1244096 - AAQ for thunderird renders incorrectly on some Firefox

Status: RESOLVED FIXED

(support.mozilla.org :: Questions, task)

Description

[Wayne Mery (:wsmwk)]

Attachment: sumo TB new missing categories

I do not yet know the cause of this. So it might not be the fault of SUMO, but I want to get this on record. 

I'm running Firefox nightly uild 2016-01-23, recently restarted.
https://support.mozilla.org/en-US/questions/new/firefox renders OK.
https://support.mozilla.org/en-US/questions/new/thunderbird does not display the question categories. See screen shot. Also attached is browser console.

THis doesn't happen in other browsers or some of my other instances of Firefox.

Comment 1

[Wayne Mery (:wsmwk)]

Attachment: sumo AAQ thunderird.txt

Comment 2

[Michael Cooper [:mythmon]]

This is a data issue. There are no Thunderbird topics marked as available for the AAQ here: https://support.mozilla.org/admin/products/topic/?product__id__exact=8

Joni, is this something you decide?

Comment 3

[Joni Chan]

Thanks for flagging this. Yes, I can certainly mark these topics for AAQ. Just did that. Wayne, please let me know if that did the trick.

Comment 4

[Wayne Mery (:wsmwk)]

yup, that's better. thanks..

Was/is this new AAQ only being served a limited population?
I ask because I did not experience this problem on other computers, as noted in comment 0.

Comment 5

[Michael Cooper [:mythmon]]

Yes, the version of the AAQ you saw is being shown to only 10% of users right now.