Closed
Bug 1373659
Opened 7 years ago
Closed 7 years ago
Sometimes freezes for about 2-3 minutes especially after starting.
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: atsitubeman, Unassigned)
Details
(Keywords: perf)
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0 Build ID: 20170518000419 Steps to reproduce: Can't always repro Actual results: Have to wait 3 minutes for app to unfreeze. Expected results: Unfreezes after 3 min. Using Windows 8. Running in compatibility mode for Windows 7.
Comment 1•7 years ago
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Ken, Please start *Windows'* safe mode with networking enabled - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird Does problem go away? (Joe has been seeing startup freeze in 55 beta)
Flags: needinfo?(atsitubeman)
Keywords: perf
I heard of safe mode, but don't know how to start it. Doesn't that mess up the appearance of your graphics?
Flags: needinfo?(atsitubeman)
Comment 3•7 years ago
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I gave you links with instructions. Safe mode is temporary.
Comment 4•7 years ago
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Can't proceed without more input from user
Severity: normal → major
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INCOMPLETE
Summary: App freezes for about 2-3 minutes especially after starting. → Sometimes freezes for about 2-3 minutes especially after starting.
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Description
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