Closed
Bug 1263148
Opened 8 years ago
Closed 7 years ago
Message filters lost on Mac when updating to 38.7.2
Categories
(Thunderbird :: Filters, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: wss9062, Unassigned)
Details
(Keywords: dataloss)
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:45.0) Gecko/20100101 Firefox/45.0 Build ID: 20160315153207 Steps to reproduce: On Mac, Yosemite, 10.10.5, I updated Thunderbird, unfortunately, to 38.7.2. All filters disappeared. I added back a couple of simple filters, like, if message starts with XYZ, move to IMAP folder PDQ. I then tried to run those filters manually. Actual results: The filters disappeared after the upgrade. Then after adding the back, and running, nothing happens. The messages are not moved at all. Expected results: The messages should have been moved.
No it doesn't. And to be fair I feel a bit stupid. When reentering them I used the From when I should have used To. I think it is working now. I'll check Monday to make sure.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INVALID
I'm going to put it back to Unconfirmed because doing the upgrade did eat my filters. That part is a bug.
Comment 4•8 years ago
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(In reply to wss9062 from comment #3) > I'm going to put it back to Unconfirmed because doing the upgrade did eat my > filters. That part is a bug. Unfortunately, we don't have a way to reproduce that issue. Unless you can reproduce for us
Severity: normal → critical
Flags: needinfo?(wss9062)
Keywords: dataloss
Summary: Message filters not working on Mac in 38.7.2 → Message filters lost on Mac when updating to 38.7.2
Comment 5•7 years ago
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We'd need more information which makes this reprodicble for this to be actionable
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago → 7 years ago
Resolution: --- → INCOMPLETE
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Description
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