119539 - trying to view png with QuickView Plugin crashes

Status: VERIFIED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Josh Steiner]

when i try to load this png screenshot moz crashes.  2002011003 on win2k
talkback ids: TB1541637K TB1541610E

Comment 1

[Chase Tingley]

cc'ing stephend for talkback retrieval.

Comment 2

[Terri Preston]

WFM win 98 build 2002011103

Comment 3

[[e-mail] (gone - use [e-mail] instead)]

Looks like you were trying to call Quicktime...

0x00000000
NPQ00632.DLL + 0x11a5 (0x034511a5)
nsPluginHostImpl::GetPluginFactory
[d:\builds\seamonkey\mozilla\modules\plugin\base\src\nsPluginHostImpl.cpp, line
4370]
nsPluginHostImpl::SetUpPluginInstance
[d:\builds\seamonkey\mozilla\modules\plugin\base\src\nsPluginHostImpl.cpp, line
3674]
nsPluginHostImpl::InstantiateFullPagePlugin
[d:\builds\seamonkey\mozilla\modules\plugin\base\src\nsPluginHostImpl.cpp, line
3406]
PluginViewerImpl::CreatePlugin
[d:\builds\seamonkey\mozilla\modules\plugin\base\src\nsPluginViewer.cpp, line 410]
PluginViewerImpl::StartLoad
[d:\builds\seamonkey\mozilla\modules\plugin\base\src\nsPluginViewer.cpp, line 366]
PluginListener::OnStartRequest
[d:\builds\seamonkey\mozilla\modules\plugin\base\src\nsPluginViewer.cpp, line 924]
nsDocumentOpenInfo::OnStartRequest
[d:\builds\seamonkey\mozilla\uriloader\base\nsURILoader.cpp, line 229]
nsHttpChannel::ProcessNormal
[d:\builds\seamonkey\mozilla\netwerk\protocol\http\src\nsHttpChannel.cpp, line 574]
nsHttpChannel::ProcessResponse
[d:\builds\seamonkey\mozilla\netwerk\protocol\http\src\nsHttpChannel.cpp, line 544]
nsHttpChannel::OnStartRequest
[d:\builds\seamonkey\mozilla\netwerk\protocol\http\src\nsHttpChannel.cpp, line 2360]
nsOnStartRequestEvent::HandleEvent
[d:\builds\seamonkey\mozilla\netwerk\base\src\nsRequestObserverProxy.cpp, line 162]
PL_HandleEvent [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 591]
_md_EventReceiverProc [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line
1072]
SETUPAPI.DLL + 0x30c24 (0x778b0c24) 

Comment 4

[Peter Lubczynski]

Reporter:
Can you attach the output from about:plugins?
Thanks!

Comment 5

[Josh Steiner]

Attachment: cut'n'pasted output from about:plugins

Comment 6

[Peter Lubczynski]

Looks like we crash inside the QuickView plugin. Try either:

1. Uninstall the QuickView plugin
2. Contact the plugin vendor for an update plugin

Comment 7

[Josh Steiner]

ok, i trashed all the .dll's for the Quick View plugin and now it doesnt crash
moz when i view PNG's ... Quicktime now handles it.

as a side note, if someone reads this knows the answere, could you write me
privately and tell me how to tell the quicktime plugin to leave PNG's alone, i
much prefer mozilla's native support.

Comment 8

[Andrew Hagen]

Sorry in advance for the spam.

I think one workaround is Mozilla | Edit | Preferences | Navigator | Helper
Applications. Remove Quicktime Plugin from file type PNG.

I can't remember exactly, but I think the other way is Quicktime Player | Edit |
Preferences | Quicktime preferences | Browser Plug-in | MIME Settings. Uncheck
the appropriate boxes.

Good luck.

Comment 9

[shrirang khanzode]

v