197438 - saksincorporated.com - Can't use function on customer's site.

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Andy Dunstan]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.1) Gecko/20020827
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3) Geko/20030312

Saks Incorporated has setup a new function for their suppliers to use at the
above URL. Once at that page you can use GMACIAG for the User ID and House for
the password. At the next page click on the "PO Tender link". On that page
select 3/7/2003 on the dropdown list and enter 0006183316 in the Purcahse Order
number field and click on the Validate button at the bottom.At aht point the
entry is supposed to perform a validation, but Mozilla just stalls. Internet
Explorer performs the validation properly. I'm told by a contact a Saks that
Mozilla is very close to being able to do this, but some small change of some
sort is needed in the browser or its settings. You can call Tim Lacey at Saks at
601-973-5465 for more information. Most of us use Linux, so IE isn't available.
Thanks for your help.

Reproducible: Always

Steps to Reproduce:
1. See Details above.
2.
3.

Actual Results:  
Nothing happens (when a validation should happen).

Expected Results:  
Gone to the next page.

Comment 1

[Alfonso Martinez]

This is just a problem in their side. 
They should change the references to frm. in their javascript code to
document.frm. and probably everything else will work fine.

Sorry but I can't afford the money to call them from Spain ;-) but if you send
this information to them, then maybe they can fix it very soon.

Anyway, sending to evangelism and confirming

Comment 2

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 3

[sjw]

Can't find "PO Tender link". WFM?
[closeme?]