188405 - pressing on the "compose" button will freeze entire Mozilla after installing/using FaxTalk Pro 6.0

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Jean Beaudet]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/200212??

The first time I installed FaxTalk 4.5.5, I had no problem to run Mozilla. Then,
I installed trial version of FaxTalk Pro 6.0. After a while of using this new
software, entire Mozilla would freeze when I clicked on the "send" button on the
email composition window. 

I uninstalled FaxTalk, reinstalled Mozilla (I did these operation a few times)
and then Mozilla started to work again. I finally reinstalled FaxTalk 4.5.5 and
I had no problem with Mozilla Mail until I got my first message with FaxTalk.
This time, uninstalling FaxTalk and uninstalling/reinstalling Mozilla 1.2.1
didn't do it.

I installed mozilla 1.3a and now my mail client works fine until now. However, I
really need to install a phone/fax answering software. 

Reproducible: Always

Steps to Reproduce:
1. Install FaxTalk 6.0 Pro
2. Use FaxTalk 6.0 Pro (receive a couple of messages)
3. Try to send a mail with Mozilla

Actual Results:  
Whole mozilla freezes

Expected Results:  
!!!

Comment 1

[WD]

Reporter: Search your PC for "xul.mfl"   
Rename it...   Does that fix your problem?

Comment 2

[Daniel Wang]

reporter, try these steps:
1. uninstall FaxTalk Pro
2. back up mapi32.dll
3. reinstall FaxTalk Pro
4. restore mapi32.dll

does the problem still occur?