185338 - New bugzilla users should get a welcome email about bugzilla

Status: RESOLVED DUPLICATE of bug 7953

(mozilla.org :: Miscellaneous, task)

Description

[http://tinymailto.com/oliversl]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021212

Maybe there can be a welcome email sended to new users explaining what to expect
and what not to expect when they report bugs.
I find sometimes users that are angry because they bug is not fixed, i.e:
- "my bug have too many votes, why it is not resolved?"
- "my bug have too many duplicates, why it is not resolved?"
- "my bug have too many patches, why it is not resolved?"
- etc

This welcome email should explain to them that when they post a new bug, they
don't have to expect that the bug will be solved or that there are any other
waranties or support implied after a bug is posted.

Well, just an idea. :-)


Reproducible: Always

Steps to Reproduce:
1.
2.
3.




I don't know if this is already implemented, I haven't created a bugzilla
account in years(I think).

Comment 1

[Michael Lefevre]

*** This bug has been marked as a duplicate of 7953 ***