Closed
Bug 135905
Opened 22 years ago
Closed 22 years ago
mail crashes when checking for new mail when going offline
Categories
(MailNews Core :: Backend, defect)
Tracking
(Not tracked)
VERIFIED
WORKSFORME
People
(Reporter: hans, Assigned: mscott)
Details
(Keywords: crash)
From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:0.9.9+) Gecko/20020308 BuildID: 2002030803 When I go offline and click "download" in reply to the "work offline" dialog, mail crashes immediately Reproducible: Always Steps to Reproduce: 1. Start mozilla mail online. 2. Click the "connection" icon in the lower right corner. 3. A dialog "work offline" pops up and asks you whether to download messages. Click "download". The "Always ask..." checkbox should be checked (but maybe this isn't necessary). Actual Results: Mozilla mail crashes immediately because of an access violation. Expected Results: Mozilla should have checked for mail, then switched to offline mode. I've seen this bug since the 0.9.9 milestone build but never before. I am using a dialup connection and several POP accounts.
Reporter | ||
Comment 1•22 years ago
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Addition - downloading mail works when I click the "Get Msgs" button on the toolbar.
Comment 2•22 years ago
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Reporter, could you install the latest nightly build and try it again? If you are crashing in Mozilla the best thing you can do to help the developers fix your bug is to attach a stacktrace. If you're not building yourself you are not out of luck. Mozilla releases nightly and milestone builds with Full Circle's Talkback (you can get latest build on: http://ftp.mozilla.org/pub/mozilla/nightly/latest/) Talkback should catch most crashes and offer to send in a crash report. Developers can retrieve that crash report and attach it to your bug report if you provide either the Incident ID (you can get it by running the talkback program from /components/talkback/). Thanks for your help in testing Mozilla and reporting bugs.
Severity: major → critical
Keywords: crash
Comment 3•22 years ago
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Works for me ! WinXP and build 2002040608. Reporter's build seems to be a little older ? 8 march ?
Reporter | ||
Comment 4•22 years ago
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I downloaded the the executable in question on April 6... however, with the latest build, it seems to be fixed.
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
marking verified worksforme based on reporter's last comment
Status: RESOLVED → VERIFIED
QA Contact: gayatri → laurel
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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