126573 - ed.gov - Unable to access FAFSA

Status: VERIFIED WONTFIX

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[Daniel]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.8+) Gecko/20020218
BuildID:    2002021821

The http://fafsa.ed.gov website does not support any versions of Mozilla.
Attempting to fill out the fafsa form results in an error stating browser is
unsupported.  A complete listing of supported browsers can be found at
http://www.fafsa.ed.gov/completebrowser_req.htm

I have emailed them asking for details regarding this issue and will post the
response here.

Reproducible: Always
Steps to Reproduce:
1. go to http://fafsa.ed.gov
2. click on Fill Out a FAFSA
3. Choose any type of Fafsa and continue

Actual Results:  Listing of supported browsers appears

Expected Results:  Ability to fill out fafsa form.

Comment 1

[Bob Clary [:bc] (inactive)]

They certify browsers quarterly and have fairly strict requirements considering
the type of information contained in a FAFSA. I have contacted them but
recommend that you install Netscape 6.2.1 if at all possible.

Comment 2

[Bob Clary [:bc] (inactive)]

Received a reply today. Sorry, according to their certification process, Mozilla
won't be certified. You will have to use Netscape 6.2.1 or another browser. ->
wont fix

Comment 3

[Brant Gurganus]

Verified per instructions at http://mozilla-evangelism.bclary.com/evangelism.html

Comment 4

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg