1158186 - text formatting issue with support forum question

Status: RESOLVED FIXED

(support.mozilla.org :: General, defect)

Description

[prasita.prabhakaran]

Attachment: textFormat.JPG

User Agent: Mozilla/5.0 (Windows NT 6.3; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150402191859

Steps to reproduce:

Created a support question with max possible character limit as question description.
https://support.allizom.org/en-US/questions/1012075


Actual results:

After publishing the question is shown with no formatting of text. Please note that I have not used word wrap in the original question description. 




Expected results:

The display should ideally have this adjusted, as per screen resolution of end user.

Comment 1

[prasita.prabhakaran]

There is a similar issue for the question text as well. 
https://support.allizom.org/en-US/questions/1012076
It is perhaps due to missing white spaces in the text and may not be a likely situation. But the question text could contain "." and this could be used for line break instead.

Comment 2

[Michael Cooper [:mythmon]]

This should be as simple as setting a css rule on the question body. Probably word-break: break-all.

Comment 3

[Anush [:anushbmx]]

It seems there is no break rules set on paragraph. I think adding a word-break will fix the issue.

Adding @safwan, you can mark it for your sprint.

Comment 4

[arika.arnzen]

Is anyone working on this? If not I would like to try! Thanks.

Comment 5

[manognyabhattaram]

Has this been assigned to anyone? If not, I would like to try fixing it! Thanks.

Comment 6

[Leo McArdle [:leo]]

This issue is rather old, and we've redesigned support.mozilla.org since. Somewhere along the line this issue was fixed.

However, we'd love your help with any of the issues in this list: https://github.com/mozilla/sumo-project/issues?q=is%3Aopen+is%3Aissue+label%3Apr-welcome+label%3Akitsune