Closed
Bug 1150325
Opened 9 years ago
Closed 9 years ago
MediaTemple shared is down
Categories
(Participation Infrastructure :: MCWS, task)
Participation Infrastructure
MCWS
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: Logan, Unassigned)
Details
The MediaTemple shared server for community sites (e.g. Mozilla USA, Mozilla Canada) is down. This is the second time it's been down recently, so something's wrong. I can't SSH to the server (it's refusing connections), so I can't reboot it again, like Tom did the other day to fix it. Whom should we engage to fix this? Who has access to the account on MediaTemple's website?
Reporter | ||
Updated•9 years ago
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Flags: needinfo?(tom)
ran out of disk space I have 1GB extra storage for the next 3 hours Trying to find the culprit, expecting logs.
Flags: needinfo?(tom)
[root@mozilla-antarctica /]# cd /var/www/vhosts/mozilla.my/backupmozmy [root@mozilla-antarctica backupmozmy]# ls -lh total 20G -_- I'm deleting all of this
Same deal here too. Poof. Deleted [root@mozilla-antarctica backupmozmy]# cd /var/www/vhosts/mozilla.my/httpdocs/mozmyv1/wp-content/uploads/snapshots [root@mozilla-antarctica snapshots]# ls -lh total 20G
[root@mozilla-antarctica mozmyv1]# wp --allow-root plugin list +------------------------------------------+----------+-----------+---------+ | name | status | update | version | +------------------------------------------+----------+-----------+---------+ | adrotate | active | available | 3.9.15 | | akismet | active | available | 3.0.0 | | better-github-widget | active | none | 0.6.0 | | disable-comments | active | available | 1.1 | | events-and-bookings | inactive | none | 1.7.2 | | hotfix | active | none | 1.0 | | json-api | active | none | 1.1.1 | | login-lockdown | active | none | v1.6.1 | | page-links-to | active | none | 2.9.3 | | participad | active | none | 1.0.3 | | rotatingtweets | active | available | 1.7.2 | | scrollback | active | none | 0.3 | | snapshot | active | none | 2.4.0.9 | | videojs-html5-video-player-for-wordpress | active | none | 4.5.0 | | wp-syntax | active | none | 1.0 | | wp-fastest-cache | active | available | 0.8.2.1 | | wp-togetherjs | active | none | 1.0.1 | +------------------------------------------+----------+-----------+---------+ [root@mozilla-antarctica mozmyv1]# wp --allow-root plugin deactivate snapshot Success: Plugin 'snapshot' network deactivated. I've disabled the plugin which I assume (by the name's correspondence to the criminal files) is causing issues. Need to reach out to these guys
Comment 5•9 years ago
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I'm not sure if Mozilla Myanmar has an active owner anymore. They caused problems on the server back in bug 922402 as well.
Reporter | ||
Comment 7•9 years ago
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Needinfo'ing Tom to remind him to reach out to Malaysia.
Flags: needinfo?(tom)
Status: NEW → RESOLVED
Closed: 9 years ago
Flags: needinfo?(tom)
Resolution: --- → FIXED
Comment 8•5 years ago
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Bulk move of bugs
Component: Community IT: Hosting → MCWS
Product: Infrastructure & Operations → Participation Infrastructure
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Description
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