1329084 - Firefox crashes for long duration webrtc call

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[KIshor Kulkarni]

Attachment: firefox_crash_for_apprtc.txt

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.51 Safari/537.36

Steps to reproduce:

I ran a long duration webrtc call with AppRTC and Bluejeans webrtc solution


Actual results:

Firefox got crashed on windows after running the meeting for about 5 hours


Expected results:

Application should not crash if we run the webrtc meetings for long duration.

Comment 1

[Loic]

Do you have the crash report in about:crashes? If yes, ost the URL (bp-...).

Comment 2

[Emil Pasca [:emilpasca]]

Hi KIshor, is this still reproducible on your end? If yes, can you please retest this using the latest Firefox release and latest the Nightly build (https://nightly.mozilla.org/) and report back the results ? When doing this, please use a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/PNe90E).

Also if you can please provide a crash report id, as mentioned by Loic in comment 1.

Comment 3

[KIshor Kulkarni]

HI Emil , 

Will try to reproduce the issue and get back with results.

Comment 4

[Emil Pasca [:emilpasca]]

Hi KIshor, have you managed to reproduce the issue?

Comment 5

[Emil Pasca [:emilpasca]]

Marking this as Resolved - Incomplete due to the lack of response from the reporter.

If anyone can still reproduce it on latest versions, feel free to reopen the issue and provide more information.