Closed
Bug 1254001
Opened 8 years ago
Closed 5 years ago
[WinXP] YouTube skips with Firefox using WiFi. Internet Explorer 8 is OK on same laptop.
Categories
(Core :: Audio/Video: Playback, defect, P5)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: churchatridgecrestcaus, Unassigned)
Details
(Whiteboard: [platform-rel-Youtube])
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:44.0) Gecko/20100101 Firefox/44.0 Build ID: 20160210153822 Steps to reproduce: Click on for example: https://www.youtube.com/watch?v=a23945btJYw Actual results: Plays, but skips. As I say, IE8 is OK on same laptop. Expected results: Plays without skipping. Had this problem before, but later Firefox version a few days later cured.
Reporter | ||
Updated•8 years ago
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Severity: normal → major
OS: Unspecified → Windows XP
Updated•8 years ago
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Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
Comment 1•8 years ago
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Can you please share your Firefox Troubleshooting Information (about:support)? Here are instructions: https://support.mozilla.org/kb/use-troubleshooting-information-page-fix-firefox Also, can you please test Firefox Nightly? We have recently improved the performance of VP9 video: https://nightly.mozilla.org/
status-firefox44:
--- → affected
status-firefox47:
--- → ?
Reporter | ||
Comment 2•8 years ago
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Greetings Mr. Peterson, In regard to your messge 3-7-2016: Do not find anything relevant in "Troubleshooting-information". Not understand why referred to "nightly.mozilla" since I am not a developer. As to original bug: Firefox 45 no better. It may be significant that OK until go to "full screen", but problem continues when exit full screen.
Comment 3•8 years ago
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Here is the about:support information from Steve, the bug reporter: Application Basics ------------------ Name: Firefox Version: 45.0 Build ID: 20160303134406 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 5.1; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/2 (default: false) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Firefox Hello Beta Version: 0.1 Enabled: true ID: loop@mozilla.org Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b} Graphics -------- Adapter Description: ATI Radeon Xpress 1150 Adapter Drivers: ati2dvag Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x5974 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. DirectWrite Enabled: false (0.0.0.0) Driver Date: 10-11-2006 Driver Version: 8.31.0.0 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. Subsys ID: 022a1028 Supports Hardware H264 Decoding: No; Failed to create H264 decoder Vendor ID: 0x1002 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.folderList: 0 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160303134406 browser.startup.homepage_override.buildID: 20160303134406 browser.startup.homepage_override.mstone: 45.0 browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 45.0 gfx.crash-guard.d3d11layers.appVersion: 45.0 gfx.crash-guard.d3d11layers.deviceID: 0x5974 gfx.crash-guard.d3d11layers.driverVersion: 8.31.0.0 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.status.d3d11layers: 2 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1455603252 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160303134406 media.gmp-manager.lastCheck: 1457498856 media.hardware-video-decoding.failed: true network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1457422729 places.history.expiration.transient_current_max_pages: 23436 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Fax.print_bgcolor: false print.printer_Fax.print_bgimages: false print.printer_Fax.print_duplex: -437918235 print.printer_Fax.print_edge_bottom: 0 print.printer_Fax.print_edge_left: 0 print.printer_Fax.print_edge_right: 0 print.printer_Fax.print_edge_top: 0 print.printer_Fax.print_evenpages: true print.printer_Fax.print_footercenter: print.printer_Fax.print_footerleft: &PT print.printer_Fax.print_footerright: &D print.printer_Fax.print_headercenter: print.printer_Fax.print_headerleft: &T print.printer_Fax.print_headerright: &U print.printer_Fax.print_in_color: true print.printer_Fax.print_margin_bottom: 0.5 print.printer_Fax.print_margin_left: 0.5 print.printer_Fax.print_margin_right: 0.5 print.printer_Fax.print_margin_top: 0.5 print.printer_Fax.print_oddpages: true print.printer_Fax.print_orientation: 0 print.printer_Fax.print_page_delay: 50 print.printer_Fax.print_paper_data: 1 print.printer_Fax.print_paper_height: 11.00 print.printer_Fax.print_paper_name: print.printer_Fax.print_paper_size_type: 0 print.printer_Fax.print_paper_size_unit: 0 print.printer_Fax.print_paper_width: 8.50 print.printer_Fax.print_resolution: -437918235 print.printer_Fax.print_reversed: false print.printer_Fax.print_scaling: 1.00 print.printer_Fax.print_shrink_to_fit: true print.printer_Fax.print_to_file: false print.printer_Fax.print_unwriteable_margin_bottom: 0 print.printer_Fax.print_unwriteable_margin_left: 0 print.printer_Fax.print_unwriteable_margin_right: 0 print.printer_Fax.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1455520968 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1 Experimental Features ---------------------
Comment 4•8 years ago
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Steve tested Nightly 48. He says Nightly plays the video smoothly on the YouTube web page, but skips badly in full screen, worse than Firefox 45. However, the video plays smoothly again in Nightly after exiting full screen, whereas the video continues to skip in Firefox 45. about:support says "Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer."
Comment 5•8 years ago
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Steve is on Windows XP. He'll be getting video decoding using the Adobe GMP instead of Adobe Flash. That would explain why performance regressed.
Updated•8 years ago
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Summary: YouTube skips with Firefox using WiFi. Internet Explorer 8 is OK on same laptop. → [WinXP] YouTube skips with Firefox using WiFi. Internet Explorer 8 is OK on same laptop.
Is ffvp9 support in 46 any better?
You may find it is a lot better in nightly with the improvements in basic layers performance.
Updated•8 years ago
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Priority: -- → P5
Updated•8 years ago
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platform-rel: --- → ?
Updated•8 years ago
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Whiteboard: [platform-rel-Youtube]
Updated•8 years ago
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platform-rel: ? → +
Is this still reproducible in 48?
Flags: needinfo?(churchatridgecrestcaus)
Updated•8 years ago
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Rank: 87
Updated•7 years ago
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platform-rel: + → -
Comment 9•5 years ago
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Is there anything we want to do with this?
Flags: needinfo?(churchatridgecrestcaus) → needinfo?(jyavenard)
Comment 10•5 years ago
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We no longer support Windows XP
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(jyavenard)
Resolution: --- → WORKSFORME
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Description
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