Closed Bug 12127 Opened 25 years ago Closed 25 years ago

[PP]Crash a lot using Messenger on my Mac

Categories

(MailNews Core :: Backend, defect, P1)

Product:
MailNews Core
Component:
Backend
Platform:
PowerPC
Mac System 8.5
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: esther, Assigned: Brade)

References

Details

Using mac build 19990816 on my PPC 8500, OS 8.5 I crash a lot using Messenger,
and can't really get steps.   I will log a talkback incident each time and put
this bug number in the description.   After several crashes I'll update this bug
with the incident numbers so we can see if the crashes are all in the same area.

Steps (at this time, will update when I have more specific reproducible steps)

1. Launch Messenger and use it.
QA Contact: lchiang → esther
Assignee: phil → esther
Reassign to esther to develop steps
OK, here are the incidents: 12624061,12623088, 12622587, 12622167, 12621950,
12621601, 12615467, 12613859, 12612214.
What they all have in common is closing the 3-pane messenger window after having
a Mail Compose or Editor window was opened at least once while the 3-pane window
was opened.  Mail Message windows include: New Msg, Reply or Forward window in
HTML or Plain text.

Here is a simple scenario, I will add the stack from the talkback this
simple case produces 12624474).

1. Launch Messenger (don't launch apprunner first, messenger only)
2. Select New Msg toolbar button
3. File|Close the New Msg window
4. File|Close the 3-pane window
Crash

Call Stack:    (Signature = 0x619a6198 6aa2893c)
0x619a6198
EditorCore.shlb + 0x1ba40 (0x0ce2f170)
EditorCore.shlb + 0x737c (0x0ce1aaac)
EditorCore.shlb + 0x1bec8 (0x0ce2f5f8)
nsCOMPtr_base::~nsCOMPtr_base()
[nsCOMPtr.cpp, line 26]
EditorCore.shlb + 0x3ef58 (0x0ce52688)
EditorCore.shlb + 0x3f060 (0x0ce52790)
XPConnect.shlb + 0x14b64 (0x0d029be4)
XPConnect.shlb + 0x1421c (0x0d02929c)
XPConnect.shlb + 0x14338 (0x0d0293b8)
XPConnect.shlb + 0x18934 (0x0d02d9b4)
js_FinalizeObject()
[jsobj.c, line 1259]
js_GC()
[jsgc.c, line 831]
js_ForceGC()
[jsgc.c, line 610]
JS_GC()
[jsapi.c, line 1073]
DOM_DLL + 0x4ff0 (0x0d7890b0)
DOM_DLL + 0xe950 (0x0d792a10)
layout.shlb + 0x272dd0 (0x0d3326b0)
layout.shlb + 0x272acc (0x0d3323ac)
nsWebShell::Destroy()
[nsWebShell.cpp, line 1206]
nsWebShell::DestroyChildren()
[nsWebShell.cpp, line 773]
nsWebShell::Destroy()
[nsWebShell.cpp, line 1209]
Assignee: esther → phil
Note: this does not happen on Win98 and Linux, mac only using M9 builds.
Also note using the same scenario but selecting Editor or Plain Text editor from
the Tasks menu instead of New Msg will crash too.  I think this is an Ender
problem.
Assignee: phil → buster
Yep, looks like Ender on the top of the stack. Reassigning to buster.
cc: sujay.
Assignee: buster → brade
Priority: P3 → P1
Target Milestone: M11
assigned to kathy, cc simon and joe.  Please decide among the 3 of you who has
time to look into this one.  Very high priority.
Blocks: 11091
(target milestone is M11 or M12 - add to mail beta tracking bug)
Depends on: 14396
Summary: [PP]Crash a lot using Messenger on my Mac-will collect Talk Back incidents. → [PP]Crash a lot using Messenger on my Mac
unable to reproduce due to bug #14396
Depends on: 14146
No longer depends on: 14396
fix dependency bug # for tracking purposes
Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → FIXED
resolve as fixed.  this worksforme.  Esther: please verify.
Status: RESOLVED → VERIFIED
Using 1999100118 build on mac this is working for me now.  Verified
Product: MailNews → Core
Product: Core → MailNews Core
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