Closed Bug 1146872 Opened 9 years ago Closed 9 years ago

mail.yahoo.com not usable with Firefox

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
37 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: worcester12345, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150316202753

Steps to reproduce:

Tried going to mail.yahoo.com


Actual results:

Got an error page:
mail.yahoo.com uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided.
(Error code: sec_error_unknown_issuer)


Expected results:

Should have had access to mail.yahoo.com
FM ith FF37 on Win 7.

Be sure your PC clock is up-to-date.
Did you test with a fresh profile?
Flags: needinfo?(worcester12345)
Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles
Seems better now with 
39.0a1 (2015-03-29)
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(worcester12345)
Resolution: --- → WORKSFORME
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