1288652 - Firefox Can not print out in windows 10 - 64 bit

Status: RESOLVED DUPLICATE of bug 1276717

(Core :: Printing: Output, defect)

Description

[Poul-Erik Hansen]

Attachment: Enter A Bug - print via PDFCreator.pdf (This page when enter bug).

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160623154057

Steps to reproduce:

- Print to PDFCreator : result first time : Firefox hang. After reinstall of PDFCreator : 209 blank pages
- Print to real printer (HP laserjet 5m) result : "big number" blank pages.
- Print to MicroSoft build in PDF printer. ressult 100% OK.



Actual results:

First time FireFox hang. After reinstall 61 empty pages.



Expected results:

A single page.


My setup Windows 10 - 64bib home edition, Danish. (Processor I7-4700).
Firefox 47.0.1.

Comment 2

[Loic]

Does it work with a fresh profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

In addition, can you try this workaround, maybe it's related.
https://support.mozilla.org/en-US/kb/pages-appear-tiny-when-i-print-or-print-preview-firefox

Comment 3

[Poul-Erik Hansen]

Both a profile change and a "config to default" helps !

Comment 4

[Bob Owen (:bobowen)]

(In reply to Poul-Erik Hansen from comment #3)
> Both a profile change and a "config to default" helps !

Thanks for reporting this and getting back to us.
Based on this I'll mark this a duplicate of bug 1276717.