Closed Bug 1157814 Opened 9 years ago Closed 3 years ago

Background service crashes aren't reported to Socorro

Categories

(Firefox for Android Graveyard :: General, defect, P5)

Firefox 40
All
Android
defect

Tracking

(firefox40 affected, fennec+)

RESOLVED INCOMPLETE
Tracking Status
firefox40 --- affected
fennec + ---

People

(Reporter: blassey, Unassigned)

References

Details

+++ This bug was initially created as a clone of Bug #1157269 +++

This is a high volume ANR reported on the Play console dashboard


---- pid 19220 at 2015-01-11 00:37:45 -----
Cmd line: org.mozilla.firefox_beta

JNI: CheckJNI is off; workarounds are off; pins=0; globals=429

DALVIK THREADS:
(mutexes: tll=0 tsl=0 tscl=0 ghl=0)

"main" prio=5 tid=1 TIMED_WAIT
| group="main" sCount=1 dsCount=0 obj=0x41793ea0 self=0x4177a028
| sysTid=19220 nice=-11 sched=0/0 cgrp=apps handle=1074508116
| state=S schedstat=( 0 0 0 ) utm=1359 stm=355 core=0
at java.lang.Object.wait(Native Method)
- waiting on <0x41fa2ea8> (a java.lang.Object)
at java.lang.Object.wait(Object.java:401)
at org.mozilla.gecko.GeckoAppShell.sendEventToGeckoSync(GeckoAppShell.java:513)
at org.mozilla.gecko.gfx.GLController.serverSurfaceDestroyed(GLController.java:146)
at org.mozilla.gecko.gfx.LayerView.access$300(LayerView.java:52)
at org.mozilla.gecko.gfx.LayerView$SurfaceListener.surfaceDestroyed(LayerView.java:547)
at android.view.SurfaceView.updateWindow(SurfaceView.java:586)
at android.view.SurfaceView.onWindowVisibilityChanged(SurfaceView.java:240)
at android.view.View.dispatchWindowVisibilityChanged(View.java:8509)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewGroup.dispatchWindowVisibilityChanged(ViewGroup.java:1096)
at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:1537)
at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:1254)
at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:6637)
at android.view.Choreographer$CallbackRecord.run(Choreographer.java:814)
at android.view.Choreographer.doCallbacks(Choreographer.java:614)
at android.view.Choreographer.doFrame(Choreographer.java:584)
at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:800)
at android.os.Handler.handleCallback(Handler.java:733)
at android.os.Handler.dispatchMessage(Handler.java:95)
at android.os.Looper.loop(Looper.java:146)
at android.app.ActivityThread.main(ActivityThread.java:5602)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:515)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1283)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1099)
at dalvik.system.NativeStart.main(Native Method)
This should be as simple as kicking off the crash handler when creating the service, as we do in UpdateService. But you'll need to import a stub for it into android-sync.
Status: NEW → ASSIGNED
Hardware: ARM → All
Summary: Background service crashes aren't reported to Socoro → Background service crashes aren't reported to Socorro
Component: Firefox Health Report Service → General
Product: Android Background Services → Firefox for Android
Re-triaging per https://bugzilla.mozilla.org/show_bug.cgi?id=1473195

Needinfo :susheel if you think this bug should be re-triaged.
Priority: -- → P5
Assignee: snorp → nobody
Status: ASSIGNED → NEW
Assignee: nobody → snorp
QA Contact: sdaswani
Assignee: snorp → nobody
QA Contact: sdaswani
We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
Product: Firefox for Android → Firefox for Android Graveyard
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