Closed Bug 1370743 Opened 7 years ago Closed 4 years ago

Facebook game "FarmVille 2" is stuck at the loading page on Ubuntu 16.04 x64 and on 18.04 and on 20

Categories

(Core Graveyard :: Plug-ins, defect, P2)

Product:
Core Graveyard
Component:
Plug-ins
Platform:
Desktop
All
Type:
defect

Tracking

(platform-rel ?, firefox55 affected, firefox67 affected, firefox68 affected, firefox69 affected, firefox70 affected, firefox71 affected, firefox72 affected, firefox73 affected, firefox74 affected, firefox75 affected, firefox76 affected, firefox77 affected, firefox79 affected, firefox80 affected, firefox81 affected, firefox82 affected, firefox83 affected)

Status:
RESOLVED WONTFIX
Tracking Flags:
Tracking Status
platform-rel --- ?
firefox55 --- affected
firefox67 --- affected
firefox68 --- affected
firefox69 --- affected
firefox70 --- affected
firefox71 --- affected
firefox72 --- affected
firefox73 --- affected
firefox74 --- affected
firefox75 --- affected
firefox76 --- affected
firefox77 --- affected
firefox79 --- affected
firefox80 --- affected
firefox81 --- affected
firefox82 --- affected
firefox83 --- affected

People

(Reporter: StefanG_QA, Unassigned)

References

(
URL
)

Details

(Whiteboard: [platform-rel-Zynga])

Attachments

(4 files)

console errors - FarmVille 2 - .png
1.07 MB, image/png
Details
console errors - FarmVille 2.png
1.14 MB, image/png
Details
console errors -Slotomania .png
1.05 MB, image/png
Details
youtube 1080play video -errors console.png
823.19 KB, image/png
Details 
Mozilla/5.0 (X11; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0  (20170606100219)

STR:
1. Open Nightly 
2. Navigate and login to Facebook.com
3. Start Farm Ville 2 game
4. Observe

AR: The game is stuck at the loading screen
ER: The game should load without issue

The game is running correctly on Windows and OS X.
Is this bug 1370237?
Flags: needinfo?(stefan.georgiev)
The game is not loading even when delete the mentioned file (pluginreg.dat) in the profile folder and restart Nightly. 

Flipping the following prefs does not make any difference as well - browser.tabs.remote.autostart.2 and dom.ipc.plugins.asyncdrawing.enabled
Flags: needinfo?(stefan.georgiev)
WFM on Linux 64: I get the ask-to-activate prompt and can use it successfully.

I don't know what to do next about this bug.
I spoke too soon: I am seeing this get stuck right at the end of the loading screen. I'm going to reach out on our partner list.
This bug 1370743 has been filed about the same problem, although its reproducibility scenario at the time was a bit different.
platform-rel: --- → ?
Whiteboard: [platform-rel-Zynga]
Err sorry, I meant bug 1317995.
We worked with Adobe on gug 1317995 with async drawing, and that appears to be fixed in the latest Flash updates.

This bug on Linux has very similar symptoms but doesn't depend on async drawing (which doesn't even existing on Linux).
I've noticed that this bug is now reproducing on Windows 10 using 52.5.2 esr - build 2.
Also reproducible on Windows 10 x64 on the Firefox Nightly 60.0a1(2018-01-31)(64-bit)

Reproducible on DevEdition 65.0b9 on Ubuntu 18.04 (x64). The string (SecurityError: Permission denied to access property "href" on cross-origin object) appears multiple times in the browser console.

Mozilla/5.0 (Windows NT 6.1; rv:67.0) Gecko/20100101 Firefox/67.0 (20190219094627)

Reproducible using the latest Nightly build on Windows 7 x84 with the following error in the browser console "SecurityError: Permission denied to get property "href" on cross-origin object"

status-firefox67: --- → affected

Reproducible using Firefox Nightly 68.0a1 (2019-03-22) on Windows 10 x64.
"SecurityError: Permission denied to get property "href" on cross-origin object" error appears in the browser console.

status-firefox68: --- → affected

Reproducible in the Latest Nightly 69.0a1 (2019-07-01).

status-firefox69: --- → affected

Mozilla/5.0 (X11; Linux i686; rv:71.0) Gecko/20100101 Firefox/71.0 - Build ID: 20190911215306.
This issues is still reproducible on the latest Nightly 71.0a1 on Ubuntu 16.04 i686.

This is still happening on latest Nightly 72.0a1 on Ubuntu 18.04

status-firefox72: --- → affected
Summary: Facebook game "FarmVille 2" is stuck at the loading page on Ubuntu 16.04 x64 → Facebook game "FarmVille 2" is stuck at the loading page on Ubuntu 16.04 x64 and on 18.04

This issue was reproducible on Windows 10 with Firefox Nightly version 74.0a1 (2020-01-14) (64-bit). Marked as affected and all platforms.

status-firefox74: --- → affected
OS: Linux → All
Hardware: x86_64 → Desktop
Version: 55 Branch → Trunk

This issue was reproducible on Mac OS 10.14 with Firefox Nightly version 75.0a1 (2020-02-17) . Marked as affected.

status-firefox75: --- → affected

Hi,

I was able to reproduce this issue on Ubuntu 18 with Firefox version Nightly 76.0a1 (2020-03-17) (64-bit) on game https://apps.facebook.com/juicejam . Marking that flag as affected.

status-firefox76: --- → affected

Hi,

I was able to reproduce this issue on Ubuntu 18 with Firefox version Nightly 77.0a1 (2020-04-15) (64-bit). Marking that flag as affected.

status-firefox77: --- → affected

i was able to reproduce this issue on Nightly 81.0a1 on Ubuntu 18.04, also on beta 80.0b3 and 79release.

status-firefox79: --- → affected
status-firefox80: --- → affected
status-firefox81: --- → affected

Hi,

I was able to reproduce this issue on Ubuntu 20 with Firefox version Nightly 83.0a1 (2020-10-14) (64-bit). Marking that flag as affected.

status-firefox83: --- → affected
Summary: Facebook game "FarmVille 2" is stuck at the loading page on Ubuntu 16.04 x64 and on 18.04 → Facebook game "FarmVille 2" is stuck at the loading page on Ubuntu 16.04 x64 and on 18.04 and on 20

Change the status for beta to have the same as nightly and release.
For more information, please visit auto_nag documentation.

status-firefox82: --- → affected
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WONTFIX
Product: Core → Core Graveyard
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