Closed Bug 1305277 Opened 8 years ago Closed 8 years ago

Facebook video not playing

Categories

(Core :: Audio/Video: Playback, defect)

Product:
Core
Component:
Audio/Video: Playback
Version:
50 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE
Tracking Flags:
Tracking Status
platform-rel --- ?

People

(Reporter: bob, Unassigned, NeedInfo)

Details

(Whiteboard: [platform-rel-Facebook]) 

Sample URL:
https://www.facebook.com/goal.PH/posts/799946650108858

Video is loading and playing when using Google Chrome but not with Mozilla Firefox Stable and Developer Editions.
Works for me when opening that page in a private window and clicking the play button.

Can you:

- check in safe mode
- check in a separate, clean Firefox profile ( https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles )
- in your normal profile, go to Help > Troubleshooting Information, use the "Copy raw data to clipboard" button, and paste the data in a comment or attachment to this bug?
Component: General → Audio/Video: Playback
Flags: needinfo?(robert.reyes)
Product: Firefox → Core
platform-rel: --- → ?
Whiteboard: [platform-rel-Facebook]
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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