1316600 - Emoji icons showing up as boxes with codes inside them

Status: UNCONFIRMED

(Core :: Graphics: Text, defect)

Description

[Parker]

Attachment: screenshot of the issue I'm having

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20161110002945

Steps to reproduce:

view this copy pasta: https://t.co/dqVeYhVCHm
read the copy pasta


Actual results:

the copypasta's emoji's did not display correctly/did now show icons.


Expected results:

Should have propperly displayed the icons

Comment 1

[Hani Yacoub, Desktop QA]

Attachment: Screenshot from 2016-11-15 11-44-11.png

User Agent 	Mozilla/5.0 (X11; Linux x86_64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID 	20161114043454

I couldn't reproduce this issue on Linux x86_64 using Firefox Nightly and Firefox 50 Release. Please note that I used a new profile without add-ons.
Please see the screenshot attached.

Please test if the issue can be reproduced in the safe mode of Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please download the Firefox Nightly from here: https://nightly.mozilla.org/ and retest the problem.

If you still have the issue please create a new profile, you have the steps here: 
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Comment 2

[Parker]

(In reply to Hani Yacoub from comment #1)
> Created attachment 8810785 [details]
> Screenshot from 2016-11-15 11-44-11.png
> 
> User Agent 	Mozilla/5.0 (X11; Linux x86_64; rv:53.0) Gecko/20100101
> Firefox/53.0
> Build ID 	20161114043454
> 
> I couldn't reproduce this issue on Linux x86_64 using Firefox Nightly and
> Firefox 50 Release. Please note that I used a new profile without add-ons.
> Please see the screenshot attached.
> 
> Please test if the issue can be reproduced in the safe mode of Firefox:
> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode
> 
> Please download the Firefox Nightly from here: https://nightly.mozilla.org/
> and retest the problem.
> 
> If you still have the issue please create a new profile, you have the steps
> here: 
> https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles?redirectlocale=en-US&redirectslug=Managing-
> profiles#w_starting-the-profile-manager

I created a new profile as well as starting in safe mode, yet I still have the same issue. I also changed my content settings to allow sites to choose their own fonts, but no dice.

Comment 3

[sharon0x1]

I am facing the same issue, but with version 50 on a 64 bit Lubuntu machine. I thought that Firefox should render emojis even if my native OS does not support them.

Comment 4

[sharon0x1]

Sorry, let me clarify, Firefox renders emojis, like on the first picture which was taken on the 10th of November. There are lots of scare boxes with numbers in them.

Comment 5

[Alex]

Same thing with
Linux Mint 18 with firefox 50.0 64bit

here I have old awfull emojis and square box http://getemoji.com/