Closed Bug 1234101 Opened 8 years ago Closed 8 years ago

Update 43.0.1 causes Firefox to lock up. I can no longer use this application.

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
43 Branch
Platform:
Unspecified
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: jamiejinjapan, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_2) AppleWebKit/601.3.9 (KHTML, like Gecko) Version/9.0.2 Safari/601.3.9

Steps to reproduce:

I did nothing.  When the application updated to version 43.0.1 it will lock up when it is started.


Actual results:

The application locks up and I can't use it.


Expected results:

It should not have locked up so I can use it.
Severity: normal → critical
OS: Unspecified → Mac OS X
I have used Firefox for a long time.  It is unfortunate that this has happened.  When I say that I can no longer use the application in this state, I'm not exaggerating.  It is no longer usable.
Did you try to reset your current profile?
https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Flags: needinfo?(jamiejinjapan)
Severity: critical → normal
Closing this as incomplete due to inactivity and the lack of a working test case. 

Jamie, please feel free to reopen it if you still have the problem reproducible (on the latest release) and you can provide additional details that could help us reproduce or identify your issue.

Thanks!
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(jamiejinjapan)
Resolution: --- → INCOMPLETE
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