186357 - Mail doesn't open MS Word attachments

Status: VERIFIED WORKSFORME

(MailNews Core :: Attachments, defect)

Description

[sai allavarpu]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20021220
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20021220

When I receive a MS Word doc as an attachment, I click on the attachment.
Instead of opening it Word, I get a 'file save as' dialogue. The MIME types are
right application/msword. I tried attachment filenames with and without spaces
in them. Yet it doesn't work.

Reproducible: Always

Steps to Reproduce:
1.Send yourselves a MS Word doc as an attachment
2 [review].When you receive the sent mail, click on the word attachment
3 [review].

Actual Results:  
opens a 'file save as' dialogue

Expected Results:  
should open the word program to open the doc

Comment 1

[sai allavarpu]

More excerpt from the mail window (mail was sent and received using Mozilla 1.3 
(same version as the one used to file the original bug)

--------------060104070802030901020004
Content-Type: application/msword;
 name="Sai Allavarpu.doc"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="Sai Allavarpu.doc"
-----------------------------

Comment 2

[sai allavarpu]

Noted that there is a pref in pref.js getting set (something like 
helper.applications.neverAsk.saveToFile) that includes application/msword. When 
I manually remove that line, this problem doesn't happen. Don't know how that 
preference got set.

Comment 3

[Henrik Gemal]

using 20031003 I wasn't able to reproduce
please try a more recent build
if the bug is still there please reopen this bug

make sure that you dont have msword documents set to "save to disk"

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified.  wfm.