Closed Bug 1328878 Opened 7 years ago Closed 7 years ago

Accessing an article in the TKB should have less steps

Categories

(support.mozilla.org :: Lithium Migration, task)

task
Not set
blocker

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: mana, Assigned: jsavage)

Details

Steps to reproduce

Access migration site, click on a Product and then a topic trying to access all the articles within that topic (e.g. Firefox ->Protect your privacy).

Actual results
The breadcrumbs are weird and there seem to be extra steps needed to access the article list
http://migration26.stage.lithium.com/t5/Protect-your-privacy/tkb-p/Protect-Privacy

You need 3 click in order to access the article list: Firefox ->Protect your privacy -> Protect your privacy

The breadcrumb is listing Support->Support Knowledge Base-> Protect your privacy Knowledge Base -> Protect your privacy

Expected results
You should be able to access the article list with only two click Firefox -> Protect your Privacy

The breadcrumb should only contain the two steps : Home - Firefox- Protect your privacy
See: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy
Severity: normal → blocker
Assignee: nobody → scott.riley
Breadcrumb is an admin setting http://migration26.stage.lithium.com/t5/bizapps/bizappspage/tab/community%3Aadmin%3Adisplay%3Alayout-display%3Asettings?setting=config.disable_rollup_page_breadcrumbs

Structure/clicks is defined by the map and can be changed in Admin as Mozilla desires.
More on the second portion of that comment.  Reminder of Lithium taxonomy:

1.  Structure.  Where the content lives in the site, the container or node. Category (Collection of nodes e.g. "Product" or "Archive" etc).  Node (Forum, TKB e.g. "Firefox Discussions" or "Firefox Articles").
2.  Labels.  Next level down taxonomy. Can be pre-defined per node and required at the time of posting.  Designed to organize content within a node.
3.  Tags.  User level attributes to allow members to organize content for themselves.  Can be managed in Admin.

These are the factors that can help reduce the levels of how the community is structured (which directly controls #of clicks and the UI).
Re-assigning to Joni.
Assignee: scott.riley → jsavage
Status: NEW → ASSIGNED
Next steps to remove the view of locked content.
This looks fixed on prod. For locked content please file new bug.
Status: ASSIGNED → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
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