Closed Bug 1350946 Opened 7 years ago Closed 7 years ago

Thunderbird stopped receiving emails at 5:30 AM EDT on Sunday March 26th. I updated, checked my ISP, all are up to date and emails are coming in on the ISP. I keep getting a password error message on Thunderbird. How can I fix this?

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
45 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: mhanners, Unassigned)

Details

(Whiteboard: [sec-insecure-third-party-site-reviewed][support]) 

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170316213829

Steps to reproduce:

Went to thunderbird/mozilla website. Downloaded the newest version. No improvement. Called my ISP, Time Warner Spectrum. Emails are coming in normally there, password works on the ISP. Thunderbird is not recognizing it and keeps sending error messages. Using version 45.8.0


Actual results:

Thus far there has been no change. At this time I cannot use Thunderbird.
The friendly people in support forum have more experience in helping with these issues. Please post a support request at https://support.mozilla.org/t5/Thunderbird/bd-p/Learn-Basics  Plus this isn't likely a bug, so => invalid
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
Whiteboard: [support]
Whiteboard: [support] → [sec-insecure-third-party-site-reviewed][support]

same problem. After v78 I no longer receive emails and my password is invalid. HOWEVER, works with all other email clients

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