d-82e8-4a43-bd2f-7c3055bfe589%7D:0.7.1,keyconfig%40dorando:20110522,sendandarchive%40squib.org:2.0.1,gContactSync%40pirules.net:1.1.2,qfiler%40eivind.rovik:0.6.4,%7BFAD2EADC-7D70-11DF-8B33-89D1DED72085%7D:0.7.4,shrunked%40darktrojan.net:4.0.3,hidemenubar%40moztw.org:6.0.20110915,%7B58D4392A-842E-11DE-B51A-C7B855D89593%7D:2.0.9,subjectcleaner%40mozilla.extensions:1.3.0,markdown-here%40adam.pritchard:2.11.4,openwith%40darktrojan.net:5.7.2,dictionary-switcher%40design-noir.de:1.3.3,autocorrect%40miller.micro:1.0.3,%7B9533f794-00b4-4354-aa15-c2bbda6989f8%7D:0.5.4,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:3.3.3,messagingmenu%40mozilla.com:1.3.1,quickfolders%40curious.be:4.0.3,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0.4b1.r201,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.5.0,check-compatibility%40dactyl.googlecode.com:1.3,cam%40sdrocking.com:7.0,autoselectlatestmessage%40vano:1.0,%7B158d7cb3-7039-4a75-8e0b-3bd0a464edd2%7D:2.7,nl-NL%40dictionaries.addons.mozilla.org:3.1.1,automatic_dictionary_extension%40jordi_beltran.net:1.7.1,langpack-en-GB%40thunderbird.mozilla.org:31.5.0,langpack-de%40thunderbird.mozilla.org:31.5.0 BuildID: 20150223201856 CrashTime: 1427019505 EMCheckCompatibility: false Email: orschiro@gmail.com FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1425389883 Notes: OpenGL: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile -- 3.0 Mesa 10.6.0-devel (git-7c7954b 2015-03-22 trusty-oibaf-ppa) -- texture_from_pixmap ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 341980 StartupTime: 1427019253 Theme: classic/1.0 Throttleable: 1 Vendor: Version: 31.5.0 useragent_locale: chrome://global/locale/intl.properties This report also contains technical information about the state of the application when it crashed.
Comment 2•9 years ago
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So if you go to Help | Troubleshooting, no crash IDs are listed?
Flags: needinfo?(orschiro)
@Wayne Mery I have found the attached ones.
Flags: needinfo?(orschiro)
Comment 4•9 years ago
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Please just select and copy paste the numbers into this bug.
Hello Magnus, I filed several reports. The most relevant: https://crash-stats.mozilla.com/report/index/ee64d051-25b1-45ed-ad97-fbcc52150301 The others: https://crash-stats.mozilla.com/report/index/e053a490-18fa-4bdb-9784-84c752150322 https://crash-stats.mozilla.com/report/index/95353b40-3bad-46a6-8d53-0038c2150323 https://crash-stats.mozilla.com/report/index/b08e1800-da8a-4cd3-862c-91a032150326 https://crash-stats.mozilla.com/report/index/acc5f66f-ce65-4c8c-a592-62e9e2150326
Comment 6•9 years ago
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crash is in the destructor? bp-ee64d051-25b1-45ed-ad97-fbcc52150301 0 libxul.so mozilla::dom::Element::SetAttrAndNotify /build/buildd/thunderbird-31.4.0+build1/mozilla/content/base/src/Element.cpp:1953 1 libxul.so mozilla::dom::Element::SetAttr /build/buildd/thunderbird-31.4.0+build1/mozilla/content/base/src/Element.cpp:1820 2 libxul.so nsMenuBar::SetShellShowingMenuBar /build/buildd/thunderbird-31.4.0+build1/obj-x86_64-linux-gnu/mozilla/widget/gtk/../../dist/include/mozilla/dom/Element.h:438 3 libxul.so nsMenuBar::~nsMenuBar /build/buildd/thunderbird-31.4.0+build1/mozilla/widget/gtk/nsMenuBar.cpp:373 4 libxul.so nsMenuBar::~nsMenuBar /build/buildd/thunderbird-31.4.0+build1/mozilla/widget/gtk/nsMenuBar.cpp:399 5 libxul.so nsWindow::~nsWindow /build/buildd/thunderbird-31.4.0+build1/obj-x86_64-linux-gnu/mozilla/widget/gtk/../../dist/include/nsAutoPtr.h:72 6 libxul.so nsWindow::~nsWindow /build/buildd/thunderbird-31.4.0+build1/mozilla/widget/gtk/nsWindow.cpp:394
Severity: normal → critical
Status: UNCONFIRMED → NEW
Crash Signature: [@ mozilla::dom::Element::SetAttrAndNotify ]
Component: Untriaged → Message Compose Window
Ever confirmed: true
Flags: needinfo?(mkmelin+mozilla)
Keywords: crash
Summary: Mozilla Crash Reporter is opened when opening composing window from mailto link → crash when sending message and Thunderbird was opened by opening composing window from mailto link
Comment 7•9 years ago
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Can't tell. Why isn't it linking to the source properly?
Flags: needinfo?(mkmelin+mozilla)
Comment 8•9 years ago
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Dunno. I have no alternatiave... All the linux stacks are the same. No windows stacks have nsMenuBar::SetShellShowingMenuB
Dear all, I am not sure whether the issue was related to elementary OS or Thunderbird. However, the problem disappeared with eOS 0.3 and Thunderbird 36. Thanks for your help! Robert
Comment 10•8 years ago
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WFM per reporter comment 9
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
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Description
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