1313904 - [Linux] Tried to install the latest version of Firefox on Linux Zorin, yet desktop icons launch previous old version.

Status: RESOLVED WORKSFORME

(Firefox :: Installer, defect)

Description

[ERIC]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
Build ID: 20161019084923

Steps to reproduce:

Simple I DL'd the latest version, & yet the existing icons just launch old outdated version that came w/this version of Linux.


Actual results:

See above.


Expected results:

DUH! The NEWEST version should launch! This BS NEVER happens in Windows!

Comment 1

[Robert Strong (they/them - no direct email)]

This is to say the least not normal and there are no other reports of this happening. Please provide all *.log and *.xml files in the install directory's updates directory.

Comment 2

[ERIC]

I'm new to Linux, so, where do I find these?

Comment 3

[Robert Strong (they/them - no direct email)]

Did Firefox come with your Linux installation?

Comment 4

[ERIC]

Yes, it did. But, it was version 31-something. I upgraded to v. 49.0.02.

Comment 5

[Robert Strong (they/them - no direct email)]

Most Linux distributions provide their own update mechanism and don't use the one provided by Mozilla. Which distribution are you using?

Comment 6

[ERIC]

If mine has it, I have no clue where to find it.Which version of Linux am I using? I'm using Linux Zorin 9.1 64 bit.

Comment 7

[Robert Strong (they/them - no direct email)]

OK... I've read a couple of posts that Linux Zorin has an outdated version of Firefox. It sounds like you downloaded the new version, etc. per
(In reply to ERIC from comment #0)
> Simple I DL'd the latest version, & yet the existing icons just launch old
> outdated version that came w/this version of Linux.

> DUH! The NEWEST version should launch! This BS NEVER happens in Windows!
Yep, Linux often requires more effort from the user when installing applications especially applications that are not part of the Linux distributions package manager.

To get help with installing Firefox (e.g. so they will launch, etc.) please check the support forums.
https://support.mozilla.org/en-US/questions/1029792

If you are unable to get the steps to work for you in that article please ask for help in the support forums.
https://support.mozilla.org/

Comment 8

[ERIC]

Hey Rob,

I just Dl'd Ubuntu 16.04 LTS & burned it to a DVD, rebooted, formatted, ditched Zorin, & the FF updated to the latest version NO ISSUES! & the icon ACTUALLY Launches the LATEST version! What a concept! DOH! :o ZORIN is the problem! Ubuntu RULES! I had the Zorin, & an older outdated version of Ubuntu, which would not install cause of some vid card drivers issues, so, I HAD to install the Zorin. ut the I DL'd the Ubuntu, & upgraded! :) Why though does even w/the updated Flash & FF does FF still give sgs soeties saying that Flash on certain pgs were being blocked & asking me to allow, even though, I had it set to ALWAYS activate?!

-Eric

Comment 9

[ERIC]

Doesn't even matter now, I ditched Linux altogether last Oct./Nov.-WAY too many probs! I switched to Win 8.1 Pro, & have 0 of the probs I had w/Linux w/regards to installing anything. Linux has a long way to go yet! (All versions, even Ubuntu) It is not user-friendly enough for my tastes, & requires more deep-level computer knowledge than I have to use it & I don't have the patience for it!

Comment 10

[john]

(In reply to Robert Strong [:rstrong] (use needinfo to contact me) from comment #7)
> Yep, Linux often requires more effort from the user when installing
> applications especially applications that are not part of the Linux
> distributions package manager.

not true in this case thou

all he had to do was:
 - start the firefox he got from ftp.mozilla.org
 - open preferences
 - make default
 - remove NoDisplay from ~/.local/share/applications/userapp-Firefox-RANDOM.desktop
 - and optionally add Icon=firefox and copy the icons to ~/.icons/
   - see https://support.mozilla.org/en-US/questions/1164411#answer-978198

Comment 11

[john]

(In reply to ERIC from comment #9)

in the future please use https://support.mozilla.org/en-US/questions/firefox
as this is not actually a bug but a general question from lack of knowledge

Comment 12

[john]

(In reply to ERIC from comment #0)

just to help you out and clarify what happened

even thou you got a newer version you started the one which came with your distro