Closed
Bug 1387727
Opened 7 years ago
Closed 7 years ago
Gmail doesn't' work 2017-08-05
Categories
(Core :: Graphics, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: iiiiikolor, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 Build ID: 20170805100334 Steps to reproduce: Hi I would noticed Gmail account doesn't allow log in and after restart don't remember me complicity. Button icon in Gmail not visible .
Comment 1•7 years ago
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Could you explain how Gmail is not working in detail, perhaps with a screenshot?
I can't look .Gmail does not respond for my mail .I have to use recovery method to log in. Inside you see screenshot .Without buttons . https://www.amazon.com/clouddrive/share/VisG2NTRKY3kv8N8T4enh1zSyh42IXoRKIhJbvrEAZz
Comment 3•7 years ago
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Thanks! So images are missing. Then can you try upgrading your graphics driver? https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Component: Untriaged → Graphics
Product: Firefox → Core
My card driver is new.If you ask me about Graphics driver. https://www.geforce.com/drivers
Comment 5•7 years ago
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(In reply to pawel from comment #4) > My card driver is new.If you ask me about Graphics driver. > > > https://www.geforce.com/drivers Can you help me go to about:support and copy-and-paste the info from Graphics item? Thanks
Flags: needinfo?(iiiiikolor)
Application Basics ------------------ Name: Firefox Version: 57.0a1 Build ID: 20170806100257 Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 OS: Windows_NT 6.2 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 5/4 Stylo: true (enabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Nightly Features ---------------- Name: Activity Stream Version: 0.0.0 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Click-to-Play staged rollout Version: 1.2 ID: clicktoplay-rollout@mozilla.org Name: Firefox Screenshots Version: 10.10.0 ID: screenshots@mozilla.org Name: FlyWeb Version: 1.0.0 ID: flyweb@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.2 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Multi-process staged rollout Version: 2.15 ID: e10srollout@mozilla.org Name: Photon onboarding Version: 0.1 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Presentation Version: 1.0.0 ID: presentation@mozilla.org Name: Shield Recipe Client Version: 55.1 ID: shield-recipe-client@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org Extensions ---------- Name: Adblock Plus Version: 2.9.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Element Hiding Helper for Adblock Plus Version: 1.4 Enabled: true ID: elemhidehelper@adblockplus.org Graphics -------- Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007115) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 950 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007115) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 950 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Direct2D: true DirectWrite: true (6.2.9200.16384) GPU #1 Active: Yes Description: NVIDIA GeForce GTX 950 Vendor ID: 0x10de Device ID: 0x1402 Driver Version: 23.21.13.8512 Driver Date: 7-27-2017 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 29513842 RAM: 2048 GPU #2 Active: No Description: Rodzina kart graficznych Intel(R) HD Graphics Family (Microsoft Corporation — WDDM 1.2) Vendor ID: 0x8086 Device ID: 0x0122 Driver Version: 9.17.10.2768 Driver Date: 5-26-2012 Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Subsys ID: 0000000c RAM: Unknown Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 2876 GPUProcess: Terminate GPU Process Device Reset: Trigger Device Reset Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature Media ----- Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 192000 Output Devices Name: Group Cyfrowe urządzenie audio (HDMI) (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Głośniki (2 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000\4&1d2c9eed&0&0001 Cyfrowe urządzenie audio (HDMI) (3 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000\4&1d2c9eed&0&0301 Cyfrowe urządzenie audio (HDMI) (3 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000\4&1d2c9eed&0&0301 Cyfrowe urządzenie audio (HDMI) (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Cyfrowe urządzenie audio (HDMI) (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Słuchawki (2 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000\4&1d2c9eed&0&0001 Cyfrowe urządzenie audio (HDMI) (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Cyfrowe urządzenie audio (S/PDIF) (2 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000\4&1d2c9eed&0&0001 Input Devices Name: Group Wejście liniowe (2 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000\4&1d2c9eed&0&0001 Wtyczka do wewnętrznego złącza AUX (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Wtyczka do wewnętrznego złącza AUX (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Wtyczka do wewnętrznego złącza AUX (3 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000\4&1d2c9eed&0&0301 Mikrofon (2 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000\4&1d2c9eed&0&0001 Mikrofon (2 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000\4&1d2c9eed&0&0001 Wtyczka do wewnętrznego złącza AUX (3 — Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000\4&1d2c9eed&0&0301 Wtyczka do wewnętrznego złącza AUX (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Wtyczka do wewnętrznego złącza AUX (Urządzenie zgodne ze standardem High Definition Audio): HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_38422951&REV_1001\5&4db8a77&0&0001 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20170806100257 browser.startup.homepage: https://mail.google.com/mail/u/0/#inbox browser.startup.homepage_override.buildID: 20170806100257 browser.startup.homepage_override.mstone: 57.0a1 browser.urlbar.lastSuggestionsPromptDate: 20170802 browser.urlbar.searchSuggestionsChoice: false browser.urlbar.timesBeforeHidingSuggestionsHint: 0 dom.forms.autocomplete.formautofill: true dom.webnotifications.enabled: false extensions.lastAppVersion: 57.0a1 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 54.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x1402 gfx.crash-guard.d3d11layers.driverVersion: 23.21.13.8512 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 layers.mlgpu.sanity-test-failed: false media.benchmark.vp9.fps: 178 media.benchmark.vp9.versioncheck: 2 media.eme.enabled: false media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1501675565 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20170806100257 media.gmp-manager.lastCheck: 1502025227 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.captive-portal-service.enabled: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1501690862 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.timeSpan: 0 security.disable_button.openDeviceManager: false security.sandbox.content.tempDirSuffix: {c9494758-f3d5-45bb-aa90-1bdd38e01273} services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1501690862 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Library Versions ---------------- NSPR Expected minimum version: 4.16 Version in use: 4.16 NSS Expected minimum version: 3.33 Beta Version in use: 3.33 Beta NSSSMIME Expected minimum version: 3.33 Beta Version in use: 3.33 Beta NSSSSL Expected minimum version: 3.33 Beta Version in use: 3.33 Beta NSSUTIL Expected minimum version: 3.33 Beta Version in use: 3.33 Beta Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 3 Effective Content Process Sandbox Level: 3
Flags: needinfo?(iiiiikolor)
Please closed this issue .I found problem .My ABP plus blocker has a this rule which block and not show my buttons in Gmail.Strange ?? ||ssl.gstatic.com
Comment 8•7 years ago
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Per Comment #7 closing this as INVALID.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
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Description
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