Closed Bug 1204791 Opened 9 years ago Closed 9 years ago

Firefox stops opening pages.

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
40 Branch
Platform:
Unspecified
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: mitakis2002, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
Build ID: 20150826023504

Steps to reproduce:

While surfing the web FF stops opening the pages. Even already loaded pages were not able to be refreshed.


Actual results:

All pages stopped responding and FF started acting like there was no connection. All the other browsers were OK. Every time this happens I have to restart FF and every time I restart I loose not only the open tabs but also the PINNED tabs! This happens daly. It's very frustrating to loose even the pinned tabs!


Expected results:

FF should've worked.
OS: Unspecified → Windows 7
Priority: -- → P1
Is it reproducible with a clean profile? Could you test, please.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Flags: needinfo?(mitakis2002)
Priority: P1 → --
No for the moment I can not reproduce the problem with a clean profile.
Flags: needinfo?(mitakis2002)
If it's confirmed that it works with a fresh profile, you can reset your current profile to keep your private data.
See https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
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