Closed
Bug 1359089
Opened 7 years ago
Closed 6 years ago
print preview hangs browser
Categories
(Core :: Print Preview, defect)
Core
Print Preview
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: aryx, Unassigned)
Details
Tested with Firefox 55.0a1 20170424 32-bit and 53.0 64-bit Similar to bug 1276717. This is due to print settings (see below): 0. Import the print settings from below and add them to the prefs.js file in the Firefox profile. 1. Open http://www.freiepresse.de/RATGEBER/REISE/Abflug-in-Prag-lohnt-sich-das-artikel9819481.php 2. Open menu File > Print Preview Actual result: Print preview prompt shown, one hyperthread is under full load. Expected: Print preview shown. No idea if the PDFCreator printer is necessary for this: http://download.pdfforge.org/download/pdfcreator/PDFCreator-stable This can be fixed by resetting these preferences: user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); to their initial values (in about:config). Initial printer values: user_pref("print.print_printer", "PDFCreator"); user_pref("print.printer_PDFCreator.print_bgcolor", false); user_pref("print.printer_PDFCreator.print_bgimages", false); user_pref("print.printer_PDFCreator.print_colorspace", ""); user_pref("print.printer_PDFCreator.print_command", ""); user_pref("print.printer_PDFCreator.print_downloadfonts", false); user_pref("print.printer_PDFCreator.print_duplex", 1152); user_pref("print.printer_PDFCreator.print_edge_bottom", 0); user_pref("print.printer_PDFCreator.print_edge_left", 0); user_pref("print.printer_PDFCreator.print_edge_right", 0); user_pref("print.printer_PDFCreator.print_edge_top", 0); user_pref("print.printer_PDFCreator.print_evenpages", true); user_pref("print.printer_PDFCreator.print_footercenter", ""); user_pref("print.printer_PDFCreator.print_footerleft", ""); user_pref("print.printer_PDFCreator.print_footerright", ""); user_pref("print.printer_PDFCreator.print_headercenter", ""); user_pref("print.printer_PDFCreator.print_headerleft", ""); user_pref("print.printer_PDFCreator.print_headerright", ""); user_pref("print.printer_PDFCreator.print_in_color", true); user_pref("print.printer_PDFCreator.print_margin_bottom", "0.787500023841858"); user_pref("print.printer_PDFCreator.print_margin_left", "0.787500023841858"); user_pref("print.printer_PDFCreator.print_margin_right", "0.787500023841858"); user_pref("print.printer_PDFCreator.print_margin_top", "0.787500023841858"); user_pref("print.printer_PDFCreator.print_oddpages", true); user_pref("print.printer_PDFCreator.print_orientation", 1); user_pref("print.printer_PDFCreator.print_page_delay", 50); user_pref("print.printer_PDFCreator.print_paper_data", 9); user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); user_pref("print.printer_PDFCreator.print_paper_name", ""); user_pref("print.printer_PDFCreator.print_paper_size_type", 0); user_pref("print.printer_PDFCreator.print_paper_size_unit", 1); user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); user_pref("print.printer_PDFCreator.print_plex_name", ""); user_pref("print.printer_PDFCreator.print_resolution", 8448); user_pref("print.printer_PDFCreator.print_resolution_name", ""); user_pref("print.printer_PDFCreator.print_reversed", false); user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); user_pref("print.printer_PDFCreator.print_shrink_to_fit", false); user_pref("print.printer_PDFCreator.print_to_file", false); user_pref("print.printer_PDFCreator.print_to_filename", ""); user_pref("print.printer_PDFCreator.print_unwriteable_margin_bottom", 0); user_pref("print.printer_PDFCreator.print_unwriteable_margin_left", 0); user_pref("print.printer_PDFCreator.print_unwriteable_margin_right", 0); user_pref("print.printer_PDFCreator.print_unwriteable_margin_top", 0); Example stack of thread under load: xul.dll!nsIFrame::UsedBorderProperty+0xd xul.dll!nsIFrame::GetUsedBorder+0xd3 xul.dll!nsIFrame::GetUsedBorderAndPadding+0x38 xul.dll!nsIFrame::GetLogicalUsedBorderAndPadding+0x17 xul.dll!nsIFrame::ContentBSize+0x19 xul.dll!nsSplittableFrame::ConsumedBSize+0x7e7008 xul.dll!nsBlockFrame::Reflow+0x5f xul.dll!nsContainerFrame::ReflowChild+0x66 xul.dll!nsCanvasFrame::Reflow+0x1a1 xul.dll!nsContainerFrame::ReflowChild+0x7f xul.dll!nsPageContentFrame::Reflow+0x132 xul.dll!nsContainerFrame::ReflowChild+0x7f xul.dll!nsPageFrame::Reflow+0x27c xul.dll!nsContainerFrame::ReflowChild+0x7f xul.dll!nsSimplePageSequenceFrame::Reflow+0x4a0 xul.dll!nsContainerFrame::ReflowChild+0x66 xul.dll!nsHTMLScrollFrame::ReflowScrolledFrame+0x25f xul.dll!nsHTMLScrollFrame::ReflowContents+0x71 xul.dll!nsHTMLScrollFrame::Reflow+0x1be xul.dll!nsContainerFrame::ReflowChild+0x7f xul.dll!mozilla::ViewportFrame::Reflow+0x2cc xul.dll!mozilla::PresShell::DoReflow+0x300 xul.dll!mozilla::PresShell::ProcessReflowCommands+0xdd xul.dll!mozilla::PresShell::FlushPendingNotifications+0x25f xul.dll!nsPrintEngine::ReflowPrintObject+0x478 xul.dll!nsPrintEngine::ReflowDocList+0x93 xul.dll!nsPrintEngine::InitPrintDocConstruction+0x2d xul.dll!nsPrintEngine::DoCommonPrint+0x9ff xul.dll!nsPrintEngine::CommonPrint+0x38 xul.dll!nsPrintEngine::PrintPreview+0xbf xul.dll!nsDocumentViewer::PrintPreview+0x2de xul.dll!XPTC__InvokebyIndex+0x72 xul.dll!XPCWrappedNative::CallMethod+0x339 xul.dll!XPC_WN_CallMethod+0x170 xul.dll!js::InternalCallOrConstruct+0x155 xul.dll!Interpret+0x4eb0 xul.dll!js::RunScript+0x31f xul.dll!js::InternalCallOrConstruct+0x24b xul.dll!Interpret+0x4eb0 xul.dll!js::RunScript+0x31f xul.dll!js::InternalCallOrConstruct+0x24b xul.dll!JS_CallFunctionValue+0x13e xul.dll!nsFrameMessageManager::ReceiveMessage+0x8e7 xul.dll!mozilla::dom::TabChild::RecvAsyncMessage+0xff xul.dll!mozilla::dom::PBrowserChild::OnMessageReceived+0x303 xul.dll!mozilla::dom::PContentChild::OnMessageReceived+0x68 xul.dll!mozilla::ipc::MessageChannel::DispatchAsyncMessage+0x6b xul.dll!mozilla::ipc::MessageChannel::DispatchMessageW+0x194 xul.dll!mozilla::ipc::MessageChannel::RunMessage+0x69 xul.dll!mozilla::ipc::MessageChannel::MessageTask::Run+0x48 xul.dll!nsThread::ProcessNextEvent+0x26b xul.dll!mozilla::ipc::MessagePump::Run+0x9e xul.dll!mozilla::ipc::MessagePumpForChildProcess::Run+0x70 xul.dll!MessageLoop::RunHandler+0x1b xul.dll!MessageLoop::Run+0x3e xul.dll!nsBaseAppShell::Run+0x3c xul.dll!nsAppShell::Run+0x2c xul.dll!XRE_RunAppShell+0x2e xul.dll!mozilla::ipc::MessagePumpForChildProcess::Run+0x29 xul.dll!MessageLoop::RunHandler+0x1b xul.dll!MessageLoop::Run+0x3e xul.dll!XRE_InitChildProcess+0x68a firefox.exe!content_process_main+0xa4 firefox.exe!NS_internal_main+0x59d6 firefox.exe!wmain+0x140 firefox.exe!__scrt_common_main_seh+0x11d KERNEL32.DLL!BaseThreadInitThunk+0x22 ntdll.dll!RtlUserThreadStart+0x34
Comment 1•6 years ago
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(In reply to Sebastian Hengst [:aryx][:archaeopteryx] (needinfo on intermittent or backout) from comment #0) > user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); > user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); > user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); These values are the same as the values you then go on to list as being the "Initial printer values". What are the actual values that result in the hang? > Example stack of thread under load: > > xul.dll!nsIFrame::UsedBorderProperty+0xd [snip] If you step up the frame tree, at which frame does the loop occur? (When Firefox returns to spinning instead of being paused in the debugger.)
Flags: needinfo?(aryx.bugmail)
Reporter | ||
Comment 2•6 years ago
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(In reply to Jonathan Watt [:jwatt] (needinfo? me) from comment #1) > (In reply to Sebastian Hengst [:aryx][:archaeopteryx] (needinfo on > intermittent or backout) from comment #0) > > user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); > > user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); > > user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); > > These values are the same as the values you then go on to list as being the > "Initial printer values". What are the actual values that result in the hang? With "Initial printer values" I mean to right-click them and choose "Reset". > > Example stack of thread under load: > > > > xul.dll!nsIFrame::UsedBorderProperty+0xd > [snip] > > If you step up the frame tree, at which frame does the loop occur? (When > Firefox returns to spinning instead of being paused in the debugger.) Unfortunately, the article has disappeared behind a paywall, so I can't test this anymore.(In reply to Jonathan Watt [:jwatt] (needinfo? me) from comment #1) > (In reply to Sebastian Hengst [:aryx][:archaeopteryx] (needinfo on > intermittent or backout) from comment #0) > > user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); > > user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); > > user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); > > These values are the same as the values you then go on to list as being the > "Initial printer values". What are the actual values that result in the hang? > > > Example stack of thread under load: > > > > xul.dll!nsIFrame::UsedBorderProperty+0xd > [snip] > > If you step up the frame tree, at which frame does the loop occur? (When > Firefox returns to spinning instead of being paused in the debugger.) (In reply to Jonathan Watt [:jwatt] (needinfo? me) from comment #1) > (In reply to Sebastian Hengst [:aryx][:archaeopteryx] (needinfo on > intermittent or backout) from comment #0) > > user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); > > user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); > > user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); > > These values are the same as the values you then go on to list as being the > "Initial printer values". What are the actual values that result in the hang? > > > Example stack of thread under load: > > > > xul.dll!nsIFrame::UsedBorderProperty+0xd > [snip] > > If you step up the frame tree, at which frame does the loop occur? (When > Firefox returns to spinning instead of being paused in the debugger.) (In reply to Jonathan Watt [:jwatt] (needinfo? me) from comment #1) > (In reply to Sebastian Hengst [:aryx][:archaeopteryx] (needinfo on > intermittent or backout) from comment #0) > > user_pref("print.printer_PDFCreator.print_paper_height", " 11,00"); > > user_pref("print.printer_PDFCreator.print_paper_width", " 8,50"); > > user_pref("print.printer_PDFCreator.print_scaling", " 1,00"); > > These values are the same as the values you then go on to list as being the > "Initial printer values". What are the actual values that result in the hang? > > > Example stack of thread under load: > > > > xul.dll!nsIFrame::UsedBorderProperty+0xd > [snip] > > If you step up the frame tree, at which frame does the loop occur? (When > Firefox returns to spinning instead of being paused in the debugger.)
Status: NEW → RESOLVED
Closed: 6 years ago
Flags: needinfo?(aryx.bugmail)
Resolution: --- → INCOMPLETE
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Description
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