Open
Bug 1355436
Opened 7 years ago
Updated 2 years ago
Private Window opened with Blank View (Not Accessible)
Categories
(Core :: Graphics, defect, P3)
Tracking
()
UNCONFIRMED
People
(Reporter: adwebtest.92, Unassigned, NeedInfo)
Details
(Whiteboard: [gfx-noted])
Attachments
(1 file)
6.74 KB,
image/png
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 Build ID: 20170316213829 Steps to reproduce: Pressed "Shift + Ctrl + P" to open Private Window. Initially Window looks good, But when i tried to move window from one screen to another then it disappears with Blank View. Actual results: Blank Window opened Expected results: Should remain as it is, even if i move that window between multiple screens.
Comment 1•7 years ago
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Tested this on Windows 10 x64 with FF 52 release and FF Nightly 55.0a1(2017-04-13) and I can reproduce this issue, when I move the private window from one screen to another everything works as expected, I don't see any blank view. Can you please try the followings: Please test if the issue is reproducible in safe mode, here is a link that can help you: https://support.mozilla.org/t5/Procedures-to-diagnose-and-fix/Troubleshoot-Firefox-issues-using-Safe-Mode/ta-p/1687#w_how-to-start-firefox-in-safe-mode If you still have the issue please create a new profile, you have the steps here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager
Flags: needinfo?(adwebtest.92)
Comment 2•7 years ago
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Operating System: Ubuntu 15.10 x64 Firefox Version: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0 I worked this bug on my firefox. The private window opens correctly. I could not reproduce the bug. [bugday-20170410]
Reporter | ||
Comment 3•7 years ago
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(In reply to ovidiu boca[:Ovidiu] from comment #1) > Tested this on Windows 10 x64 with FF 52 release and FF Nightly > 55.0a1(2017-04-13) and I can reproduce this issue, when I move the private > window from one screen to another everything works as expected, I don't see > any blank view. > > Can you please try the followings: > > Please test if the issue is reproducible in safe mode, here is a link that > can help you: > https://support.mozilla.org/t5/Procedures-to-diagnose-and-fix/Troubleshoot- > Firefox-issues-using-Safe-Mode/ta-p/1687#w_how-to-start-firefox-in-safe-mode > > If you still have the issue please create a new profile, you have the steps > here:https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove- > firefox-profiles?redirectlocale=en-US&redirectslug=Managing- > profiles#w_starting-the-profile-manager Hi, As per your suggestion, I have tested this issue in Safe Mode(Add-ons Disabled) and everything works as expected. May be there is problem with Add-ons. Thanks, I appreciate your support.
Flags: needinfo?(adwebtest.92)
Comment 4•7 years ago
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Adwebtest.92, Thanks for your effort, what I can suggest further in your case, is to try to disable one by one the add-ons and see which one cause the issue.
Flags: needinfo?(adwebtest.92)
Updated•7 years ago
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Whiteboard: [gfx-noted]
Updated•7 years ago
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Priority: -- → P3
Updated•2 years ago
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Severity: normal → S3
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Description
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