Closed
Bug 1300545
Opened 8 years ago
Closed 8 years ago
After upgrade to version 48.0 Firefox does not start due to IBM Security Trusteer Endpoint Protection Security
Categories
(Toolkit :: Startup and Profile System, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: mathewm882, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:47.0) Gecko/20100101 Firefox/47.0 Build ID: 20160623154057 Steps to reproduce: Start Firefox Version 48.0 under XP Actual results: Nothing. Expected results: Program should start.
Does it start in safe mode? (Run > firefox.exe -safe-mode) With a new profile? (-CreateProfile "profile_name profile_dir")
Flags: needinfo?(mathewm882)
Component: Untriaged → Startup and Profile System
Product: Firefox → Toolkit
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Reporter | |
Comment 2•8 years ago
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(In reply to Loic from comment #1) > Does it start in safe mode? (Run > firefox.exe -safe-mode) > With a new profile? (-CreateProfile "profile_name profile_dir") Does not start with -safe-mode or -CreateProfile.
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Reporter | |
Updated•8 years ago
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Flags: needinfo?(mathewm882)
OS: Unspecified → Windows XP
Hardware: Unspecified → x86
Did you try to uninstall Firefox and reinstall it? (only the exe, not the profiles) https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista
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Comment 4•8 years ago
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(In reply to Loic from comment #3) > Did you try to uninstall Firefox and reinstall it? (only the exe, not the > profiles) > https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp- > vista Yes, have done uninstall, and reinstall of version 47.0.1 works perfectly. Have done it more than once. The update to version 48.0.2 causes the problem. Shall I just wait for the next version ??? My concern is .... there is something in version 48 that is a problem.
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Comment 5•8 years ago
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Rares, I think we need to dive into this a bit more. Could you find somebody to help collect data to pin this down. Possibilities for pinning this down include: process monitor logs, NSPR logs, nightly regression range(s).
Flags: needinfo?(rares.bologa)
Assigning bug to Simona, for further investigations.
Flags: needinfo?(rares.bologa) → needinfo?(simona.marcu)
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Comment 7•8 years ago
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I can't reproduce the issue on my end - tried on 2 different XP machines: - Intel(R) Pentium (R) 4CPU 3.00GHz with SP3 and - AMD Fx (tm-8320) Eight Core Processor 3.52GHz with SP2 I was able to update to the latest Firefox 48 release and to properly use it afterwords. Updated from: - Fx 47 to Fx 48.02 - automatically by using the About:Firefox dialog - Fx 43 to Fx 48.0.2 - automatically by using the About:Firefox dialog - Fx 43-> Fx 44-> Fx 45-> FX 46-> Fx 47-> Fx 47.0.1-> Fx 48-> Fx 48.0.1-> Fx 48.0.2 - manually by re-installing it in the same location. Mathew, did you tried to directly install the latest Firefox 48.0.2 version? Maybe updating from 47.x corrupts your installation. You can download it from here: https://www.mozilla.org/en-US/firefox/new/?scene=2 Are you able to open Firefox by doing this?
Flags: needinfo?(simona.marcu) → needinfo?(mathewm882)
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Comment 9•8 years ago
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Mathew, In addition to what I previously said, I know you mentioned in Comment 4 that you did uninstall and reinstall and that version 47.01 is working properly but, I just want confirm with you weather you also tried to directly install Firefox 48. I'm asking because if the problem does not exist when you directly install Firefox 48 by paving over Firefox 47, then it's clear that the problem relays in the updater and that something is wrong with the update process. If that is the case we can investigate that issue further by looking at the update logs (depending on your answer I'll guide you further on the process). If paving over does not work, then we need to figure out the reason (it might be something related with your environment or profile folder). To proceed in this matter, could you please give us more information about your machine? I would be especially interested in the System Information that you can get by running "dxdiag" from Start->Run. You can either click on "Save All Information" button and attach the .txt file to this bug report, or if you don't feel comfortable with sharing all that info, just copy-paste the System Information section to a comment in this bug. Also, it would be useful to have some information about your Firefox profile that could help us eliminate add-ons and modified preferences as possible culprits. To gather this, please enter "about:support" in the address bar, click on Copy text to clipboard button and paste here the output.
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Comment 10•8 years ago
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(In reply to Simona B [:simonab ] from comment #9) > Mathew, > > In addition to what I previously said, I know you mentioned in Comment 4 > that you did uninstall and reinstall and that version 47.01 is working > properly but, I just want confirm with you weather you also tried to > directly install Firefox 48. I'm asking because if the problem does not > exist when you directly install Firefox 48 by paving over Firefox 47, then > it's clear that the problem relays in the updater and that something is > wrong with the update process. If that is the case we can investigate that > issue further by looking at the update logs (depending on your answer I'll > guide you further on the process). > > If paving over does not work, then we need to figure out the reason (it > might be something related with your environment or profile folder). To > proceed in this matter, could you please give us more information about your > machine? I would be especially interested in the System Information that > you can get by running "dxdiag" from Start->Run. You can either click on > "Save All Information" button and attach the .txt file to this bug report, > or if you don't feel comfortable with sharing all that info, just copy-paste > the System Information section to a comment in this bug. Also, it would be > useful to have some information about your Firefox profile that could help > us eliminate add-ons and modified preferences as possible culprits. To > gather this, please enter "about:support" in the address bar, click on Copy > text to clipboard button and paste here the output. Direct install of Version 48 does not work. Same. ------------------ System Information ------------------ Time of this report: 9/8/2016, 13:53:19 Machine name: EPS Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421) Language: English (Regional Setting: English) System Manufacturer: GBT___ System Model: AWRDACPI BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs) Memory: 3072MB RAM Page File: 1069MB used, 4911MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce 210 Manufacturer: NVIDIA Chip type: GeForce 210 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0A65&SUBSYS_35251458&REV_A2 Display Memory: 1024.0 MB Current Mode: 1280 x 720 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0013.1090 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 12/29/2012 18:31:26, 4154752 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 12/29/2012 18:31:26, 10686200 bytes Device Identifier: {D7B71E3E-4925-11CF-AA73-281503C2CB35} Vendor ID: 0x10DE Device ID: 0x0A65 SubSys ID: 0x35251458 Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: HD Audio rear output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_434D&DEV_4980&SUBSYS_00010083&REV_0900 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: HdAudio.sys Driver Version: 5.10.0000.5010 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/17/2004 15:10:40, 113664 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run --------------------- Sound Capture Devices --------------------- Description: HD Audio rear input Default Sound Capture: Yes Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 5.10.0000.5010 (English) Driver Attributes: Final Retail Date and Size: 3/17/2004 15:10:40, 113664 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: HD Audio digital in Default Sound Capture: No Default Voice Capture: Yes Driver Name: HdAudio.sys Driver Version: 5.10.0000.5010 (English) Driver Attributes: Final Retail Date and Size: 3/17/2004 15:10:40, 113664 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: HD Audio front mic Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 5.10.0000.5010 (English) Driver Attributes: Final Retail Date and Size: 3/17/2004 15:10:40, 113664 bytes Cap Flags: 0x0 Format Flags: 0x0 ----------- DirectMusic ----------- DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: American Power Conversion USB UPS Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x051D, 0x0002 FF Driver: n/a Device Name: WD HID Interface Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1058, 0x1102 FF Driver: n/a Poll w/ Interrupt: No Registry: OK ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x265A | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 4/13/2008 20:45:37, 59520 bytes | Driver: usbd.sys, 8/9/2013 02:55:06, 5376 bytes | +-+ USB Human Interface Device | | Vendor/Product ID: 0x045E, 0x078C | | Location: USB Keyboard | | Matching Device ID: usb\class_03&subclass_01 | | Service: HidUsb | | Driver: hidusb.sys, 4/13/2008 20:45:27, 10368 bytes | | Driver: hidclass.sys, 4/13/2008 20:45:26, 36864 bytes | | Driver: hidparse.sys, 7/3/2013 04:12:52, 25088 bytes | | Driver: hid.dll, 4/14/2008 02:11:54, 20992 bytes | | | +-+ HID Keyboard Device | | | Vendor/Product ID: 0x045E, 0x078C | | | Matching Device ID: hid_device_system_keyboard | | | Service: kbdhid | | | Driver: kbdhid.sys, 4/13/2008 20:39:48, 14592 bytes | | | Driver: kbdclass.sys, 4/13/2008 20:39:47, 24576 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 4/14/2008 02:13:20, 40840 bytes | Driver: kbdclass.sys, 4/13/2008 20:39:47, 24576 bytes | + Microsoft USB Wheel Mouse Optical (IntelliPoint) | Vendor/Product ID: 0x045E, 0x0040 | Matching Device ID: hid\vid_045e&pid_0040 | Upper Filters: IPFilter | Service: mouhid | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes | Driver: mouclass.sys, 4/13/2008 20:39:47, 23040 bytes | Driver: ipfilter.sys, 4/11/2002 11:47:52, 11136 bytes | Driver: msmscoin.dll, 4/11/2002 11:47:52, 49152 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 4/14/2008 02:13:20, 40840 bytes | Driver: mouclass.sys, 4/13/2008 20:39:47, 23040 bytes ---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.6311) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512) DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK ------------------- DirectPlay Adapters ------------------- DirectPlay8 Serial Service Provider: COM1 DirectPlay8 TCP/IP Service Provider: Local Area Connection 9 - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 24.2 GB Total Space: 57.0 GB File System: NTFS Model: ST3120026AS Drive: D: Free Space: 17.1 GB Total Space: 57.5 GB File System: NTFS Model: ST3120026AS Drive: G: Free Space: 206.0 GB Total Space: 953.8 GB File System: NTFS Model: WD Elements 10A8 USB Device Drive: L: Free Space: 208.4 GB Total Space: 1907.7 GB File System: NTFS Model: WD My Book USB Device Drive: E: Model: HL-DT-ST DVD-RAM GH22NS30 Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 20:40:46, 62976 bytes -------------- System Devices -------------- Name: Intel(R) 82801FB/FBM SMBus Controller - 266A Device ID: PCI\VEN_8086&DEV_266A&SUBSYS_266A1458&REV_03\3&13C0B0C5&0&FB Driver: n/a Name: Microsoft UAA Bus Driver for High Definition Audio Device ID: PCI\VEN_8086&DEV_2668&SUBSYS_A0051458&REV_03\3&13C0B0C5&0&D8 Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 18:36:05, 144384 bytes Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2664 Device ID: PCI\VEN_8086&DEV_2664&SUBSYS_00000000&REV_03\3&13C0B0C5&0&E2 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2660 Device ID: PCI\VEN_8086&DEV_2660&SUBSYS_00000000&REV_03\3&13C0B0C5&0&E0 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes Name: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_50061458&REV_03\3&13C0B0C5&0&EF Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5778 (English), 3/18/2009 13:02:23, 30336 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 02:11:54, 7168 bytes Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265B Device ID: PCI\VEN_8086&DEV_265B&SUBSYS_265A1458&REV_03\3&13C0B0C5&0&EB Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265A Device ID: PCI\VEN_8086&DEV_265A&SUBSYS_265A1458&REV_03\3&13C0B0C5&0&EA Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2659 Device ID: PCI\VEN_8086&DEV_2659&SUBSYS_26591458&REV_03\3&13C0B0C5&0&E9 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2658 Device ID: PCI\VEN_8086&DEV_2658&SUBSYS_26581458&REV_03\3&13C0B0C5&0&E8 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Name: Intel(R) 82801FB Ultra ATA Storage Controllers - 2651 Device ID: PCI\VEN_8086&DEV_2651&SUBSYS_26511458&REV_03\3&13C0B0C5&0&FA Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 13:51:52, 3328 bytes Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 20:40:29, 24960 bytes Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 20:40:30, 96512 bytes Name: Intel(R) 82801FB LPC Interface Controller - 2640 Device ID: PCI\VEN_8086&DEV_2640&SUBSYS_00000000&REV_03\3&13C0B0C5&0&F8 Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:41, 37248 bytes Name: Intel(R) 915G/P/GV/GL/PL/910GE/GL PCI Express Root Port - 2581 Device ID: PCI\VEN_8086&DEV_2581&SUBSYS_00000000&REV_04\3&13C0B0C5&0&08 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes Name: Intel(R) 915G/P/GV/GL/PL/910GE/GL Processor to I/O Controller - 2580 Device ID: PCI\VEN_8086&DEV_2580&SUBSYS_00000000&REV_04\3&13C0B0C5&0&00 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_D3\3&13C0B0C5&0&F0 Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes Name: Broadcom NetLink (TM) Gigabit Ethernet Device ID: PCI\VEN_14E4&DEV_169D&SUBSYS_E0001458&REV_11\4&F9C1654&0&00E2 Driver: n/a Name: VIA USB Enhanced Host Controller Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_31041106&REV_65\4&10A6A55&0&02F0 Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5778 (English), 3/18/2009 13:02:23, 30336 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 02:11:54, 7168 bytes Name: VIA Rev 5 or later USB Universal Host Controller Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_62\4&10A6A55&0&01F0 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Name: VIA Rev 5 or later USB Universal Host Controller Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_62\4&10A6A55&0&00F0 Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes Name: Microsoft UAA Bus Driver for High Definition Audio Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_35251458&REV_A1\4&367BEAB0&0&0108 Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 18:36:05, 144384 bytes Name: NVIDIA GeForce 210 Device ID: PCI\VEN_10DE&DEV_0A65&SUBSYS_35251458&REV_A2\4&367BEAB0&0&0008 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 182272 bytes Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 12/29/2012 18:31:26, 1074440 bytes Driver: C:\Program Files\NVIDIA Corporation\CPLInstallerCache\NvCplSetupInt.exe, 1.00.0001.0000 (English), 12/29/2012 18:31:26, 77906048 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 12/29/2012 18:31:26, 21892 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 12/29/2012 18:31:26, 65536 bytes Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 10686200 bytes Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 4154752 bytes Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 2448384 bytes Driver: C:\WINDOWS\system32\nvcompiler.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 17551360 bytes Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 7716864 bytes Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 1985976 bytes Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 2725304 bytes Driver: C:\WINDOWS\system32\nvdata.data, 12/29/2012 18:31:26, 2284064 bytes Driver: C:\WINDOWS\system32\nvinfo.pb, 12/29/2012 18:31:26, 16032 bytes Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 19570688 bytes Driver: C:\WINDOWS\system32\nvopencl.dll, 6.14.0013.1090 (English), 12/29/2012 18:31:26, 6066176 bytes Driver: C:\WINDOWS\system32\nvdispco32.dll, 2.00.0029.0004 (English), 12/29/2012 18:31:26, 1017272 bytes Driver: C:\WINDOWS\system32\nvdispgenco32.dll, 2.00.0015.0002 (English), 12/29/2012 18:31:26, 889784 bytes ------------------ DirectX Components ------------------ ddraw.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:51 279552 bytes ddrawex.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:51 27136 bytes dxapi.sys: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 10496 bytes d3d8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:51 1179648 bytes d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:51 8192 bytes d3d9.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:51 1689088 bytes d3dim.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 436224 bytes d3dim700.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:51 824320 bytes d3dramp.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 590336 bytes d3drm.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 350208 bytes d3dxof.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 47616 bytes d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 34816 bytes dplay.dll: 5.00.2134.0001 English Final Retail 8/23/2001 14:00:00 33040 bytes dplayx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 229888 bytes dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 23552 bytes dpwsock.dll: 5.00.2134.0001 English Final Retail 8/23/2001 14:00:00 42768 bytes dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 57344 bytes dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:17 29696 bytes dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:17 17920 bytes dpnet.dll: 5.03.2600.6311 English Final Retail 11/2/2012 04:02:42 375296 bytes dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:09:20 3072 bytes dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:09:19 3072 bytes dpvoice.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 212480 bytes dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:18 83456 bytes dpvvox.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 116736 bytes dpvacm.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 21504 bytes dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 35328 bytes dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 60928 bytes dpserial.dll: 5.00.2134.0001 English Final Retail 8/23/2001 14:00:00 53520 bytes dinput.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 158720 bytes dinput8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 181760 bytes dimap.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 44032 bytes diactfrm.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 394240 bytes joy.cpl: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:41 68608 bytes gcdef.dll: 5.01.2600.0000 English Final Retail 8/23/2001 14:00:00 76800 bytes pid.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:02 35328 bytes dsound.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 367616 bytes dsound3d.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 1293824 bytes dswave.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 19456 bytes dsdmo.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 181248 bytes dsdmoprp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 71680 bytes dmusic.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 104448 bytes dmband.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 28672 bytes dmcompos.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 61440 bytes dmime.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 181248 bytes dmloader.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 35840 bytes dmstyle.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 105984 bytes dmsynth.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 103424 bytes dmscript.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 82432 bytes dx7vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 619008 bytes dx8vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 1227264 bytes dxdiagn.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:52 2113536 bytes mfc40.dll: 4.01.0000.6151 English Beta Retail 9/18/2010 08:53:25 954368 bytes mfc42.dll: 6.02.8081.0000 English Final Retail 2/8/2011 15:33:55 978944 bytes wsock32.dll: 5.01.2600.5512 English Final Retail 4/14/2008 02:12:10 22528 bytes amstream.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:11:49 70656 bytes devenum.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:11:51 59904 bytes dxmasf.dll: 6.04.0009.1133 English Final Retail 4/14/2008 02:11:52 498742 bytes mciqtz32.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:11:56 35328 bytes mpg2splt.ax: 6.05.2600.6333 English Final Retail 1/2/2013 08:49:10 148992 bytes msdmo.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:11:59 14336 bytes encapi.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:53 20480 bytes qasf.dll: 11.00.5721.5145 English Final Retail 10/18/2006 21:47:18 211456 bytes qcap.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:03 192512 bytes qdv.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:03 279040 bytes qdvd.dll: 6.05.2600.6169 English Final Retail 11/3/2011 17:28:36 386048 bytes qedit.dll: 6.05.2600.6512 English Final Retail 2/5/2014 10:55:04 562688 bytes qedwipes.dll: 6.05.2600.5512 English Final Retail 4/13/2008 19:21:32 733696 bytes quartz.dll: 6.05.2600.6333 English Final Retail 1/2/2013 08:49:10 1292288 bytes strmdll.dll: 4.01.0000.3938 English Final Retail 8/26/2009 10:00:21 247326 bytes iac25_32.ax: 2.00.0005.0053 English Final Retail 4/14/2008 02:12:42 199680 bytes ir41_32.ax: 4.51.0016.0003 English Final Retail 4/14/2008 02:12:42 848384 bytes ir41_qc.dll: 4.30.0062.0002 English Final Retail 4/14/2008 02:11:55 120320 bytes ir41_qcx.dll: 4.30.0064.0001 English Final Retail 4/14/2008 02:11:55 338432 bytes ir50_32.dll: 5.2562.0015.0055 English Final Retail 4/14/2008 02:11:55 755200 bytes ir50_qc.dll: 5.00.0063.0048 English Final Retail 4/14/2008 02:11:55 200192 bytes ir50_qcx.dll: 5.00.0064.0048 English Final Retail 4/14/2008 02:11:55 183808 bytes ivfsrc.ax: 5.10.0002.0051 English Final Retail 4/14/2008 02:12:42 154624 bytes mswebdvd.dll: 6.05.2600.5857 English Final Retail 8/5/2009 11:01:48 204800 bytes ks.sys: 5.03.2600.5512 English Final Retail 4/13/2008 21:16:36 141056 bytes ksproxy.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 129536 bytes ksuser.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:11:56 4096 bytes stream.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:45:16 49408 bytes mspclock.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:39:50 5376 bytes mspqm.sys: 5.01.2600.5512 English Final Retail 4/13/2008 20:39:51 4992 bytes mskssrv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:39:52 7552 bytes swenum.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:39:53 4352 bytes mstee.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:39:50 5504 bytes bdaplgin.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 18432 bytes bdasup.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:21 11776 bytes msdvbnp.ax: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:42 56832 bytes psisdecd.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:03 363520 bytes psisrndr.ax: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:42 33280 bytes ipsink.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 16384 bytes mpeg2data.ax: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:42 118272 bytes ndisip.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:22 10880 bytes mpe.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:22 15232 bytes streamip.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:21 15232 bytes msvidctl.dll: 6.05.2600.5512 English Final Retail 4/14/2008 02:12:01 1428992 bytes slip.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:23 11136 bytes nabtsfec.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:25 85248 bytes ccdecode.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:23 17024 bytes vbisurf.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 30208 bytes msyuv.dll: 5.03.2600.5908 English Final Retail 11/27/2009 19:11:44 17920 bytes kstvtune.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 61952 bytes ksxbar.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 43008 bytes kswdmcap.ax: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:42 91136 bytes vfwwdm32.dll: 5.01.2600.5512 English Final Retail 4/14/2008 02:12:08 53760 bytes wstcodec.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:24 19200 bytes wstdecod.dll: 5.03.2600.5512 English Final Retail 4/14/2008 02:12:10 50688 bytes msdv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 20:46:09 51200 bytes ------------------ DirectShow Filters ------------------ WDM Streaming VBI Codecs: NABTS/FEC VBI Codec,0x00200000,2,1,,5.03.2600.5512 CC Decoder,0x00200000,2,1,,5.03.2600.5512 WST Codec,0x00200000,1,1,,5.03.2600.5512 DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMA Voice Decoder DMO,0x00600800,1,1,, WMVideo Advanced Decoder DMO,0x00800001,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00800001,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000 Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.6333 Nero Scene Detector 2,0x00200000,2,0,NeSceneDetector.ax,3.02.0000.0030 CyberLink DVD Navigator,0x00600000,0,3,CLNAVX.ax,5.00.0000.0905 DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.5512 Nero Digital Audio Decoder,0x00600000,1,1,NeAudio.ax,3.02.0000.0030 Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.6333 LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.51.0003.0000 WM ASF Reader,0x00400000,0,0,qasf.dll,11.00.5721.5145 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.5721.5145 AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.6333 WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.6333 DV V/A Source Filter,0x00400000,0,1,, Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055 Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.6333 WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 StreamBufferSink,0x00200000,0,0,sbe.dll, WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Nero Resize,0x00200000,1,1,NeResize.ax,3.02.0000.0030 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.6333 Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055 WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000 Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000.4487 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.6333 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.6333 MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.06.0000.0052 Nero Audio Stream Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0030 DV V/A ACM Source Filter,0x00400000,0,1,, MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.6333 CyberLink Audio Effect,0x00200000,1,1,claudfx.ax,5.00.0000.0901 ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000 Nero Digital AVC Audio Encoder,0x00200000,1,2,NeNDAud.ax,3.02.0000.0030 Nero Digital AVC File Writer,0x00200000,1,0,NeNDMux.ax,3.02.0000.0030 Nero Digital AVC Null Renderer,0x00200000,1,0,NeNDMux.ax,3.02.0000.0030 Nero Digital AVC Muxer,0x00200000,2,1,NeNDMux.ax,3.02.0000.0030 Nero Digital AVC Video Enc,0x00200000,1,2,, DV Video Source Filter,0x00400000,0,1,, Nero QuickTime(tm) Video Decoder,0x00400000,1,1,NeQTDec.ax,3.02.0000.0030 CyberLink Line21 Decoder Filter,0x00200000,0,2,CLLine21.ax,4.00.0000.3030 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.6333 ROXIO MPEG Partition Filter,0x00600000,1,1,, MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.6333 _ VSO Preview Filter,0x00200000,0,1,VsoVprev.ax,3.00.0000.0036 File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,11.00.5721.5145 Nero Digital AVC Subpicture Enc,0x00200000,1,0,NeNDMux.ax,3.02.0000.0030 Nero Format Converter,0x00200000,1,1,NeroFormatConv.ax,3.02.0000.0030 Roxio MPEG2 Muxer,0x00200000,2,1,, WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000 DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.5512 Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 ROXIO SubPicture Encoder,0x00200000,1,1,, Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll, Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000 Nero Photo Source,0x00200000,0,1,NePhotoSource.ax,3.02.0000.0030 CyberLink AudioCD Filter,0x00600000,0,1,CLAudioCD.ax,5.00.0000.0905 WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Nero Video Analyzer,0x00200000,2,0,NeVideoAnalyzer.ax,3.02.0000.0030 Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Nero ES Video Reader,0x00600000,0,1,NDParser.ax,3.02.0000.0030 Nero Audio CD Filter,0x00200000,0,1,NeAudCD.ax,3.02.0000.0030 Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASX file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145 NSC file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 Roxio MPEG2 Video Encoder,0x00200000,1,1,, ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.6333 Windows Media source filter,0x00600000,0,2,wmpasf.dll,11.00.5721.5145 Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.6333 Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Nero DVD Navigator,0x00600000,0,4,NeDVD.ax,3.02.0000.0030 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll, Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.6169 Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.6333 WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.5512 Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.6333 Nero Audio Sample Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0030 Nero Vcd Navigator,0x00600000,0,2,NeVcd.ax,3.02.0000.0030 Nero Audio Processor,0x00200000,1,1,NeAudioConv.ax,3.02.0000.0030 WM ASF Writer,0x00400000,0,0,qasf.dll,11.00.5721.5145 WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 ROXIO MPEG Writer,0x00200000,1,0,, UleadCGMSCaptureDump,0x00200000,1,0,, Nero Mpeg2 Encoder,0x00200000,2,1,NeVCR.ax,3.02.0000.0030 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.2600.5512 Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000.4504 Nero Video Stream Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0030 File writer,0x00200000,1,0,qcap.dll,6.05.2600.5512 Nero PS Muxer,0x00200000,1,1,NePSMuxer.ax,3.02.0000.0030 Nero AAC Parser,0x00400000,1,1,NeAudio.ax,3.02.0000.0030 WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4026.0000 DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.2600.6169 CyberLink Audio Decoder,0x00601000,1,1,CLAUD.ax,5.00.0000.0826 CyberLink Video/SP Decoder,0x00600000,2,3,CLVSD.ax,5.00.0000.0905 CyberLink TimeStretch Filter,0x00200000,1,1,CLAuTS.ax,1.00.0000.0704 Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.2600.6169 Nero Splitter,0x00600000,1,3,NeSplitter.ax,3.02.0000.0030 AVI Draw,0x00600064,9,1,quartz.dll,6.05.2600.6333 .RAM file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145 Nero File Source / Splitter,0x00600000,0,3,NeFSource.ax,3.02.0000.0030 WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.2600.6333 DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.2600.5512 Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053 Roxio MPEG1 Muxer,0x00200000,2,1,, Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,11.00.5721.5145 LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.51.0003.0000 ASF DIB Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASF ACM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASF ICM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASF URL Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145 9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000 Nero Video Processor,0x00200000,1,1,NeroVideoProc.ax,3.02.0000.0030 Nero Video Decoder,0x00600000,2,2,NeVideo.ax,3.02.0000.0030 Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.6512 Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.6512 Roxio MPEG2 Video Decoder,0x00640000,1,1,, WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000 MPEG-2 Sections and Tables,0x005fffff,1,0,mpeg2data.ax, IVF source filter,0x00600000,0,1,ivfsrc.ax,5.10.0002.0051 WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Nero Audio CD Navigator,0x00200000,0,1,NeAudCD.ax,3.02.0000.0030 StreamBufferSource,0x00200000,0,0,sbe.dll, Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.6169 Nero Scene Detector,0x00200000,1,0,NeSceneDetector.ax,3.02.0000.0030 AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.6333 ULead MPEG Splitter,0x00400000,1,2,, ULead MPEG Audio Decoder,0x00400000,1,1,, ULead MPEG Video Decoder,0x00400000,1,1,, ULead MPEG Encoder,0x00200000,2,1,, Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Roxio MPEG1 Video Encoder,0x00200000,1,1,, AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.6333 QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.6333 Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.6333 MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.6333 Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.6333 Lyric Parser,0x00400000,1,1,quartz.dll,6.05.2600.6333 File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.6333 XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145 Nero File Source,0x00200000,0,1,NeFileSrc.ax,3.02.0000.0030 Nero QuickTime(tm) Audio Decoder,0x00400000,1,1,NeQTDec.ax,3.02.0000.0030 Nero File Source (Async.),0x00400000,0,1,NeFileSourceAsync.ax,3.02.0000.0030 Nero DVD Decoder,0x00600000,2,2,NeVideo.ax,3.02.0000.0030 Roxio MPEG2 Demuxer,0x00800000,1,2,, Nero Digital Parser,0x00600000,0,3,NDParser.ax,3.02.0000.0030 AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.6333 File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.6333 File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.6333 WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Roxio MPEG1 Audio Encoder ,0x00200000,1,1,, LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.51.0003.0000 Nero Frame Capture,0x00200000,1,1,NeCapture.ax,3.02.0000.0030 LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.51.0003.0000 WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Nero Video Sample Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0030 Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000 Windows Media Pad VU Data Grabber,0x00600000,1,0,wmmfilt.dll,1.01.2427.0001 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512 Nero DV Splitter,0x00200000,1,2,NeDVSplitter.ax,3.02.0000.0030 BDA MPEG2 Transport Information Filter,0x00200000,1,0,psisrndr.ax,6.05.2600.5512 QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.6333 ShotBoundaryDet,0x00200000,1,1,wmmfilt.dll,1.01.2427.0001 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.6333 Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003 Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.2600.5512 WDM Streaming Data Transforms: Microsoft Kernel Acoustic Echo Canceller,0x00200000,2,2,,5.03.2600.5512 Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.2600.5512 Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.2600.5512 Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.2600.5512 Video Compressors: WMVideo Encoder DMO,0x00600800,1,1,, WMVideo8 Encoder DMO,0x00600800,1,1,, MSScreen encoder DMO,0x00600800,1,1,, WMVideo9 Encoder DMO,0x00600800,1,1,, MSScreen 9 encoder DMO,0x00600800,1,1,, DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512 Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.6333 Nero Digital AVC Video Enc,0x00200000,1,2,NeNDVid.ax,3.02.0000.0030 Roxio MPEG1 Video Encoder,0x00200000,1,1,, Roxio MPEG2 Video Encoder,0x00200000,1,1,, Autodesk RLE Compressor,0x00200000,1,1,qcap.dll,6.05.2600.5512 Autodesk FLC Compressor,0x00200000,1,1,qcap.dll,6.05.2600.5512 Autodesk FLI Compressor,0x00200000,1,1,qcap.dll,6.05.2600.5512 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512 Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512 Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.5512 Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.5512 Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.5512 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.5512 Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512 Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512 Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.5512 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.5512 Audio Compressors: WMA Voice Encoder DMO,0x00600800,1,1,, WM Speech Encoder DMO,0x00600800,1,1,, WMAudio Encoder DMO,0x00600800,1,1,, IAC2,0x00200000,1,1,quartz.dll,6.05.2600.6333 IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.6333 PCM,0x00200000,1,1,quartz.dll,6.05.2600.6333 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.6333 ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.6333 DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600.6333 Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.6333 Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.6333 GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.6333 Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.6333 CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.6333 CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.6333 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.6333 Audio Capture Sources: HD Audio rear input,0x00200000,0,0,qcap.dll,6.05.2600.5512 HD Audio digital in,0x00200000,0,0,qcap.dll,6.05.2600.5512 HD Audio front mic,0x00200000,0,0,qcap.dll,6.05.2600.5512 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.6333 Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.2600.6333 WDM Streaming Capture Devices: HD Audio digital in,0x00200000,1,1,,5.03.2600.5512 HD Audio front mic,0x00200000,1,1,,5.03.2600.5512 HD Audio rear input,0x00200000,1,1,,5.03.2600.5512 ,0x00000000,0,0,, WDM Streaming Rendering Devices: ,0x00000000,0,0,, ,0x00000000,0,0,, ,0x00000000,0,0,, HD Audio rear output,0x00200000,2,1,,5.03.2600.5512 BDA Rendering Filters: BDA IP Sink,0x00200000,1,1,,5.03.2600.5512 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.2600.5512 Microsoft DVBC Network Provider,0x00200000,0,1,msdvbnp.ax, Microsoft DVBS Network Provider,0x00200000,0,1,msdvbnp.ax,6.05.2600.5512 Microsoft DVBT Network Provider,0x00200000,0,1,msdvbnp.ax, BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,1,0,psisrndr.ax,6.05.2600.5512 MPEG-2 Sections and Tables,0x00600000,1,0,mpeg2data.ax, WDM Streaming Mixer Devices: Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,, BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,0,encdec.dll, Encrypt/Tag,0x00200000,0,0,encdec.dll, XDS Codec,0x00200000,0,0,encdec.dll, WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.2600.5512 Audio Renderers: HD Audio rear output,0x00200000,1,0,quartz.dll,6.05.2600.6333 CyberLink Audio Renderer,0x00200000,1,0,CLADR.ax,5.00.0000.0807 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.6333 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.6333 DirectSound: HD Audio rear output,0x00200000,1,0,quartz.dll,6.05.2600.6333 WDM Streaming System Devices: HD Audio digital in,0x00200000,1,1,,5.03.2600.5512 HD Audio front mic,0x00200000,1,1,,5.03.2600.5512 HD Audio rear input,0x00200000,3,1,,5.03.2600.5512 HD Audio rear output,0x00200000,3,1,,5.03.2600.5512 BDA Receiver Components: BDA Slip De-Framer,0x00600000,1,1,,5.03.2600.5512 Application Basics ------------------ Name: Firefox Version: 47.0.1 Build ID: 20160623154057 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 5.1; rv:47.0) Gecko/20100101 Firefox/47.0 OS: Windows_NT 5.1 x86 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Firefox Hello Version: 1.3.2 Enabled: true ID: loop@mozilla.org Name: Firefox Hotfix Version: 20160826.01 Enabled: true ID: firefox-hotfix@mozilla.org Name: Multi-process staged rollout Version: 1.0 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.2 Enabled: true ID: firefox@getpocket.com Graphics -------- Adapter Description: NVIDIA GeForce 210 Adapter Drivers: nv4_disp Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0a65 DirectWrite Enabled: false (0.0.0.0) Driver Date: 12-29-2012 Driver Version: 6.14.13.1090 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 9 (OMTC) Subsys ID: 35251458 Supports Hardware H264 Decoding: No; Failed to create H264 decoder Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D9 vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo 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font.internaluseonly.changed: true font.size.variable.x-western: 17 gfx.crash-guard.d3d11layers.appVersion: 47.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0a65 gfx.crash-guard.d3d11layers.driverVersion: 6.14.13.1090 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x00fc gfx.driver-init.driverVersion: 6.0.8.5 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: false gfx.driver-init.status: 2 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1473165288 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160623154057 media.gmp-manager.lastCheck: 1473333817 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: true media.webrtc.debug.aec_log_dir: C:\DOCUME~1\Michael\LOCALS~1\Temp media.webrtc.debug.log_file: C:\DOCUME~1\Michael\LOCALS~1\Temp\WebRTC.log network.auth.allow-subresource-auth: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1473137514 places.history.expiration.transient_current_max_pages: 80518 plugin.disable_full_page_plugin_for_types: plugin.importedState: true plugin.state.npcontentblocker: 2 plugin.state.nponlinebanking: 2 plugin.state.npvkplugin: 2 print.printer_OKI_C3100.print_bgcolor: false print.printer_OKI_C3100.print_bgimages: false print.printer_OKI_C3100.print_colorspace: print.printer_OKI_C3100.print_command: print.printer_OKI_C3100.print_downloadfonts: false print.printer_OKI_C3100.print_duplex: 139314640 print.printer_OKI_C3100.print_edge_bottom: 0 print.printer_OKI_C3100.print_edge_left: 0 print.printer_OKI_C3100.print_edge_right: 0 print.printer_OKI_C3100.print_edge_top: 0 print.printer_OKI_C3100.print_evenpages: true print.printer_OKI_C3100.print_footercenter: print.printer_OKI_C3100.print_footerleft: &PT print.printer_OKI_C3100.print_footerright: &D print.printer_OKI_C3100.print_headercenter: print.printer_OKI_C3100.print_headerleft: &T print.printer_OKI_C3100.print_headerright: &U print.printer_OKI_C3100.print_in_color: true print.printer_OKI_C3100.print_margin_bottom: 0.5 print.printer_OKI_C3100.print_margin_left: 0.5 print.printer_OKI_C3100.print_margin_right: 0.5 print.printer_OKI_C3100.print_margin_top: 0.5 print.printer_OKI_C3100.print_oddpages: true print.printer_OKI_C3100.print_orientation: 0 print.printer_OKI_C3100.print_page_delay: 50 print.printer_OKI_C3100.print_paper_data: 9 print.printer_OKI_C3100.print_paper_height: -1.00 print.printer_OKI_C3100.print_paper_name: print.printer_OKI_C3100.print_paper_size_type: 0 print.printer_OKI_C3100.print_paper_size_unit: 1 print.printer_OKI_C3100.print_paper_width: -1.00 print.printer_OKI_C3100.print_plex_name: print.printer_OKI_C3100.print_resolution: 600 print.printer_OKI_C3100.print_resolution_name: print.printer_OKI_C3100.print_reversed: false print.printer_OKI_C3100.print_scaling: 1.00 print.printer_OKI_C3100.print_shrink_to_fit: true print.printer_OKI_C3100.print_to_file: false print.printer_OKI_C3100.print_unwriteable_margin_bottom: 0 print.printer_OKI_C3100.print_unwriteable_margin_left: 0 print.printer_OKI_C3100.print_unwriteable_margin_right: 0 print.printer_OKI_C3100.print_unwriteable_margin_top: 0 print.printer_PaperPort_Black_&_White_Image.print_bgcolor: false print.printer_PaperPort_Black_&_White_Image.print_bgimages: false print.printer_PaperPort_Black_&_White_Image.print_colorspace: print.printer_PaperPort_Black_&_White_Image.print_command: print.printer_PaperPort_Black_&_White_Image.print_downloadfonts: false print.printer_PaperPort_Black_&_White_Image.print_duplex: 139314640 print.printer_PaperPort_Black_&_White_Image.print_edge_bottom: 0 print.printer_PaperPort_Black_&_White_Image.print_edge_left: 0 print.printer_PaperPort_Black_&_White_Image.print_edge_right: 0 print.printer_PaperPort_Black_&_White_Image.print_edge_top: 0 print.printer_PaperPort_Black_&_White_Image.print_evenpages: true print.printer_PaperPort_Black_&_White_Image.print_footercenter: print.printer_PaperPort_Black_&_White_Image.print_footerleft: &PT print.printer_PaperPort_Black_&_White_Image.print_footerright: &D print.printer_PaperPort_Black_&_White_Image.print_headercenter: print.printer_PaperPort_Black_&_White_Image.print_headerleft: &T print.printer_PaperPort_Black_&_White_Image.print_headerright: &U print.printer_PaperPort_Black_&_White_Image.print_in_color: true print.printer_PaperPort_Black_&_White_Image.print_margin_bottom: 0.5 print.printer_PaperPort_Black_&_White_Image.print_margin_left: 0.5 print.printer_PaperPort_Black_&_White_Image.print_margin_right: 0.5 print.printer_PaperPort_Black_&_White_Image.print_margin_top: 0.5 print.printer_PaperPort_Black_&_White_Image.print_oddpages: true print.printer_PaperPort_Black_&_White_Image.print_orientation: 0 print.printer_PaperPort_Black_&_White_Image.print_page_delay: 50 print.printer_PaperPort_Black_&_White_Image.print_paper_data: 9 print.printer_PaperPort_Black_&_White_Image.print_paper_height: 297.00 print.printer_PaperPort_Black_&_White_Image.print_paper_name: print.printer_PaperPort_Black_&_White_Image.print_paper_size_type: 0 print.printer_PaperPort_Black_&_White_Image.print_paper_size_unit: 1 print.printer_PaperPort_Black_&_White_Image.print_paper_width: 210.00 print.printer_PaperPort_Black_&_White_Image.print_plex_name: print.printer_PaperPort_Black_&_White_Image.print_resolution: 300 print.printer_PaperPort_Black_&_White_Image.print_resolution_name: print.printer_PaperPort_Black_&_White_Image.print_reversed: false print.printer_PaperPort_Black_&_White_Image.print_scaling: 1.00 print.printer_PaperPort_Black_&_White_Image.print_shrink_to_fit: true print.printer_PaperPort_Black_&_White_Image.print_to_file: false print.printer_PaperPort_Black_&_White_Image.print_unwriteable_margin_bottom: 0 print.printer_PaperPort_Black_&_White_Image.print_unwriteable_margin_left: 0 print.printer_PaperPort_Black_&_White_Image.print_unwriteable_margin_right: 0 print.printer_PaperPort_Black_&_White_Image.print_unwriteable_margin_top: 0 print.printer_PaperPort_Color_Image.print_bgcolor: false print.printer_PaperPort_Color_Image.print_bgimages: false print.printer_PaperPort_Color_Image.print_colorspace: print.printer_PaperPort_Color_Image.print_command: print.printer_PaperPort_Color_Image.print_downloadfonts: false print.printer_PaperPort_Color_Image.print_duplex: 139314640 print.printer_PaperPort_Color_Image.print_edge_bottom: 0 print.printer_PaperPort_Color_Image.print_edge_left: 0 print.printer_PaperPort_Color_Image.print_edge_right: 0 print.printer_PaperPort_Color_Image.print_edge_top: 0 print.printer_PaperPort_Color_Image.print_evenpages: true print.printer_PaperPort_Color_Image.print_footercenter: print.printer_PaperPort_Color_Image.print_footerleft: &PT print.printer_PaperPort_Color_Image.print_footerright: &D print.printer_PaperPort_Color_Image.print_headercenter: print.printer_PaperPort_Color_Image.print_headerleft: &T print.printer_PaperPort_Color_Image.print_headerright: &U print.printer_PaperPort_Color_Image.print_in_color: true print.printer_PaperPort_Color_Image.print_margin_bottom: 0.5 print.printer_PaperPort_Color_Image.print_margin_left: 0.5 print.printer_PaperPort_Color_Image.print_margin_right: 0.5 print.printer_PaperPort_Color_Image.print_margin_top: 0.5 print.printer_PaperPort_Color_Image.print_oddpages: true print.printer_PaperPort_Color_Image.print_orientation: 0 print.printer_PaperPort_Color_Image.print_page_delay: 50 print.printer_PaperPort_Color_Image.print_paper_data: 9 print.printer_PaperPort_Color_Image.print_paper_height: 11.00 print.printer_PaperPort_Color_Image.print_paper_name: print.printer_PaperPort_Color_Image.print_paper_size_type: 0 print.printer_PaperPort_Color_Image.print_paper_size_unit: 1 print.printer_PaperPort_Color_Image.print_paper_width: 8.50 print.printer_PaperPort_Color_Image.print_plex_name: print.printer_PaperPort_Color_Image.print_resolution: 145379396 print.printer_PaperPort_Color_Image.print_resolution_name: print.printer_PaperPort_Color_Image.print_reversed: false print.printer_PaperPort_Color_Image.print_scaling: 0.90 print.printer_PaperPort_Color_Image.print_shrink_to_fit: false print.printer_PaperPort_Color_Image.print_to_file: false print.printer_PaperPort_Color_Image.print_unwriteable_margin_bottom: 0 print.printer_PaperPort_Color_Image.print_unwriteable_margin_left: 0 print.printer_PaperPort_Color_Image.print_unwriteable_margin_right: 0 print.printer_PaperPort_Color_Image.print_unwriteable_margin_top: 0 privacy.cpd.offlineApps: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false security.OCSP.enabled: 0 services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1472636954 user.js Preferences ------------------- Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.23 Basic ECC Version in use: 3.23 Basic ECC NSSSMIME Expected minimum version: 3.23 Basic ECC Version in use: 3.23 Basic ECC NSSSSL Expected minimum version: 3.23 Basic ECC Version in use: 3.23 Basic ECC NSSUTIL Expected minimum version: 3.23 Version in use: 3.23 Experimental Features ---------------------
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Comment 11•8 years ago
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Mathew, can you download the tool mozregression to narrow down a regression range, please. See http://mozilla.github.io/mozregression/ for details. The tool downloads and starts itself Nightly builds. When the bug is present in the build, it should not start.
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Reporter | |
Comment 12•8 years ago
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(In reply to Loic from comment #11) > Mathew, can you download the tool mozregression to narrow down a regression > range, please. > See http://mozilla.github.io/mozregression/ for details. > > The tool downloads and starts itself Nightly builds. When the bug is present > in the build, it should not start. Here is the Log. Bad date is 2016-7-22. Bad Build is 4d06c9ff 2016-09-09T13:02:32: INFO : Running mozilla-central build for 2016-07-14 2016-09-09T13:02:39: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpmhzy6x\firefox\firefox.exe 2016-09-09T13:02:42: INFO : application_buildid: 20160714030208 2016-09-09T13:02:42: INFO : application_changeset: 08f8a5aacd8308a73f6040fe522be7ba38497561 2016-09-09T13:02:42: INFO : application_display_name: Nightly 2016-09-09T13:02:42: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:02:42: INFO : application_name: Firefox 2016-09-09T13:02:42: INFO : application_remotingname: firefox 2016-09-09T13:02:42: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:02:42: INFO : application_vendor: Mozilla 2016-09-09T13:02:42: INFO : application_version: 50.0a1 2016-09-09T13:02:42: INFO : platform_buildid: 20160714030208 2016-09-09T13:02:42: INFO : platform_changeset: 08f8a5aacd8308a73f6040fe522be7ba38497561 2016-09-09T13:02:42: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:02:42: INFO : platform_version: 50.0a1 2016-09-09T13:10:42: INFO : Narrowed nightly regression window from [2016-06-28, 2016-07-29] (31 days) to [2016-07-14, 2016-07-29] (15 days) (~3 steps left) 2016-09-09T13:11:02: INFO : Running mozilla-central build for 2016-07-22 2016-09-09T13:11:09: INFO : Launching c:\docume~1\michael\locals~1\temp\tmptsdmfj\firefox\firefox.exe 2016-09-09T13:11:11: INFO : application_buildid: 20160722030235 2016-09-09T13:11:11: INFO : application_changeset: e0bc88708ffed39aaab1fbc0ac461d93561195de 2016-09-09T13:11:11: INFO : application_display_name: Nightly 2016-09-09T13:11:11: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:11:11: INFO : application_name: Firefox 2016-09-09T13:11:11: INFO : application_remotingname: firefox 2016-09-09T13:11:11: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:11:11: INFO : application_vendor: Mozilla 2016-09-09T13:11:11: INFO : application_version: 50.0a1 2016-09-09T13:11:11: INFO : platform_buildid: 20160722030235 2016-09-09T13:11:11: INFO : platform_changeset: e0bc88708ffed39aaab1fbc0ac461d93561195de 2016-09-09T13:11:11: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:11:11: INFO : platform_version: 50.0a1 2016-09-09T13:11:13: WARNING : Process exited with code 3221225477 2016-09-09T13:11:41: INFO : Narrowed nightly regression window from [2016-07-14, 2016-07-29] (15 days) to [2016-07-14, 2016-07-22] (8 days) (~3 steps left) 2016-09-09T13:15:48: INFO : Running mozilla-central build for 2016-07-18 2016-09-09T13:15:55: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpewgivy\firefox\firefox.exe 2016-09-09T13:15:57: INFO : application_buildid: 20160718081125 2016-09-09T13:15:57: INFO : application_changeset: cde56ead650fd302be1d440507485b9abf7c163a 2016-09-09T13:15:57: INFO : application_display_name: Nightly 2016-09-09T13:15:57: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:15:57: INFO : application_name: Firefox 2016-09-09T13:15:57: INFO : application_remotingname: firefox 2016-09-09T13:15:57: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:15:57: INFO : application_vendor: Mozilla 2016-09-09T13:15:57: INFO : application_version: 50.0a1 2016-09-09T13:15:57: INFO : platform_buildid: 20160718081125 2016-09-09T13:15:57: INFO : platform_changeset: cde56ead650fd302be1d440507485b9abf7c163a 2016-09-09T13:15:57: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:15:57: INFO : platform_version: 50.0a1 2016-09-09T13:16:44: INFO : Narrowed nightly regression window from [2016-07-14, 2016-07-22] (8 days) to [2016-07-18, 2016-07-22] (4 days) (~2 steps left) 2016-09-09T13:20:41: INFO : Running mozilla-central build for 2016-07-20 2016-09-09T13:20:49: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpcanvxl\firefox\firefox.exe 2016-09-09T13:20:51: INFO : application_buildid: 20160720030208 2016-09-09T13:20:51: INFO : application_changeset: ed8e23b5e0c7b739e61173bb180cf3410a306679 2016-09-09T13:20:51: INFO : application_display_name: Nightly 2016-09-09T13:20:51: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:20:51: INFO : application_name: Firefox 2016-09-09T13:20:51: INFO : application_remotingname: firefox 2016-09-09T13:20:51: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:20:51: INFO : application_vendor: Mozilla 2016-09-09T13:20:51: INFO : application_version: 50.0a1 2016-09-09T13:20:51: INFO : platform_buildid: 20160720030208 2016-09-09T13:20:51: INFO : platform_changeset: ed8e23b5e0c7b739e61173bb180cf3410a306679 2016-09-09T13:20:51: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:20:51: INFO : platform_version: 50.0a1 2016-09-09T13:21:56: INFO : Narrowed nightly regression window from [2016-07-18, 2016-07-22] (4 days) to [2016-07-20, 2016-07-22] (2 days) (~1 steps left) 2016-09-09T13:25:35: INFO : Running mozilla-central build for 2016-07-21 2016-09-09T13:25:41: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpjn_7lx\firefox\firefox.exe 2016-09-09T13:25:43: INFO : application_buildid: 20160721030216 2016-09-09T13:25:43: INFO : application_changeset: d224fc999cb6accb208af0a105f14433375e2e77 2016-09-09T13:25:43: INFO : application_display_name: Nightly 2016-09-09T13:25:43: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:25:43: INFO : application_name: Firefox 2016-09-09T13:25:43: INFO : application_remotingname: firefox 2016-09-09T13:25:43: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:25:43: INFO : application_vendor: Mozilla 2016-09-09T13:25:43: INFO : application_version: 50.0a1 2016-09-09T13:25:43: INFO : platform_buildid: 20160721030216 2016-09-09T13:25:43: INFO : platform_changeset: d224fc999cb6accb208af0a105f14433375e2e77 2016-09-09T13:25:43: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:25:43: INFO : platform_version: 50.0a1 2016-09-09T13:26:37: INFO : Narrowed nightly regression window from [2016-07-20, 2016-07-22] (2 days) to [2016-07-21, 2016-07-22] (1 days) (~0 steps left) 2016-09-09T13:26:37: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=d224fc999cb6accb208af0a105f14433375e2e77 2016-09-09T13:26:38: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?fromchange=d224fc999cb6accb208af0a105f14433375e2e77&tochange=e0bc88708ffed39aaab1fbc0ac461d93561195de 2016-09-09T13:26:39: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.d224fc999cb6accb208af0a105f14433375e2e77.firefox.win32-opt' 2016-09-09T13:26:39: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.e0bc88708ffed39aaab1fbc0ac461d93561195de.firefox.win32-opt' 2016-09-09T13:26:44: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.e416493c5ebde4e001c0667526628a48099caaa3.firefox.win32-opt' 2016-09-09T13:31:22: INFO : Running mozilla-central build built on 2016-07-21 23:54:47.864000, revision e416493c 2016-09-09T13:31:22: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.35921a0c3857a29f4bfb37be6e34e681820af4d9.firefox.win32-opt' 2016-09-09T13:31:27: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.6b180266ac16e3226be33319ff710ddfa85f5836.firefox.win32-opt' 2016-09-09T13:31:28: INFO : Launching c:\docume~1\michael\locals~1\temp\tmprxhf2j\firefox\firefox.exe 2016-09-09T13:31:31: INFO : application_buildid: 20160721155413 2016-09-09T13:31:31: INFO : application_changeset: e416493c5ebde4e001c0667526628a48099caaa3 2016-09-09T13:31:31: INFO : application_display_name: Nightly 2016-09-09T13:31:31: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:31:31: INFO : application_name: Firefox 2016-09-09T13:31:31: INFO : application_remotingname: firefox 2016-09-09T13:31:31: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:31:31: INFO : application_vendor: Mozilla 2016-09-09T13:31:31: INFO : application_version: 50.0a1 2016-09-09T13:31:31: INFO : platform_buildid: 20160721155413 2016-09-09T13:31:31: INFO : platform_changeset: e416493c5ebde4e001c0667526628a48099caaa3 2016-09-09T13:31:31: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:31:31: INFO : platform_version: 50.0a1 2016-09-09T13:31:33: WARNING : Process exited with code 3221225477 2016-09-09T13:31:58: INFO : Narrowed inbound regression window from [d224fc99, e0bc8870] (10 revisions) to [d224fc99, e416493c] (6 revisions) (~2 steps left) 2016-09-09T13:35:53: INFO : Running mozilla-central build built on 2016-07-21 16:00:30.675000, revision 6b180266 2016-09-09T13:35:53: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.10501352b0eef4ecf19dd4d5b1d307ebb212cf5e.firefox.win32-opt' 2016-09-09T13:35:59: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.e28e856b987380f55d699092f11f6997378f79a6.firefox.win32-opt' 2016-09-09T13:36:00: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpqm54pf\firefox\firefox.exe 2016-09-09T13:36:02: INFO : application_buildid: 20160721072522 2016-09-09T13:36:02: INFO : application_changeset: 6b180266ac16e3226be33319ff710ddfa85f5836 2016-09-09T13:36:02: INFO : application_display_name: Nightly 2016-09-09T13:36:02: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:36:02: INFO : application_name: Firefox 2016-09-09T13:36:02: INFO : application_remotingname: firefox 2016-09-09T13:36:02: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:36:02: INFO : application_vendor: Mozilla 2016-09-09T13:36:02: INFO : application_version: 50.0a1 2016-09-09T13:36:02: INFO : platform_buildid: 20160721072522 2016-09-09T13:36:02: INFO : platform_changeset: 6b180266ac16e3226be33319ff710ddfa85f5836 2016-09-09T13:36:02: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:36:02: INFO : platform_version: 50.0a1 2016-09-09T13:36:04: WARNING : Process exited with code 3221225477 2016-09-09T13:36:21: INFO : Narrowed inbound regression window from [d224fc99, e416493c] (6 revisions) to [d224fc99, 6b180266] (4 revisions) (~2 steps left) 2016-09-09T13:40:19: INFO : Running mozilla-central build built on 2016-07-21 15:30:10.455000, revision e28e856b 2016-09-09T13:40:19: DEBUG : using taskcluster route 'gecko.v2.mozilla-central.revision.29ead859749af91a4e70d10a278a0ca3fca9d2b4.firefox.win32-opt' 2016-09-09T13:40:26: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpkwdeom\firefox\firefox.exe 2016-09-09T13:40:29: INFO : application_buildid: 20160721072521 2016-09-09T13:40:29: INFO : application_changeset: e28e856b987380f55d699092f11f6997378f79a6 2016-09-09T13:40:29: INFO : application_display_name: Nightly 2016-09-09T13:40:29: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:40:29: INFO : application_name: Firefox 2016-09-09T13:40:29: INFO : application_remotingname: firefox 2016-09-09T13:40:29: INFO : application_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:40:29: INFO : application_vendor: Mozilla 2016-09-09T13:40:29: INFO : application_version: 50.0a1 2016-09-09T13:40:29: INFO : platform_buildid: 20160721072521 2016-09-09T13:40:29: INFO : platform_changeset: e28e856b987380f55d699092f11f6997378f79a6 2016-09-09T13:40:29: INFO : platform_repository: https://hg.mozilla.org/mozilla-central 2016-09-09T13:40:29: INFO : platform_version: 50.0a1 2016-09-09T13:41:23: INFO : Narrowed inbound regression window from [d224fc99, 6b180266] (4 revisions) to [e28e856b, 6b180266] (2 revisions) (~1 steps left) 2016-09-09T13:41:23: DEBUG : Starting merge handling... 2016-09-09T13:41:23: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6b180266ac16e3226be33319ff710ddfa85f5836&full=1 2016-09-09T13:41:25: DEBUG : Found commit message: merge mozilla-inbound to mozilla-central a=merge 2016-09-09T13:41:25: DEBUG : This is a merge from mozilla-inbound 2016-09-09T13:41:25: DEBUG : Using url: https://hg.mozilla.org/integration/mozilla-inbound/json-pushes?changeset=6be23c9426b74d7c022e1ff32697d9348610e71a 2016-09-09T13:41:26: DEBUG : Using url: https://hg.mozilla.org/integration/mozilla-inbound/json-pushes?fromchange=6be23c9426b74d7c022e1ff32697d9348610e71a&tochange=34fab997a0a18bc72da09d0811ff98357fe0eb5f 2016-09-09T13:41:26: DEBUG : Using url: https://hg.mozilla.org/integration/mozilla-inbound/json-pushes?startID=79668&endID=79755 2016-09-09T13:41:26: INFO : ************* Switching to mozilla-inbound 2016-09-09T13:41:26: DEBUG : End merge handling 2016-09-09T13:41:26: DEBUG : Using url: https://hg.mozilla.org/integration/mozilla-inbound/json-pushes?changeset=da701570fa3f6147f56b4d83c190da120470f560 2016-09-09T13:41:27: DEBUG : Using url: https://hg.mozilla.org/integration/mozilla-inbound/json-pushes?fromchange=da701570fa3f6147f56b4d83c190da120470f560&tochange=34fab997a0a18bc72da09d0811ff98357fe0eb5f 2016-09-09T13:41:27: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.da701570fa3f6147f56b4d83c190da120470f560.firefox.win32-opt' 2016-09-09T13:41:27: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.34fab997a0a18bc72da09d0811ff98357fe0eb5f.firefox.win32-opt' 2016-09-09T13:41:34: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.57356e7b5e91412e0e616d47de8649c348214791.firefox.win32-opt' 2016-09-09T13:45:50: INFO : Running mozilla-inbound build built on 2016-07-21 02:48:03.977000, revision 57356e7b 2016-09-09T13:45:50: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.ba6b75f296522d9e351d1201ed8c981824c61da8.firefox.win32-opt' 2016-09-09T13:45:52: WARNING : Skipping build ba6b75f29652: Unable to find build info using the taskcluster route 'gecko.v2.mozilla-inbound.revision.ba6b75f296522d9e351d1201ed8c981824c61da8.firefox.win32-opt' 2016-09-09T13:45:52: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.512f176d3de68d731744abe4c265dee397e2cef0.firefox.win32-opt' 2016-09-09T13:45:53: WARNING : Skipping build 512f176d3de6: Unable to find build info using the taskcluster route 'gecko.v2.mozilla-inbound.revision.512f176d3de68d731744abe4c265dee397e2cef0.firefox.win32-opt' 2016-09-09T13:45:53: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.40a41381cbd4a49d311348b5287bbc6e6ffa9c3e.firefox.win32-opt' 2016-09-09T13:45:55: WARNING : Skipping build 40a41381cbd4: Unable to find build info using the taskcluster route 'gecko.v2.mozilla-inbound.revision.40a41381cbd4a49d311348b5287bbc6e6ffa9c3e.firefox.win32-opt' 2016-09-09T13:45:56: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.04cf459f7fc6e0315fe8c0978b83f5ac8e0ec37d.firefox.win32-opt' 2016-09-09T13:45:57: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpf9hs0s\firefox\firefox.exe 2016-09-09T13:45:59: INFO : application_buildid: 20160720185431 2016-09-09T13:45:59: INFO : application_changeset: 57356e7b5e91412e0e616d47de8649c348214791 2016-09-09T13:45:59: INFO : application_display_name: Nightly 2016-09-09T13:45:59: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:45:59: INFO : application_name: Firefox 2016-09-09T13:45:59: INFO : application_remotingname: firefox 2016-09-09T13:45:59: INFO : application_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T13:45:59: INFO : application_vendor: Mozilla 2016-09-09T13:45:59: INFO : application_version: 50.0a1 2016-09-09T13:45:59: INFO : platform_buildid: 20160720185431 2016-09-09T13:45:59: INFO : platform_changeset: 57356e7b5e91412e0e616d47de8649c348214791 2016-09-09T13:45:59: INFO : platform_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T13:45:59: INFO : platform_version: 50.0a1 2016-09-09T13:46:00: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.903eba9d0ef1cdb6e19de89cc824738447262ab3.firefox.win32-opt' 2016-09-09T13:46:01: WARNING : Process exited with code 3221225477 2016-09-09T13:46:21: INFO : Narrowed inbound regression window from [da701570, 34fab997] (84 revisions) to [da701570, 57356e7b] (44 revisions) (~5 steps left) 2016-09-09T13:50:24: INFO : Running mozilla-inbound build built on 2016-07-20 20:52:30.020000, revision 903eba9d 2016-09-09T13:50:24: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.d2c17679b215bb340b1b8051c74526f6301c6253.firefox.win32-opt' 2016-09-09T13:50:29: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.efb4af0a5b7550d9d2efbb126df62c75a3082be2.firefox.win32-opt' 2016-09-09T13:50:31: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpphmcek\firefox\firefox.exe 2016-09-09T13:50:33: INFO : application_buildid: 20160720110021 2016-09-09T13:50:33: INFO : application_changeset: 903eba9d0ef1cdb6e19de89cc824738447262ab3 2016-09-09T13:50:33: INFO : application_display_name: Nightly 2016-09-09T13:50:33: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:50:33: INFO : application_name: Firefox 2016-09-09T13:50:33: INFO : application_remotingname: firefox 2016-09-09T13:50:33: INFO : application_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T13:50:33: INFO : application_vendor: Mozilla 2016-09-09T13:50:33: INFO : application_version: 50.0a1 2016-09-09T13:50:33: INFO : platform_buildid: 20160720110021 2016-09-09T13:50:33: INFO : platform_changeset: 903eba9d0ef1cdb6e19de89cc824738447262ab3 2016-09-09T13:50:33: INFO : platform_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T13:50:33: INFO : platform_version: 50.0a1 2016-09-09T13:50:36: WARNING : Process exited with code 3221225477 2016-09-09T13:51:04: INFO : Narrowed inbound regression window from [da701570, 57356e7b] (44 revisions) to [da701570, 903eba9d] (23 revisions) (~4 steps left) 2016-09-09T13:55:04: INFO : Running mozilla-inbound build built on 2016-07-20 15:38:40.810000, revision efb4af0a 2016-09-09T13:55:04: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.2bf27d83f47943d10f2f22e332a4af5793cd3f5a.firefox.win32-opt' 2016-09-09T13:55:09: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.fa663127d37bd77c3eb92f75879b1ff603995187.firefox.win32-opt' 2016-09-09T13:55:11: INFO : Launching c:\docume~1\michael\locals~1\temp\tmp6aelj3\firefox\firefox.exe 2016-09-09T13:55:13: INFO : application_buildid: 20160720075031 2016-09-09T13:55:13: INFO : application_changeset: efb4af0a5b7550d9d2efbb126df62c75a3082be2 2016-09-09T13:55:13: INFO : application_display_name: Nightly 2016-09-09T13:55:13: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T13:55:13: INFO : application_name: Firefox 2016-09-09T13:55:13: INFO : application_remotingname: firefox 2016-09-09T13:55:13: INFO : application_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T13:55:13: INFO : application_vendor: Mozilla 2016-09-09T13:55:13: INFO : application_version: 50.0a1 2016-09-09T13:55:13: INFO : platform_buildid: 20160720075031 2016-09-09T13:55:13: INFO : platform_changeset: efb4af0a5b7550d9d2efbb126df62c75a3082be2 2016-09-09T13:55:13: INFO : platform_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T13:55:13: INFO : platform_version: 50.0a1 2016-09-09T13:56:37: INFO : Narrowed inbound regression window from [da701570, 903eba9d] (23 revisions) to [efb4af0a, 903eba9d] (12 revisions) (~3 steps left) 2016-09-09T14:00:08: INFO : Running mozilla-inbound build built on 2016-07-20 18:03:29.264000, revision 2bf27d83 2016-09-09T14:00:08: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.4d06c9ff66cf7ef8c1a563ba4860bb12ac89c85e.firefox.win32-opt' 2016-09-09T14:00:12: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.234f9780a4cd5caa3f09cd4d0a7dbcf507d478cd.firefox.win32-opt' 2016-09-09T14:00:14: INFO : Launching c:\docume~1\michael\locals~1\temp\tmp0jl4pl\firefox\firefox.exe 2016-09-09T14:00:17: INFO : application_buildid: 20160720101921 2016-09-09T14:00:17: INFO : application_changeset: 2bf27d83f47943d10f2f22e332a4af5793cd3f5a 2016-09-09T14:00:17: INFO : application_display_name: Nightly 2016-09-09T14:00:17: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T14:00:17: INFO : application_name: Firefox 2016-09-09T14:00:17: INFO : application_remotingname: firefox 2016-09-09T14:00:17: INFO : application_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T14:00:17: INFO : application_vendor: Mozilla 2016-09-09T14:00:17: INFO : application_version: 50.0a1 2016-09-09T14:00:17: INFO : platform_buildid: 20160720101921 2016-09-09T14:00:17: INFO : platform_changeset: 2bf27d83f47943d10f2f22e332a4af5793cd3f5a 2016-09-09T14:00:17: INFO : platform_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T14:00:17: INFO : platform_version: 50.0a1 2016-09-09T14:03:00: INFO : Narrowed inbound regression window from [efb4af0a, 903eba9d] (12 revisions) to [2bf27d83, 903eba9d] (6 revisions) (~2 steps left) 2016-09-09T14:05:42: INFO : Running mozilla-inbound build built on 2016-07-20 18:26:22.455000, revision 4d06c9ff 2016-09-09T14:05:42: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.f4f17f746d1013fc179b8eefa7360e9838e93a60.firefox.win32-opt' 2016-09-09T14:05:47: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.923bcd0c37b0e9e2ad3de9b59c4818ad047b3004.firefox.win32-opt' 2016-09-09T14:05:53: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpybhch_\firefox\firefox.exe 2016-09-09T14:05:57: INFO : application_buildid: 20160720104430 2016-09-09T14:05:57: INFO : application_changeset: 4d06c9ff66cf7ef8c1a563ba4860bb12ac89c85e 2016-09-09T14:05:57: INFO : application_display_name: Nightly 2016-09-09T14:05:57: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T14:05:57: INFO : application_name: Firefox 2016-09-09T14:05:57: INFO : application_remotingname: firefox 2016-09-09T14:05:57: INFO : application_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T14:05:57: INFO : application_vendor: Mozilla 2016-09-09T14:05:57: INFO : application_version: 50.0a1 2016-09-09T14:05:57: INFO : platform_buildid: 20160720104430 2016-09-09T14:05:57: INFO : platform_changeset: 4d06c9ff66cf7ef8c1a563ba4860bb12ac89c85e 2016-09-09T14:05:57: INFO : platform_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T14:05:57: INFO : platform_version: 50.0a1 2016-09-09T14:06:00: WARNING : Process exited with code 3221225477 2016-09-09T14:06:25: INFO : Narrowed inbound regression window from [2bf27d83, 903eba9d] (6 revisions) to [2bf27d83, 4d06c9ff] (4 revisions) (~2 steps left) 2016-09-09T14:10:25: INFO : Running mozilla-inbound build built on 2016-07-20 18:56:17.622000, revision 923bcd0c 2016-09-09T14:10:25: DEBUG : using taskcluster route 'gecko.v2.mozilla-inbound.revision.e749fcac8cb38b6b1189cba8e29cd3d9f4e52474.firefox.win32-opt' 2016-09-09T14:10:32: INFO : Launching c:\docume~1\michael\locals~1\temp\tmpvdkfto\firefox\firefox.exe 2016-09-09T14:10:34: INFO : application_buildid: 20160720104221 2016-09-09T14:10:34: INFO : application_changeset: 923bcd0c37b0e9e2ad3de9b59c4818ad047b3004 2016-09-09T14:10:34: INFO : application_display_name: Nightly 2016-09-09T14:10:34: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} 2016-09-09T14:10:34: INFO : application_name: Firefox 2016-09-09T14:10:34: INFO : application_remotingname: firefox 2016-09-09T14:10:34: INFO : application_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T14:10:34: INFO : application_vendor: Mozilla 2016-09-09T14:10:34: INFO : application_version: 50.0a1 2016-09-09T14:10:34: INFO : platform_buildid: 20160720104221 2016-09-09T14:10:34: INFO : platform_changeset: 923bcd0c37b0e9e2ad3de9b59c4818ad047b3004 2016-09-09T14:10:34: INFO : platform_repository: https://hg.mozilla.org/integration/mozilla-inbound 2016-09-09T14:10:34: INFO : platform_version: 50.0a1 2016-09-09T14:11:40: INFO : Narrowed inbound regression window from [2bf27d83, 4d06c9ff] (4 revisions) to [923bcd0c, 4d06c9ff] (2 revisions) (~1 steps left) 2016-09-09T14:11:40: DEBUG : Starting merge handling... 2016-09-09T14:11:40: DEBUG : Using url: https://hg.mozilla.org/integration/mozilla-inbound/json-pushes?changeset=4d06c9ff66cf7ef8c1a563ba4860bb12ac89c85e&full=1 2016-09-09T14:11:41: DEBUG : Found commit message: Bug 1285356: Fix blocklist initialization regressions; r=bsmedberg MozReview-Commit-ID: AlWyzVhtPLL 2016-09-09T14:11:41: INFO : The bisection is done. 2016-09-09T14:11:41: INFO : Stopped
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Comment 13•8 years ago
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Your bisection log points to bug 1285356 but this one didn't land in FF48. That said, CC'ing Aaron.
Flags: needinfo?(aklotz)
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Comment 14•8 years ago
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I certainly cannot claim responsibility for a problem in 48 based on code that isn't in 48! ;-) Having said that, if there is some kind of blocklist trouble then we should probably get a list of running DLLs in side the Firefox process and find out if there is some kind of bad interaction with third-party software. Would you mind running https://technet.microsoft.com/en-us/sysinternals/bb896656 against a build of Firefox that starts, and adding the output to this bug? You should be able to run it like: listdlls -v firefox
Flags: needinfo?(aklotz)
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Reporter | |
Comment 15•8 years ago
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(In reply to Aaron Klotz [:aklotz] from comment #14) > I certainly cannot claim responsibility for a problem in 48 based on code > that isn't in 48! ;-) > > Having said that, if there is some kind of blocklist trouble then we should > probably get a list of running DLLs in side the Firefox process and find out > if there is some kind of bad interaction with third-party software. > > Would you mind running > https://technet.microsoft.com/en-us/sysinternals/bb896656 against a build of > Firefox that starts, and adding the output to this bug? > > You should be able to run it like: > listdlls -v firefox C:\Temp>listdlls -v firefox Listdlls v3.2 - Listdlls Copyright (C) 1997-2016 Mark Russinovich Sysinternals ---------------------------------------------------------------- firefox.exe pid: 4412 Command line: "C:\Program Files\Mozilla Firefox\firefox.exe" Base Size Path 0x00400000 0x63000 firefox.exe Verified: Invalid Signature Publisher: n/a Description: n/a Product: n/a Version: n/a File version: n/a
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Reporter | |
Comment 16•8 years ago
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(In reply to mathewm882 from comment #15) > (In reply to Aaron Klotz [:aklotz] from comment #14) > > I certainly cannot claim responsibility for a problem in 48 based on code > > that isn't in 48! ;-) > > > > Having said that, if there is some kind of blocklist trouble then we should > > probably get a list of running DLLs in side the Firefox process and find out > > if there is some kind of bad interaction with third-party software. > > > > Would you mind running > > https://technet.microsoft.com/en-us/sysinternals/bb896656 against a build of > > Firefox that starts, and adding the output to this bug? > > > > You should be able to run it like: > > listdlls -v firefox > > C:\Temp>listdlls -v firefox > > Listdlls v3.2 - Listdlls > Copyright (C) 1997-2016 Mark Russinovich > Sysinternals > > ---------------------------------------------------------------- > firefox.exe pid: 4412 > Command line: "C:\Program Files\Mozilla Firefox\firefox.exe" > > Base Size Path > 0x00400000 0x63000 firefox.exe > Verified: Invalid Signature > Publisher: n/a > Description: n/a > Product: n/a > Version: n/a > File version: n/a From Process Explorer. Process: firefox.exe Pid: 2464 Name Description Company Name Version advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755 browsercomps.dll Mozilla Foundation 47.0.1.6018 clbcatq.dll Microsoft Corporation 2001.12.4414.700 comctl32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.6028 comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512 comres.dll Microsoft Corporation 2001.12.4414.700 cookies.sqlite-shm crypt32.dll Crypto API32 Microsoft Corporation 5.131.2600.6459 cryptdll.dll Cryptography Manager Microsoft Corporation 5.1.2600.5512 ctype.nls d3d8thk.dll Microsoft Direct3D OS Thunk Layer Microsoft Corporation 5.3.2600.5512 d3d9.dll Microsoft Direct3D Microsoft Corporation 5.3.2600.5512 dbghelp.dll Windows Image Helper Microsoft Corporation 5.1.2600.5512 dnsapi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.6089 fastprox.dll WMI Microsoft Corporation 5.1.2600.5755 firefox.exe Firefox Mozilla Corporation 47.0.1.6018 firefox@getpocket.com.xpi freebl3.dll NSS freebl Library Mozilla Foundation 3.23.0.0 gdi32.dll GDI Client DLL Microsoft Corporation 5.1.2600.6460 GdiPlus.dll Microsoft GDI+ Microsoft Corporation 5.2.6002.23084 geo.nls hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512 icudt56.dll ICU Data DLL The ICU Project 56.1.0.0 icuin56.dll ICU I18N DLL The ICU Project 56.1.0.0 icuuc56.dll ICU Common DLL The ICU Project 56.1.0.0 iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.23580 imagehlp.dll Windows NT Image Helper Microsoft Corporation 5.1.2600.6479 imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512 index.dat index.dat index.dat iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512 kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.6532 l3codecx.ax MPEG Layer-3 Audio Decoder Fraunhofer Institut Integrierte Schaltungen IIS 1.6.0.52 lgpllibs.dll Mozilla Foundation 47.0.1.6018 locale.nls loop@mozilla.org.xpi MFPLAT.dll Media Foundation Platform DLL Microsoft Corporation 11.0.5721.5145 midimap.dll Microsoft MIDI Mapper Microsoft Corporation 5.1.2600.5512 mozavcodec.dll Mozilla Foundation 47.0.1.6018 mozavutil.dll Mozilla Foundation 47.0.1.6018 mozglue.dll Mozilla Foundation 47.0.1.6018 msacm32.dll Microsoft ACM Audio Filter Microsoft Corporation 5.1.2600.5512 msacm32.drv Microsoft Sound Mapper Microsoft Corporation 5.1.2600.0 msasn1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5875 mscms.dll Microsoft Color Matching System DLL Microsoft Corporation 5.1.2600.5627 msctf.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512 msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512 Msh_zwf.dll Microsoft IntelliPoint Microsoft Corporation 4.10.851.0 msimg32.dll GDIEXT Client DLL Microsoft Corporation 5.1.2600.5512 msv1_0.dll Microsoft Authentication Package v1.0 Microsoft Corporation 5.1.2600.5876 msvcp120.dll Microsoft® C Runtime Library Microsoft Corporation 12.0.21005.1 msvcp120.dll Microsoft® C Runtime Library Microsoft Corporation 12.0.21005.1 msvcp60.dll Microsoft (R) C++ Runtime Library Microsoft Corporation 6.2.3104.0 msvcr120.dll Microsoft® C Runtime Library Microsoft Corporation 12.0.21005.1 msvcr120.dll Microsoft® C Runtime Library Microsoft Corporation 12.0.21005.1 msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512 mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625 netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.6260 normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.0.5441.0 nss3.dll Mozilla Foundation 47.0.1.6018 nssckbi.dll NSS Builtin Trusted Root CAs Mozilla Foundation 2.7.0.0 nssdbm3.dll Legacy Database Driver Mozilla Foundation 3.23.0.0 ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.6055 ntdsapi.dll NT5DS Microsoft Corporation 5.1.2600.5512 ntmarta.dll Windows NT MARTA provider Microsoft Corporation 5.1.2600.5512 odbc32.dll Microsoft Data Access - ODBC Driver Manager Microsoft Corporation 3.525.3012.0 odbcbcp.dll Microsoft BCP for ODBC Microsoft Corporation 2000.85.1132.0 odbcint.dll Microsoft Data Access - ODBC Resources Microsoft Corporation 3.525.1132.0 ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.6435 oleacc.dll Active Accessibility Core Component Microsoft Corporation 7.0.2600.6153 oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 7.0.2600.6153 oleaut32.dll Microsoft Corporation 5.1.2600.6341 omni.ja omni.ja OpHookSE2.dll OCR Aware Hook (32-bit) ScanSoft, Inc. 12.0.0.1 pdh.dll Windows Performance Data Helper DLL Microsoft Corporation 5.1.2600.5773 places.sqlite-shm psapi.dll Process Status Helper Microsoft Corporation 5.1.2600.5512 quartz.dll DirectShow Runtime. Microsoft Corporation 6.5.2600.6333 RapportGH.dll RapportGH IBM Corp. 36178.0.0.0 RapportGP.dll RapportGP IBM Corp. 3.5.1609.76 RapportTanzanEx470.dll RapportTanzanEx470 IBM Corp. 3.5.1609.76 RapportUtil.dll RapportUtil IBM Corp. 3.5.1609.76 rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512 rasapi32.dll Remote Access API Microsoft Corporation 5.1.2600.5512 rasman.dll Remote Access Connection Manager Microsoft Corporation 5.1.2600.5512 riched20.dll Rich Text Edit Control, v3.0 Microsoft Corporation 5.30.23.1230 rooksbas.dll Rooks/Base IBM Corp. 3.2.0.1 rooksdol.dll Rooks/Dolomite IBM Corp. 3.12.0.0 rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.6477 rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507 rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512 samlib.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512 sandboxbroker.dll Mozilla Foundation 47.0.1.6018 secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834 sensapi.dll SENS Connectivity API DLL Microsoft Corporation 5.1.2600.5512 setupapi.dll Windows Setup API Microsoft Corporation 5.1.2600.5512 shell32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.6242 shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5912 softokn3.dll NSS PKCS #11 Library Mozilla Foundation 3.23.0.0 sortkey.nls sorttbls.nls startupCache.4.little tapi32.dll Microsoft® Windows(TM) Telephony API Client DLL Microsoft Corporation 5.1.2600.5512 TRF.dll Trusteer Foundations Library IBM Corp. 5.15.30.5 unicode.nls urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.23580 user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512 userenv.dll Userenv Microsoft Corporation 5.1.2600.5512 usp10.dll Uniscribe Unicode script processor Microsoft Corporation 1.420.2600.6421 uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512 version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512 wbemcomn.dll WMI Microsoft Corporation 5.1.2600.5512 wbemprox.dll WMI Microsoft Corporation 5.1.2600.5512 wbemsvc.dll WMI Microsoft Corporation 5.1.2600.5512 wdmaud.drv WDM Audio driver mapper Microsoft Corporation 5.1.2600.5512 webappsstore.sqlite-shm wininet.dll Internet Extensions for Win32 Microsoft Corporation 8.0.6001.23580 wininet.dll.mui Internet Extensions for Win32 Microsoft Corporation 8.0.6001.18702 winmm.dll MCI API DLL Microsoft Corporation 5.1.2600.6160 winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.1.2600.5512 winspool.drv Windows Spooler Driver Microsoft Corporation 5.1.2600.5512 winsta.dll Winstation Library Microsoft Corporation 5.1.2600.5512 wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.6285 wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.6285 wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512 ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512 ws2help.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512 wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512 wsock32.dll Windows Socket 32-Bit DLL Microsoft Corporation 5.1.2600.5512 wtsapi32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512 xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512 xul.dll Mozilla Foundation 47.0.1.6018
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Comment 17•8 years ago
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OK, so have found the cause, but not a solution. The problem is with IBM Security Trusteer Endpoint Protection Security. This service is required to do online secure banking. So it works in Firefox version 47, but not in 48, as per the above regression. It you just ignore, then I am stuck on version 47 forever. Please, I do not like Google Chrome.
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Comment 18•8 years ago
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What's the version of Trusteer Endpoint Protection installed on your omputer? Did you try to update this software?
Summary: Firefox version 47.0 working fine under XP. After upgrade to version 48.0 Firefox does not start. No error message. Profile is ok. → After upgrade to version 48.0 Firefox does not start due to IBM Security Trusteer Endpoint Protection Security
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Reporter | |
Comment 19•8 years ago
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(In reply to Loic from comment #18) > What's the version of Trusteer Endpoint Protection installed on your omputer? > Did you try to update this software? Version 3.5.1609.76 as supplied directly from banks download. Do you have a link to a trusted update ?
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Comment 20•8 years ago
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Installation links are available here: http://www.trusteer.com/fr/support/rapport-installation-links I checked the FileVersionInfo properties, the file version is 3.5.1609.100.
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Comment 21•8 years ago
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I guess this new version .100 is for FF48. Try to update Trusteer.
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Reporter | |
Comment 22•8 years ago
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(In reply to Loic from comment #21) > I guess this new version .100 is for FF48. Try to update Trusteer. Have tried the update. The bank I use is Nedbank. The version I am using is latest there....... 3.5.1609.76 and not .100 Will stay with FF47 for now, and try again once I can update Trusteer.
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Comment 23•8 years ago
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Michelle, can someone on your team try to reproduce this on XP with Trusteer installed? Preferably with both the 3.5.1609.76 and 3.5.1609.100 versions. Thanks!
Flags: needinfo?(mfunches)
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Comment 24•8 years ago
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QA Update: Please reference https://public.etherpad-mozilla.org/p/Security_Trusteer for full details.
Flags: needinfo?(mfunches)
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Comment 25•8 years ago
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Looks like we couldn't reproduce the startup crashes with version .76 :( Mathew, from the notes in comment 24, it looks like you might be able to update to version .100 directly from within Trusteer. > ***Upgrading Trusteer*** > Originally the Trusteer Product Setting indicate that there is no update pending. > I then accessed the More Setting to display the Product Settings tab > I applied the check for updates now and forced the update to .100 I also observed that the link in comment 20 (might want to change the "fr" in that link to a different language if that's not your native tongue - "en" works at least) has a "Click here to update Rapport for Windows" download link to version .100 at the top of the page under the "Latest Updates - Supported Browsers" header that alternates with the notice about Windows 10 Anniversary Edition.
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Reporter | |
Comment 26•8 years ago
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(In reply to Ryan VanderMeulen [:RyanVM] from comment #25) > Looks like we couldn't reproduce the startup crashes with version .76 :( > > Mathew, from the notes in comment 24, it looks like you might be able to > update to version .100 directly from within Trusteer. > > ***Upgrading Trusteer*** > > Originally the Trusteer Product Setting indicate that there is no update pending. > > I then accessed the More Setting to display the Product Settings tab > > I applied the check for updates now and forced the update to .100 > > I also observed that the link in comment 20 (might want to change the "fr" > in that link to a different language if that's not your native tongue - "en" > works at least) has a "Click here to update Rapport for Windows" download > link to version .100 at the top of the page under the "Latest Updates - > Supported Browsers" header that alternates with the notice about Windows 10 > Anniversary Edition. Followed above instructions re Latest updates.... and it says update is the latest . So still on version 3.5.1609.76. If I stop the Trusteer service, then FF48 loads and works great. If I then start the Trusteer service, FF48 still works perfectly. Then if I close FF48 , it will not start-up again. So its a work around solution.
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Comment 27•8 years ago
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Hi Mathew: Am I understanding correctly - Trusteer fails to allow you to manually update? Start Trusteer Endpoint Protection Console IBM Security Trusteer Rapport window is displayed. In the Product Settings area Version displays with the .76 Pending updates is displayed as no (up to date) Click the More Settings link The Product Settings tab is opened Click the link for (check for updates now) Also today on a new Windows XP VM I installed Trusteer and it applied the .100 version w/o error. I then updated Version 47.0.1 Build ID 20160623154057 to Version 48.0.1 Build ID 20160817112116 to Version 48.0.2 Build ID 20160823121617
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Reporter | |
Comment 28•8 years ago
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(In reply to Michelle Funches - QA from comment #27) > Hi Mathew: Am I understanding correctly - Trusteer fails to allow you to > manually update? > > Start Trusteer Endpoint Protection Console > IBM Security Trusteer Rapport window is displayed. > > In the Product Settings area > Version displays with the .76 > Pending updates is displayed as no (up to date) > > Click the More Settings link > The Product Settings tab is opened > Click the link for (check for updates now) > > Also today on a new Windows XP VM I installed Trusteer and it applied the > .100 version w/o error. > I then updated > Version 47.0.1 > Build ID 20160623154057 > to > Version 48.0.1 > Build ID 20160817112116 > to > Version 48.0.2 > Build ID 20160823121617 The Trusteer update to version 3.5.1609.100 worked last night. Updated FF to version 48.0.2. Everything working now !!!! Many thanks for comments and help. Regards. Michael Mathew
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(mathewm882)
Resolution: --- → WORKSFORME
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Comment 29•8 years ago
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Thanks for the update, Michael. That's great news!
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Comment 30•8 years ago
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Michael, Ditto comment 29 - Thanks for the update, I'm really glad to read all is well.
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