Closed
Bug 1373315
Opened 7 years ago
Closed 7 years ago
Cannot Login into Firefox Services Accounts
Categories
(Cloud Services :: Server: Firefox Accounts, defect)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: ashwinphadke12, Unassigned)
Details
Attachments
(1 file)
69.60 KB,
image/jpeg
|
Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0 Build ID: 20170608105825 Steps to reproduce: I recently updated my Firefox to the version 54 and newly installed duckduckgo add on. Actual results: Since the update I have not been able to log in into Firefox sync, pockets and when I try using VPN the browser is stuck at "performing TLS handshake" . I have received the confirmation email but the link does not open. Expected results: The Account should have been verified and i be able to log in to Firefox services and when i use VPN the browsing should continue as regular.
Updated•7 years ago
|
Component: Untriaged → Server: Sync
Product: Firefox → Cloud Services
Version: 54 Branch → unspecified
Comment 1•7 years ago
|
||
John or Jon, sounds like potential TLS issues when accessing the auth-server, have either of you seen this sort of thing before?
Component: Server: Sync → Server: Firefox Accounts
Flags: needinfo?(jrgm)
Flags: needinfo?(jbuckley)
Comment 2•7 years ago
|
||
Hi :ashwinphadke12, thanks for reporting this bug! The first thing I'd like to verify is that your Firefox TLS settings are configured correctly; could you visit https://www.ssllabs.com/ssltest/viewMyClient.html and take a screenshot of that page?
Updated•7 years ago
|
Flags: needinfo?(jrgm)
Flags: needinfo?(jbuckley)
Updated•7 years ago
|
Flags: needinfo?(ashwinphadke12)
Comment 3•7 years ago
|
||
Also try to disable `network.tcp.tcp_fastopen_enable` via about:config if that is enabled.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → INCOMPLETE
Reporter | ||
Comment 4•7 years ago
|
||
This is the result from the website mentioned in the reply comment
Flags: needinfo?(ashwinphadke12)
Reporter | ||
Comment 5•7 years ago
|
||
(In reply to Vlad Filippov (:vladikoff) from comment #3) > Also try to disable `network.tcp.tcp_fastopen_enable` via about:config if > that is enabled. There can be no such entry found in the about:config section.
Comment 6•7 years ago
|
||
:ashwinphadke12 - Do you get the same error message when you disable your VPN and access that page?
You need to log in
before you can comment on or make changes to this bug.
Description
•