1149817 - Update message fails to appear on Help-->About Firefox, after notification to 37; no means to initiate update from help-->about

Status: RESOLVED DUPLICATE of bug 1149895

(Toolkit :: Application Update, defect)

Description

[john]

User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
Build ID: 20150320202338

Steps to reproduce:

I received a dialog box notifying me of the update to 37.0

I am operating 36.0.4.

On receipt of the dialog box, I clicked on the notification dialog's URL to examine the nature of the updates; I then closed the dialog box (using the "x").

When finished with the effort/work I was engaged in, I returned to fox to read the web pages on the update, and then I went to the Help-->About Firefox, and observed the update check, expecting to have a means to actuate the update.

Instead of reporting the new update, it reports that 36.0.4 is up to date; there is no means to ignite the update to 37



Expected results:

The update check should report the same information that is offered by the automatic notification dialog box.

I note, if it should matter, that I have automatic updates set to check for updates but let me decide whether to install them.

Comment 1

[john]

Closing and restarting Fox does not trigger displaying an available update, either by notification or when manually going to help-->about.

Comment 2

[Robert Strong (they/them - no direct email)]

This is due to you getting the update notification and after that the update being removed by the Firefox release drivers due to issues with the release.

Comment 3

[john]

Interesting . . . a good thing that recall, then; I wonder, however, if there could be a notice about withheld updates built into the update system, post notification, or if that would be a mess to engage.

In my case, the time from the auto notification popup, to the help-->about, was about 5-10 minutes.  It would have been nice to have received some notification about that, outside of this bug report.

Comment 4

[Robert Strong (they/them - no direct email)]

With how seldom this happens and that when it does happen there have been extremely few bug reports, etc. I don't think we would ever want a notification. At most it might say something in the about window but adding that would be very low in priority in comparison to other work.