1280537 - ESET security: Your connection is not secure started with 47.0 windows 10 latest updates 06 15 16

Status: RESOLVED INVALID

(External Software Affecting Firefox :: Other, defect)

Description

[Bob]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506

Steps to reproduce:

installed firefox 47.0 then the latest w10 updates and now experience 
connection not secure

may not be related but starting at the same time many sites just display as lists (words) down the left side (yes even the firefox help sites when I can get to them)


Actual results:

tried to get noscript but end up unable to get to it because of the connection problem.

used internet explorer and had no problem

Comment 1

[Loic]

IMHO, an application is blocking the CSS sheets so you have a minimal rendering for websites. What's your antivirus? Can you check its settings about web protection and SSL filtering.

Comment 2

[Bob]

6 18 2016 (10 am)  requested info:  ESET  smart security 9  -   is the antivirus

also have malware pgms  (anti exploit and anti malware)

 this problem DOES NOT exist  with internet explorer.

Comment 3

[Loic]

Did you check this FAQ about ESET?
http://support.eset.com/kb3126/?viewlocale=en_US

Comment 4

[Bob]

Was on phone with Eset yesterday (6 16 16) and was told it is FIREFOX problem "that pops up from time to time"... and I should try another browser .. does the problem appear there too?  I have  done that and the problem is not there .. so it appears to be a ff item.

Beyond that I have gone into ESET and disabled the SSL  check.

Comment 5

[Loic]

You can try to uninstall FF (only the .exe, not the profiles) and reinstall, sometimes, I guess, the new executable is added correctly to AV.

Comment 6

[Bob]

Okay.. new FF download..uninstalled FF ..reinstalled.. reset ESET back to what it was..
No change... so just went to eset and turned off SSl .. all work as it did before the reinstall.???

guess since the is a work around..this can be closed.  thanks.

Comment 7

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)]

I'm marking this bug as INVALID, as it's antivirus issue and should be disabled in addons - http://www.zdnet.com/article/google-and-mozillas-message-to-av-and-security-firms-stop-trashing-https/