Closed Bug 1251224 Opened 8 years ago Closed 8 years ago

"Edit message as new" displaying mojibake due to wrong charset override

Categories

(Thunderbird :: Message Compose Window, defect)

Product:
Thunderbird
Component:
Message Compose Window
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1239658

People

(Reporter: posta.spam, Unassigned)

Details

Attachments

(3 files)

Emails.zip
1.98 KB, text/html
Details
Image1.png
85.16 KB, image/png
Details
Image 2.png
90.43 KB, image/png
Details
Attached file Emails.zip — 
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0
Build ID: 20160212012805

Steps to reproduce:

Import the two attached mails in Thunderbird (38.6.0), click on "ORDINE INTERNO 2 (rif. Cliente (Rivenditore))" to select it, press right mouse button on the other message "ORDINE INTERNO 1 (rif. Cliente (Rivenditore))" and on contextual menu select "Edit message as new" command.


Actual results:

The new email created starting from "ORDINE INTERNO 1 (rif. Cliente (Rivenditore))" contains strange characters.



Expected results:

The mail has to be the same as the original one.
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
I cannot reproduce this at all. The e-mail you attached is 100% ASCII, there isn't a single accented character. There is not a chance any "strange characters" can be produced. Please supply a screenshot. Which version of TB are you using?

Subject: ORDINE INTERNO 1 (rif. Cliente (Rivenditore))
References: <51C7F83F.1000009@server>
In-Reply-To: <51C7F83F.1000009@server>
Content-Type: multipart/alternative;
 boundary="------------070102000400060802010802"

This is a multi-part message in MIME format.
--------------070102000400060802010802
Content-Type: text/plain; charset=utf-8; format=flowed
Content-Transfer-Encoding: 7bit

Ordine:        num - 16/xx
Riferimento: Cliente (Rivenditore)
Versione:     16.x.x
Stato:          in fase di test
Stato:          pronto da masterizzare
Stato:          pronto



--------------070102000400060802010802
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 8bit

<html>
  <head>
    <meta http-equiv="content-type" content="text/html; charset=utf-8">
  </head>
  <body bgcolor="#FFFFFF" text="#000000">
    <font face="Tahoma">Ordine:        num - 16/xx<br>
      Riferimento: Cliente (Rivenditore)<br>
      Versione:     16.x.x<br>
      Stato:          in fase di test<br>
      Stato:          pronto da masterizzare<br>
      Stato:          pronto<br>
    </font><br>
    <br>
  </body>
</html>

--------------070102000400060802010802--
Summary: "Edit message as new" wrong coping data → "Edit message as new" displaying "strange" characters (mojibake?)
Attached image Image1.png — 

    
    

    
  

      
      
      
      

        Attached image
          
        Image 2.png
        — 
      

    


  

    
    

    
  
I attached the 2 requested images, Image 1 is correct, Image 2 is not.
The Thunderbird version where I found the issue is 38.6.0.

Thanks

    
    

    
  
OK, I've looked at it a little closer now. In ORDINE INTERNO num (rif. Cliente (Rivenditore)).eml you have a line
Stato:          in fase di test
Looking at this with the hex editor, you can see that the space consists of non-breaking spaces (UTF-8: C2A0) and normal spaces.

When I edit this message as new, it looks OK, I don't get what you're getting. But my "edit as new" uses UTF-8 encoding. You're edit as new somehow doesn't use UTF-8, you can see in your second image, that there is no UTF-8 in the title bar (compare to the first image).

If you interpret the two bytes C2A0 as ISO-8859-1, you get  followed by a non-breaking space. Look up C2 and A0 here: https://en.wikipedia.org/wiki/ISO/IEC_8859-1

Now the question is: Why do you get ISO-8859-1 encoding for a message that you edit as new and that is in UTF-8?

Do you always get the problem when you "edit as new"? I don't think so. You only get it when you "edit as new" without viewing the message first, am I right?

We had two bugs where you sometimes got the wrong charset: Bug 1239658 and bug 597369.

These bugs have been fixed and will be shipped with TB 45.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
Summary: "Edit message as new" displaying "strange" characters (mojibake?) → "Edit message as new" displaying mojibake due to wrong charset override

    
    

    
  
(In reply to Jorg K (GMT+1) from comment #5)
> Do you always get the problem when you "edit as new"? I don't think so.
No, I have not problem when I select the message and press the mouse right button over it.


> You only get it when you "edit as new" without viewing the message first, am I right?
Yes, you are right.


Thank you.

    
    

    
  
Thanks for the confirmation. As I said, two bugs in that area were fixed. The next release of TB 45 won't show the problem.

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