Closed
Bug 169015
Opened 22 years ago
Closed 22 years ago
Mozilla should offer "plan B" when message was sent, but "Sent" folder is unavailable.
Categories
(MailNews Core :: Composition, defect)
Tracking
(Not tracked)
mozilla1.3alpha
People
(Reporter: mozilla-bugs, Assigned: bugzilla)
Details
(Keywords: dataloss)
I would imagine there are many possible scenarious that would trigger this, but here is one of them: 0) Change your connectivity/preferences/etc so that SMTP is available, but the "Sent" folder is not. For example: a) Disconnect machine from the network with SMTP set to localhost and Sent pointing to IMAP server. b) Point Sent to IMAP server, block copnnections to that server. c) Change "Sent preferences. 1) Compose a message in off-line mode, for "Send later". 2) Go to online telling Mozilla to send unsent messages. 3) Observe that (as expected) SMTP goes trough, but saving to Sent fails. Expected: Mozilla falls back to "Plan B". There are many alternative "Plan B"s, for example: I) Save to Sent on Local Folders and pop up a warning telling user what happened. II) If the Sent folder is and Offline folder, save the message in "Offline" mode (so that it gets transferred to the server once it becomes available). III) Pop up a warning telling user what happened and give user a choice of: a) Retry b) Save to Local Folders -> Sent c) Pick another folder d) Ignore the error and continue. Actual: I get a warning telling that message was Sent, but not saved advising me to "try again". Of course, there is no chance to "try again" since the message is now completely gone (unless I had it CC/BCC to myself). This bug is not limited to offline, although its consequences are worse (dataloss) in the "Send Later" scenario. In "Send now", I get the warning that message was sent, but not saved. After that the "Compose" window is still around, but with most of the controls disabled. However it's not a complete dataloss - I still get a chance to save it as Draft (and then move it from Draft to Sent). I've set it to Severity: major for the dataloss reasons.
Reporter | ||
Comment 1•22 years ago
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P.S. The last time I was able to reproduce this was with Build ID 2002091318 (trunk) running on Red Hat Linux.
Keywords: dataloss
Assignee | ||
Updated•22 years ago
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Status: NEW → ASSIGNED
Target Milestone: --- → mozilla1.3alpha
Comment 2•22 years ago
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looks like a dupe of 28211 to me...
Reporter | ||
Comment 3•22 years ago
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*** This bug has been marked as a duplicate of 28211 ***
Status: ASSIGNED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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