Closed
Bug 142363
Opened 22 years ago
Closed 16 years ago
[Matrox video card] Scrolling crashes browser
Categories
(SeaMonkey :: UI Design, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: dwnoon, Assigned: samir_bugzilla)
References
()
Details
(Keywords: crash, Whiteboard: [See comment 19])
Attachments
(1 file)
53.16 KB,
image/jpeg
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Details |
From Bugzilla Helper: User-Agent: Mozilla/5.0 (OS/2; U; Warp 4; en-US; rv:1.0rc1) Gecko/20020418 BuildID: 2002041811 The browser seems to crash, almost at random, when scrolling with the scrollbar on the right edge of the browser window. Reproducible: Sometimes Steps to Reproduce: 1. Open a Web page that more than fills the window. 2. Click the scrollbar on the right. 3. Scroll down. Actual Results: 05-05-2002 09:23:01 SYS3175 PID 0089 TID 0001 Slot 006c H:\MOZILLA\BIN\MOZILLA.EXE c0000005 1d648ec0 P1=00000002 P2=00000002 P3=XXXXXXXX P4=XXXXXXXX EAX=00000002 EBX=0012ee24 ECX=01bbff50 EDX=01bda358 ESI=0012ee5c EDI=01bbff50 DS=0053 DSACC=d0f3 DSLIM=1fffffff ES=0053 ESACC=d0f3 ESLIM=1fffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0afb GSACC=10f3 GSLIM=00003fff CS:EIP=005b:1d648ec0 CSACC=d0df CSLIM=1fffffff SS:ESP=0053:0012edec SSACC=d0f3 SSLIM=1fffffff EBP=0012ee48 FLG=00012202 GKCONTNT.DLL 0001:00118ec0 ------------------------------------------------------------ 05-05-2002 10:45:54 SYS3175 PID 009d TID 0001 Slot 006f H:\MOZILLA\BIN\MOZILLA.EXE c0000005 1d4f5882 P1=00000002 P2=1d7260b8 P3=XXXXXXXX P4=XXXXXXXX EAX=01ec3a58 EBX=1d7260b8 ECX=0012fa88 EDX=0137e380 ESI=00000004 EDI=01b1930c DS=0053 DSACC=d0f3 DSLIM=1fffffff ES=0053 ESACC=d0f3 ESLIM=1fffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0afb GSACC=10f3 GSLIM=00003fff CS:EIP=005b:1d4f5882 CSACC=d0df CSLIM=1fffffff SS:ESP=0053:0012f9e0 SSACC=d0f3 SSLIM=1fffffff EBP=0012fa18 FLG=00012203 GKCONTNT.DLL 0001:00005882 ------------------------------------------------------------ 05-05-2002 12:30:26 SYS3175 PID 00b0 TID 0001 Slot 0069 H:\MOZILLA\BIN\MOZILLA.EXE c0000005 1bf98c28 P1=00000000 P2=ffffffff P3=XXXXXXXX P4=XXXXXXXX EAX=00000400 EBX=00000001 ECX=00000000 EDX=00007fff ESI=000003f1 EDI=000001bd DS=0053 DSACC=d0f3 DSLIM=1fffffff ES=0053 ESACC=d0f3 ESLIM=1fffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:1bf98210 CSACC=d0df CSLIM=1fffffff SS:ESP=0053:0012fbc8 SSACC=d0f3 SSLIM=1fffffff EBP=0000025e FLG=00012212 DOSCALL1.DLL 0002:00008c28 The above are from 3 separate crashes, not just one crash. Expected Results: Text and images should simply scroll. Warp 4, fixpack 12. Matrox G400 video adapter, using Matrox drivers.
Comment 1•22 years ago
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dup of bug 140744 ?
Reporter | ||
Comment 2•22 years ago
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It's possible that this bug duplicates bug #140744, but the overall system environment was slightly different between the two instances. At the time the previous problem arose, the system was heavily loaded. In this newer instance Mozilla had the machine virtually to itself. I have also reconfigured the GUI slightly, by removing an OS/2 program called XWorkplace, which had been causing some difficulties regarding clean shutdowns, etc. The GUI is back to all-IBM code.
Reporter | ||
Comment 3•22 years ago
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Here is another crash that occurred in virtually identical conditions: lightly loaded machine, scrolling a page. This was using RC3 {Build ID 2002052410}. 05-26-2002 23:48:16 SYS3175 PID 0039 TID 0001 Slot 0063 M:\MOZILLA\BIN\MOZILLA.EXE c0000005 184d1b34 P1=00000001 P2=00414223 P3=XXXXXXXX P4=XXXXXXXX EAX=00000001 EBX=00414203 ECX=00010039 EDX=13e8b240 ESI=00000000 EDI=00000000 DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:184d1b34 CSACC=f0df CSLIM=ffffffff SS:ESP=0053:00130f24 SSACC=f0f3 SSLIM=ffffffff EBP=0100009c FLG=00010206 PMMERGE.DLL
Reporter | ||
Comment 4•22 years ago
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And another crash while scrolling down a page (http://news.bbc.co.uk/) 05-28-2002 11:47:55 SYS3175 PID 002d TID 0001 Slot 005c M:\MOZILLA\BIN\MOZILLA.EXE c0000005 1db3af86 P1=00000002 P2=4a816a9c P3=XXXXXXXX P4=XXXXXXXX EAX=2540b54e EBX=1d9919cc ECX=001308cc EDX=00faa598 ESI=00000001 EDI=1d9919cc DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:1db3af86 CSACC=f0df CSLIM=ffffffff SS:ESP=0053:001308dc SSACC=f0f3 SSLIM=ffffffff EBP=00130964 FLG=00010206 WDGTOS2.DLL 0001:0000af86
Reporter | ||
Comment 5•22 years ago
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This time the crash occurred while scrolling upwards, rather than downwards. 05-28-2002 19:17:48 SYS3175 PID 006f TID 0001 Slot 006b M:\MOZILLA\BIN\MOZILLA.EXE c0000005 1e94e389 P1=00000002 P2=00000002 P3=XXXXXXXX P4=XXXXXXXX EAX=00000002 EBX=00000000 ECX=00000000 EDX=00000054 ESI=00000000 EDI=00000000 DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:1e94e389 CSACC=f0df CSLIM=ffffffff SS:ESP=0053:0012ffdc SSACC=f0f3 SSLIM=ffffffff EBP=00130004 FLG=00210246 PMMERGE.DLL 0004:0011e389 In the discussion of bug #140744, Mike Kaply suggested that I try marking the Mozilla executable for uniprocessor dispatch. I think it is an opportune time to do that, as I have been allowing it to use both CPUs as it wants. I think I should also point out that I am using the Modern theme. The scrollers in that theme behave visibly differently from the scrollers in the Classic theme in that they change colour when the mouse pointer clicks onto them. [Perhaps the Classic theme does this too, but if it does then it does so so subtlythat I cannot see it.]
Reporter | ||
Comment 6•22 years ago
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Here are two more crashes while scrolling: 05-30-2002 09:35:32 SYS3175 PID 0031 TID 0001 Slot 063 M:\MOZILLA\BIN\MOZILLA.EXE c0000005 184af61a P1=00000002 P2=00000001 P3=XXXXXXXX P4=XXXXXXXX EAX=00000001 EBX=00414204 ECX=00010031 EDX=13e8b240 ESI=00000000 EDI=00000000 DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:184af61a CSACC=f0df CSLIM=ffffffff SS:ESP=0053:00130f25 SSACC=f0f3 SSLIM=ffffffff EBP=01000088 FLG=00210202 PMMERGE.DLL ----------------------------------------------------------- 05-30-2002 09:45:11 SYS3175 PID 0035 TID 0001 Slot 073 M:\MOZILLA\BIN\MOZILLA.EXE c0000005 002d010e P1=00000002 P2=04f60783 P3=XXXXXXXX P4=XXXXXXXX EAX=0152082c EBX=00f8dd80 ECX=00e30750 EDX=00e8ffb8 ESI=00eff28c EDI=00e307cc DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0053 ESACC=f0f3 ESLIM=ffffffff FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:002d010e CSACC=f0df CSLIM=ffffffff SS:ESP=0053:00130f74 SSACC=f0f3 SSLIM=ffffffff EBP=6e0600e0 FLG=00210206 MOZRMI36.DLL As you can see, these occurred within 10 minutes of each other. There was another, unrelated crash of Mozilla in between. So these both occurred within a short time of starting Mozilla. Given the consistent scenario, scrolling with the mouse, and the seemingly random locations of the crashes I was starting to suspect some external agent, such as the video driver. However, no other app suffers in this way; it is only Mozilla.
Reporter | ||
Comment 7•22 years ago
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One further thought: The major difference between Mozilla and other apps is, indeed, the scrollbars. Other apps use the native scrollbars supplied by OS/2's Presentation Manager. Mozilla supplies its own. Since all of these crashes have occurred while operating a Mozilla-supplied scrollbar, an obvious way to test the relative stability of Mozilla's would be a facility to revert to native PM scrollbars. I cannot find any such setting in the preferences dialogue.
Comment 8•22 years ago
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uhm, does the problem still exist in 1.1beta?
Comment 9•22 years ago
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David, are you still seeing these crashes?
Reporter | ||
Comment 10•22 years ago
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At present I am still running Mozilla 1.0 GA, so I am still seeing crashes during scrolling. I plan to upgrade to 1.2 this weekend and will report again after I have that running.
Reporter | ||
Comment 11•22 years ago
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I have just installed Mozilla 1.2b, build id 2002101717, and the following occurred when scrolling with the scroll bar within a few minutes: 10-27-2002 20:32:50 SYS3175 PID 0046 TID 0001 Slot 0072 M:\MOZILLA_1.2B\BIN\MOZILLA.EXE c0000005 1e9327e4 P1=00000000 P2=ffffffff P3=XXXXXXXX P4=XXXXXXXX EAX=00000000 EBX=184a75d4 ECX=0000000b EDX=183da028 ESI=13e60730 EDI=183da028 DS=0053 DSACC=f0f3 DSLIM=ffffffff ES=0000 ESACC=**** ESLIM=******** FS=150b FSACC=00f3 FSLIM=00000030 GS=0000 GSACC=**** GSLIM=******** CS:EIP=005b:1e9327e4 CSACC=f0df CSLIM=ffffffff SS:ESP=0053:00130ce8 SSACC=f0f3 SSLIM=ffffffff EBP=00130cf0 FLG=00210246 PMMERGE.DLL 0004:001027e4
Comment 12•22 years ago
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That's probably a video driver trap, not a Mozilla specific trap. Can you provide more info on your configuration?
Reporter | ||
Comment 13•22 years ago
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I am running eCS Pro 1.02 with the SMP kernel. The machine has two Athlon MP 1600+ processors and 512 MiB of RAM. The video card is a Matrox G400 with 32 MiB of video RAM. The video driver is SciTech SDD/SE 7.09. I have tried with the uniprocessor kernel, so that the OS/2 despatcher only uses one of the CPUs, but similar problems occur. I will try upgrading to the newer release of SDD this coming weekend.
Comment 14•22 years ago
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*** Bug 166244 has been marked as a duplicate of this bug. ***
Comment 15•22 years ago
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*** Bug 166782 has been marked as a duplicate of this bug. ***
Updated•22 years ago
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Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: OS/2 → All
Summary: Scrolling crashes browser → [Matrox video card] Scrolling crashes browser
Comment 16•22 years ago
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When I changed my drivers from version 4.94 to 4.00 mozilla does not crash anymore.
Reporter | ||
Comment 17•22 years ago
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The version numbers 4.00 and 4.94 don't make immediate sense. Are these the SciTech driver or the native Matrox driver? I am using the SciTech driver.
Comment 18•22 years ago
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I use the native matrox drivers.
Reporter | ||
Comment 19•22 years ago
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Since I had some spare time this evening and the machine in question wasn't busy either, I did some experimentation with video drivers. All of this is using the 1.3a build of Mozilla (2002121023). This issue originally arose using the SDD/se driver for my Matrox G400 video card. Under this combination, Mozilla would crash at random locations when updating the screen. I had the OS/2 boot menu switch back to VGA, which uses the VGAGRADD driver. Mozilla was still unstable when scrolling. I then did a SETVGA command and rebooted, which installed the native VGA hardware driver. Mozilla did not crash at all during this time. It scrolled without incident. I then installed the native Matrox driver from the CD that I received with the video card. Again, Mozilla scrolled without incident. I then increased the resolution to 1024 x 768 x 16M. Mozilla remained stable and continues to operate well. The common denominator in all this is OS/2's GRADD interface, used by both the SDD and VGAGRADD drivers. The standard VGA and native Matrox drivers both use the older, 32-bit interface introduced with OS/2 2.11. At this point, it looks like the traps are caused by GRADD, so perhaps the OS/2 support techs at IBM should take a look.
Comment 20•21 years ago
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I get this on my Windows 2000 Professional machine as well. It happens only with Mozilla. AMD Athlon 1.2Ghz 512MB PC133 SDRAM MSI MS-6330 V3.1 motherboard Matrox G400 16MB DualHead AGP Windows 2000 Professional SP2 Mozilla 1.3 Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Gecko/20030312 with MODERN skin - driver package 5.32.010 - display/kernel driver/DX 5.12.01.1220 (1.22.024) When browsing any site that requires the use of the scrollbar, the screen display will _sometimes_ become corrupted when the scrollbar is clicked or dragged. (see attachment) If Mozilla is not immediately closed or minimized, the system locks within a few seconds, requiring a hard reset. If Mozilla is minimized, the desktop displays properly. If restored from the taskbar, the screen display will again become corrupted if the scrollbar is touched. If I go into my video properties and change the screen resolution before restoring Mozilla, the problem goes away until I make heavy use of scrollbars again. Happened with older versions of Mozilla as well. Video drivers must not like Mozilla...
Comment 21•21 years ago
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Comment 22•21 years ago
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Same too happens for me. Mozilla 1.4/Firebird 0.6 (on Win2K) can crash during scrolling. The crash always freezes the PC completely and can sometimes result in significant screen corruption. Reboot required. The crash happens at least once a day (with relatively little usage of the browser). Gfx card is Matrox G450 dualhead (dualhead mode disabled). Just upgraded to latest driver bundle (5.88.061) but the problem persists. I only noticed the problem after upgrading to Mozilla 1.4, though I'd only used 1.3 for a relatively short time.
Updated•20 years ago
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Product: Core → Mozilla Application Suite
Comment 23•18 years ago
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Aled, David, does this problem still happen for you?
Version: Trunk → 1.4 Branch
Comment 24•18 years ago
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(In reply to comment #23) > Aled, > David, > does this problem still happen for you? > No, but I don't use the PC with the G450 graphics card in it anymore! (I think I still have it about somewhere though.)
Reporter | ||
Comment 25•18 years ago
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(In reply to comment #23) > Aled, > David, > does this problem still happen for you? I am currently using both Seamonkey and Firefox on a machine with a Matrox G400 video card and both run perfectly well. The major change is that this machine runs Linux, not OS/2. I no longer have the OS/2 box with the Matrox card; my current OS/2 box has an ATI Radeon card in it.
Comment 26•18 years ago
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I've upgraded to the beta version of 1.5 and this one solved my issue. Later I upgraded with each new version and the problem never came back. Later I also moved from the Matrox drivers to the Microsoft drivers for the video card. Regards, kmfs
Comment 27•18 years ago
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Yes If I remember correct. I found this solution in a posting on the Mozilla message board. So I tried an it stopped crashing. BTW I was using a Matrox G200. Regards, Kmfs
Comment 28•16 years ago
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MozillaAS v1.4.x is not supported anymore. Can anyone reproduce with SeaMonkey v1.1.9 ?
Comment 29•16 years ago
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(1 month later) No reply from reporter(s). R.WorksForMe, per previous comments. Reopen if you can reproduce with SeaMonkey v1.1.9.
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
Whiteboard: [See comment 19]
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Description
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