Closed
Bug 1359871
Opened 7 years ago
Closed 7 years ago
MP4 video does not play on "Lick Your Rats" page
Categories
(Core :: Audio/Video: Playback, defect)
Tracking
()
RESOLVED
WONTFIX
People
(Reporter: yoasif, Unassigned)
Details
Attachments
(2 files)
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:55.0) Gecko/20100101 Firefox/55.0 Build ID: 20170426030329 Steps to reproduce: 1. Navigate to http://learn.genetics.utah.edu/content/epigenetics/rats/ 2. A video with source "rat3.mp4" appears as an embed on the page Actual results: I see a unhappy document icon with message "No video with supported format and MIME type found." Navigating to the file directly also does not work. http://learn.genetics.utah.edu/content/epigenetics/rats/rat3.mp4 Expected results: The video should appear and be playable. I am able to play the video on Safari on this machine. Additionally, my browser appears to be able to play mp4 video elsewhere, eg: https://raw.githubusercontent.com/mediaelement/mediaelement-files/master/big_buck_bunny.mp4 ffprobe results on the file: ffprobe rat3.mp4 ffprobe version 3.0.2 Copyright (c) 2007-2016 the FFmpeg developers built with Apple LLVM version 7.0.2 (clang-700.1.81) configuration: --prefix=/usr/local/Cellar/ffmpeg/3.0.2 --enable-shared --enable-pthreads --enable-gpl --enable-version3 --enable-hardcoded-tables --enable-avresample --cc=clang --host-cflags= --host-ldflags= --enable-opencl --enable-libx264 --enable-libmp3lame --enable-libxvid --enable-vda libavutil 55. 17.103 / 55. 17.103 libavcodec 57. 24.102 / 57. 24.102 libavformat 57. 25.100 / 57. 25.100 libavdevice 57. 0.101 / 57. 0.101 libavfilter 6. 31.100 / 6. 31.100 libavresample 3. 0. 0 / 3. 0. 0 libswscale 4. 0.100 / 4. 0.100 libswresample 2. 0.101 / 2. 0.101 libpostproc 54. 0.100 / 54. 0.100 Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'rat3.mp4': Metadata: major_brand : mp42 minor_version : 0 compatible_brands: isommp42 creation_time : 2014-08-07 23:00:05 Duration: 00:00:44.80, start: 0.000000, bitrate: 319 kb/s Stream #0:0(eng): Video: mpeg4 (Simple Profile) (mp4v / 0x7634706D), yuv420p, 352x288 [SAR 1:1 DAR 11:9], 190 kb/s, 30 fps, 30 tbr, 30k tbn, 30 tbc (default) Metadata: creation_time : 2014-08-07 23:00:05 handler_name : Mainconcept MP4 Video Media Handler Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 32000 Hz, stereo, fltp, 126 kb/s (default) Metadata: creation_time : 2014-08-07 23:00:05 handler_name : Mainconcept MP4 Sound Media Handler
Reporter | ||
Comment 1•7 years ago
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Reporter | ||
Comment 2•7 years ago
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FYI, when reporting to webcompat using the built in "Report Site Issue" feature, the technical information is posted: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006) Resource: http://learn.genetics.utah.edu/content/epigenetics/rats/rat3.mp4
Updated•7 years ago
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Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
Comment 3•7 years ago
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we only support H264 (MPEG-4 part 10), VP8, VP9, Theora video codec. We and and won't support Divx (MPEG-4 Part 2)
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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Description
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