129344 - Status changing to NEW when additional comments added.

Status: RESOLVED WORKSFORME

(Bugzilla :: Creating/Changing Bugs, defect)

Description

[JoAnne]

Enter new bug.   Bug is then assigned and accepted.

Now there is more detail available for bug, additional comments are updated, 
but bug's status changes back to NEW.  

Status should not change, only the additional comments were added.  This is 
causing much confusion.

Comment 1

[Dave Miller [:justdave]]

Watch when you're adding those comments...  did any of the "reassign to" radio
buttons get selected?  If these are selected, it will change the status to NEW,
but if the destination assignee is the same as the one it already is, you won't
get a record that they tried to change the assignee.

Comment 2

[Matthew Tuck [:CodeMachine]]

Yes, I can only see this being the case, maybe a browser bug.  No subsequent
reply from the reporter and I would expect an outcry if this was the case, so
resolving WORKSFORME.

Comment 3

[JoAnne]

I've changed my copy of process_bug.cgi in FORM section knob, 

FROM:  /^confirm$/ && CheckonComment( "confirm" ) && do {
        DoConfirm();
        ChangeStatus('NEW');
        last SWITCH;
   
       
TO:  /^confirm$/ && CheckonComment( "confirm" ) && do {
        DoConfirm();
        #ChangeStatus('NEW');
        last SWITCH;

This addresses my in-house problem of changing status to NEW when only 
additional comments are added.