Closed Bug 184274 Opened 22 years ago Closed 18 years ago

voyages-sncf.com - reservation form doesn't work, validation script fails

Categories

(Tech Evangelism Graveyard :: French, defect, P1)

Product:
Tech Evangelism Graveyard
Component:
French
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: wolruf, Unassigned)

References

(
URL
)

Details

(Whiteboard: [syntax-js][bug248549notfixed])

Attachments

(1 file)

Screenshots of how it is displyed in IE and how it diplays in Mozilla
182.96 KB, application/octet-stream
Details 
it works fine if you select 'Réservation' on home page instead of 'time table
only', they could at least show a warning instead of a 'no action'... oh well.
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → INVALID
Two other reports of this bug.
Status: RESOLVED → REOPENED
Priority: -- → P2
Resolution: INVALID → ---
*** Bug 188862 has been marked as a duplicate of this bug. ***
*** Bug 189999 has been marked as a duplicate of this bug. ***
Works for me in Moz 20030306 OSX. Reporters, please retest.
Severity: normal → major
Summary: voyages-sncf.com - Form validation doesn't work → voyages-sncf.com - reservation form doesn't work, validation script fails
Two javascript errors on the main page voyages.sncf.com (one from doubleclick.net)
Two more javascripts errors on the "Commande d'un voyage" page (PASSENTR0 and
PASSENTR1, as previously)
But now it works, I can buy a ticket.
Tested with 
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1) Gecko/20020925 Debian/1.1-1
Unfortunatley it's still broken here both with moz 1.3 and 1.4a / RH linux

Error: PASSENTR0 is not defined
Source File:
http://www.voyages-sncf.com/dynamic/_SvTermCommvoy1CcTa?_TMS=1050305789736&_DLG=SvTermCommvoy1CcTa&_LANG=FR&_AGENCY=VSC&weblogic.httpd.user=nmailhot&regularTravel=86098&_TMS=1050305789439
Line: 634

I have an account of this site (ie it stores most frequent queries and bought
tickets) and I've not been able to use it till last fall.

konqueror however is ok, evn if switching browsers like this plain sucks.
The search form doesn't display properly + a click on the green "valider"
button doesn't do anything.
Just to signal the same bug under PC/Windows2000.
OS: Linux → All
Hardware: PC → All
The problem exist for me on Mozilla 1.{3,4a,4b} on Win2K/debian sid/Aix 4.3.3.


raising severity, site is just not usable anymore, main page form doesn't work
at all (not just the calendar), but also submit button.

JavaScript console shows:
Error: event is not defined
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1054068497100&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC&WebGLSession=PtPPEeXqloxvlSsmxfZ1DgeGc20nOMUj7HlTdQLQSm20FkwhhB2m|-3790654422305252045/170395459/6/7251/7251/50443/50443/7251/-1
Line: 882
Error: cW has no properties
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1054068497100&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC&WebGLSession=PtPPEeXqloxvlSsmxfZ1DgeGc20nOMUj7HlTdQLQSm20FkwhhB2m|-3790654422305252045/170395459/6/7251/7251/50443/50443/7251/-1
Line: 886

Given this is a public company site, one of the biggest e-commerce sites in
France, great visibility, increasing priority to P1.

Sent e-mail again via http://www.voyages-sncf.com/dynamic/faq.mail
Keywords: evang500
Priority: P2 → P1
Whiteboard: [syntax-js]
Still nok with moz 1.4rc1 linux/Red Hat

(mozilla-1.4-1 rpm from Red Hat Raw Hide devel distro)
*** Bug 208610 has been marked as a duplicate of this bug. ***
*** Bug 209350 has been marked as a duplicate of this bug. ***
-> french.
Assignee: nitot → french
Status: REOPENED → NEW
Component: Europe: West → French
QA Contact: brantgurganus2001 → french
To see the bottom part of the form please look at bug 209350.


As a workaround, you can click at the blue tab "Trains" (or another one) to make
a reservation. Only the main page has a problem, other pages (where you can also
do the reservation) work fine.
other pages do *not* work fine.
"trains" is as broken as the main page if one uses a saved query (ie get an
account, save a trip in "preferred trips" and try to use it in trains -> it fails)
*** Bug 211117 has been marked as a duplicate of this bug. ***
Is it still a problem ? according to #18, I need an account to check the
problem. is there something else ?
I think it's been fixed but there may well be some bugs lurking in places still.

Since it's a major site, it should be checked every major moz release for
regressions IMHO
still broken, try clicking on the calendar to pickup a different date
(showcalendar), no popup shows up (eventhough in later steps, this very same
calendar works fine...).
Whiteboard: [syntax-js] → [syntax-js][bug248549notfixed]
Definitely not working for me.

I go to  http://www.sncf.com/ and click 'Réservez ou achetez' bringing me to
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC

Clicking on the calendar popup icons doesnt result in the calendar appearing and
gives the following errors:

Error: event is not defined
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC
Line: 696
Error: cW has no properties
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC
Line: 700

However, manually typing in the date and hitting 'recherche' starts teh search
and then I get an error:
Une erreur technique est survenue. Nous vous prions de bien vouloir nous en excuser.

This sounds like it might be a server side problem


Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10
Feedback page is: http://www.voyages-sncf.com/dynamic/faq.mail?_LANG=FR&type_mail=1

Sent the following badly written letter!

bonjour -

J'ai essayer de reserver un train chez votre site et j'ai eu des problems. 

D'abord, quand je essayer de entre un date sur la page de reservations
(http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096119489821&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC)
le calendrier ne lance pas. Je vois des erreurs de Javascript suivant:

Error: event is not defined
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC
Line: 696
Error: cW has no properties
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1096118661064&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC
Line: 700

ensuite, apres que j'ai entre le date a main et cliquer 'recherche', j'ai l'erreur:

Une erreur technique est survenue. Nous vous prions de bien vouloir nous en excuser.

SVP aider moi trouver un biullet pour que je puisse visiter ma mere le noel!

Excuse mon francise tres mauvais!

merci

dave
Just retried in IE. The 'Une erreur technique est survenue. Nous vous prions de
bien vouloir nous en excuser' error still appears. Looks like its a temp server
side issue. That just leaves the pop-up calendar not working
Still the same problem : javascript calendar doesn't show up.

[First error on page load]
Error: NavigDetail[2] has no properties
Source File: http://www.voyages-sncf.com/homepage/site_under/site_under_vsc.js
Line: 25

[Errors as soon as you click on the calendar img]
Error: event is not defined
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1101822487212&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC
Line: 696

Error: cW has no properties
Source File:
http://www.voyages-sncf.com/dynamic/_SvHomePage?_TMS=1101822487212&_DLG=SvHomePage&_LANG=FR&_AGENCY=VSC
Line: 700


It's strange, but it seems I read here a few months ago, that the calendar used
to work. Would it be true?

They seem not to test with Gecko and have a continuous break/fix/rebreak cycle
This bug should be closed now.
Site was redesigned, even showing strict doctype.
Status: NEW → RESOLVED
Closed: 22 years ago → 18 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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